jusbella, they refused to change... So failed and left already.
Unifi Official TM UniFi High Speed Broadband Thread V25
Unifi Official TM UniFi High Speed Broadband Thread V25
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Jun 10 2016, 11:13 AM
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#201
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
jusbella, they refused to change... So failed and left already.
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Jun 10 2016, 11:25 AM
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#202
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72,862 posts Joined: Sep 2005 From: KUL |
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Jun 10 2016, 11:47 AM
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#203
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72,862 posts Joined: Sep 2005 From: KUL |
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Jun 10 2016, 12:53 PM
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#204
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72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(SilentForever @ Jun 10 2016, 12:38 PM) He kept saying 28Mbps is normal, if below 24Mbps then can complain. QUOTE(carcraze66 @ Jun 10 2016, 12:51 PM) guysss, wanna ask anyone having problem downloading/updating apps from apple app store using unifi? Yes. problem with TM. TM already acknowledges.mine merely load, slow like tortoise lol |
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Jun 10 2016, 01:08 PM
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#205
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72,862 posts Joined: Sep 2005 From: KUL |
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Jun 10 2016, 01:27 PM
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#206
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72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(SilentForever @ Jun 10 2016, 01:17 PM) If below that, can complain. QUOTE(jusbella @ Jun 10 2016, 01:19 PM) Kinda expected right? QUOTE(yeelong @ Jun 10 2016, 01:24 PM) If you follow my story then you will know what was going on.80% of 30Mbps = 24Mbps, so if below that can complain, not as you claimed. |
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Jun 10 2016, 03:20 PM
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#207
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72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(KKW @ Jun 10 2016, 03:16 PM) It happen to me once when I install VIP20 two years ago. They capped my internet 18.8 mpbs and they claim is normal but I insist the technician to do their checking on their side and ask them capped it higher. I insisted too but he just said nothing can be done. Before, [attachmentid=6814868] The next day, tada [attachmentid=6814881] The problem is I'm not alone, some on this forum too faced the same issue, so it is not about my area anymore. This post has been edited by fruitie: Jun 10 2016, 03:21 PM |
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Jun 10 2016, 03:51 PM
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#208
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72,862 posts Joined: Sep 2005 From: KUL |
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Jun 10 2016, 07:01 PM
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#209
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72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(plumberly @ Jun 10 2016, 06:56 PM) Got a TM marketing offer to switch from streamyx 8 to Unifi 30. Advance 30 only introduced to the market in last year's July, so everyone is still within contract. Also RM 199 is not a promo price, it's normal price advertised on its website. Like to confirm that once the contract period is over, the monthly price will remain at RM199? Appreciate feedback from those who have exceeded the contract period on the post contract price. Thanks. I got it for RM 179, not a bad promo price, some lucky one got it at RM 169. That said, if follow other previous promo packages, people still get the same price even after contract. If you are looking for Advance packages users, then no luck, probably next year. |
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Jun 10 2016, 07:54 PM
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#210
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72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(plumberly @ Jun 10 2016, 07:31 PM) Ya, I forgot that RM199 is the usual price! Try to nego for RM 199 for Ruby pack.Just got a call from TM saying they will come on Monday. Asked about RM169 and he said no more RM169 package from now on. How true? Ha. Even at 199, it is still a few dollars cheaper than my old streamyx + ASXXX package. Ha. Any tips I can use to maximise this package (installation, gift etc)? Thanks. Installation should be free. |
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Jun 10 2016, 08:29 PM
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#211
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72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(bluetomsguy @ Jun 10 2016, 07:55 PM) yeah...im the one lucky fella that is offered at 169...but refused it coz plus gst...gonna be to expensive for me Er, different needs, different preference. QUOTE(kebeckham7 @ Jun 10 2016, 08:13 PM) Is it? Then I should ask for it too. |
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Jun 11 2016, 12:13 AM
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#212
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72,862 posts Joined: Sep 2005 From: KUL |
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Jun 11 2016, 12:21 AM
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#213
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72,862 posts Joined: Sep 2005 From: KUL |
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Jun 11 2016, 10:09 AM
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#214
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72,862 posts Joined: Sep 2005 From: KUL |
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Jun 11 2016, 07:59 PM
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#215
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72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(mztang52 @ Jun 11 2016, 06:52 PM) What the? Can you stop misleading others. Since when UniFi home users get fixed IP address? It is still prone for disconnection even your router is turned on 24/7. Chances are low for UniFi but it still happens, for my case at least.Just to clear some air, I'm not an IT background person but I do know some basic coding. I'm a HR practitioner. So bear with me. This post has been edited by fruitie: Jun 11 2016, 08:00 PM |
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Jun 11 2016, 11:38 PM
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#216
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72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(XeactorZ @ Jun 11 2016, 10:19 PM) thanks for the explanation They will call you up if you miss even one payment. Credit limit is for you to spend, not for you to owe. Just like credit cards.so that means I can own them up to RM 5xx based on the email here the article I found from TM website https://www.tm.com.my/Home/Broadband/unifi/...redit_Limit.pdf |
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Jun 12 2016, 02:47 AM
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#217
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72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(XeactorZ @ Jun 12 2016, 02:27 AM) I received before because I forgot to pay twice. They will call to chase. These days I pay on time. I never receive bills because mine is online statement, no red bill yet. P/s: Know the difference between "own" and "owe". This post has been edited by fruitie: Jun 12 2016, 02:49 AM |
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Jun 12 2016, 10:52 PM
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#218
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72,862 posts Joined: Sep 2005 From: KUL |
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Jun 12 2016, 11:46 PM
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#219
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72,862 posts Joined: Sep 2005 From: KUL |
Know what if my speed is that low, I will act stupid and let TM come and fix it. Insist that the router has issue, force them to change for me. Oh well, if only my speed gets that low...
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Jun 13 2016, 12:13 AM
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#220
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72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(tritonite @ Jun 12 2016, 11:55 PM) The thing is that a low speedtest reading can be forced and faked, and TM, especially in urban areas, have wised up to it. Of course, I'm not saying fake cases la. If the speed is really that low and I'm not an IT Savvy today, how? They still need to entertain me. I can plug in my LAN and all but still doesn't improve?Once they talk you through the process of doing a LAN cable connection speedtest through the phone, they've pretty much covered their behinds. You could insist on a technician showing up, and as soon as he plugs his laptop into a LAN port of your router and gets a speedtest reading to their server that is within the best effort 85%, they can and probably will charge you the RM50 'wasting their time' fee. Do it often enough, and they go into 'cry wolf' mode and stop taking you seriously after that. I was talking about genuine cases and not those fake cases. What about those uncles and aunties at home? I doubt they know how to do all these. If reset port doesn't work, they will insists to just get a technician to come over. As simple as this. This post has been edited by fruitie: Jun 13 2016, 12:14 AM |
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