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 XOX / ONEXOX Fans Club and Enquiries V1, ONEXOX is the rebranded name - Ask

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SUSnasiputih
post Apr 2 2016, 03:54 PM, updated 9y ago

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PROMO at TOP
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http://www.xox.com.my
MVNO using Celcom network, most places got 3g & h+

ONEXOX Plan/Rates
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SeasonPass: Buy Voice/SMS/Data in bulk and share to other XOX.
1. Each sharing packet command is charged 50sen to sharer.
2. To use shared data, the account must first buy a data subscription.

user posted image
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The Season Pass that you choose to buy will follow the validity of your card, which is 28 months if yours is a new card or you've just MNP-ed over. Note though, for example, if you top up RM100 to buy a Season Pass the validity will be stacked so it'll become 28 months + 100 days > even longer validity!

If yours is a Data Season Pass, all you've to do is to subscribe to one of these Mobile Data plans and the data amount will be drawn from your Season Pass. There will not be any deduction from your credit balance.

the season pass voice package (ie 1400 minute rm139.90) is to all telco & fixed line excluded 1800 & 1300
for short calls, it would be cheaper to use DA instead of seasonpass minutes as DA uses 30-second block but seasonpass 1minute block.

What is DA (Dedicated Account) & MA (Main Account)?
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MNP goodies:
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1. The 28months validity bonus nice for worry-free ownership.
2. Free 150SMS (XOX network only) per month/12months.




TAC verified received: bank tac, whatsapp, wechat, lazada
*If still no receiving TAC, you can either call bank support or re-register tac number at ATM.

STEPS:
Long Validity: RM18 for 6months, RM25 for 12months.
Validity Extension for OneXOX
6 Months Validity Extension: Key in VALID< space >6 and send to 22111 (For ONEXOX); Or 28899 (For other prepaid)
12 Months Validity Extension: Key in VALID< space >12 and send to 22111 (For ONEXOX; Or 28899 (For other prepaid)

Easy menu *150#
contact customer care 12273 for assistance

XOX Support FAQ
http://www.xox.com.my/support/faq/

Prepaid Plus Plan/Rates (Expired old plan):

This post has been edited by nasiputih: Mar 30 2017, 07:22 PM
fat16
post Apr 3 2016, 12:22 PM

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Add Sub-Line Account
1. Key in sub-line XOX mobile number.
2. You will receive an activation code via SMS to your sub-line XOX mobile number.
3. Upon receiving your activation code via SMS, key in the code to verify and add your sub-line account.
4. You may now manage your sub-line account.

Q : what is sub-line account ?
adiwarna
post Apr 4 2016, 05:11 PM

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QUOTE(fat16 @ Apr 3 2016, 12:22 PM)
Add Sub-Line Account
1. Key in sub-line XOX mobile number.
2. You will receive an activation code via SMS to your sub-line XOX mobile number.
3. Upon receiving your activation code via SMS, key in the code to verify and add your sub-line account.
4. You may now manage your sub-line account.

Q : what is sub-line account ?
*
sub line is like supplementary line...can manage from your primary line, the primary line can monitor the bills/ usage, can topup/ buy data etc...easier for parent to manage/monitor their children

btw xox prepaid will merge with onexox prepaid and only onexox prepaid in the market
jinike
post Apr 7 2016, 03:30 PM

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xox postpaid still attractive ?
Kendall
post Apr 9 2016, 11:21 AM

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mahal 5gb 108
used once for one month
very troublesome. Need to sms to certain number to take out the data quota just can use. Dont know what's the point of doing this.
UN1T3D
post Apr 9 2016, 07:52 PM

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QUOTE(Kendall @ Apr 9 2016, 11:21 AM)
mahal 5gb 108
used once for one month
very troublesome. Need to sms to certain number to take out the data quota just can use. Dont know what's the point of doing this.
*
1. Officially, it's now 8GB for RM109.90 - Season Pass
2. That's about RM 13.73 per GB data
3. Which a xox user may activate the required amount for 30 days usage (500MB/1GB/3GB/etc)
4. The whole purpose of Season Pass is bulk data purchase = lower cost per GB data
5. Actually, there are a few dealers who offers pure xox data at a much lower cost

Official xox season pass requires reloading your account to gain extra validity before purchasing season pass.
External xox data from dealers are cheaper but does not come with extra validity.

UN1T3D
post Apr 9 2016, 07:56 PM

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1. Any onexox dealer can clarify what will happen to Season Pass if and when xox prepaid is merged into onexox?

2. Any comments on network congestions/drop calls with onexox lately? Some people that I know of using onexox have related to me that this issue has surfaced recently .....

fat16
post Apr 10 2016, 07:19 AM

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now we got JDT-X0X special edition.
QUOTE
Bobie Farid said through a simple menu, JDT fans could get news and updates on the Southern Tigers for free without notice and they were not required to change their old phone numbers.

The SIM cards also have a high-speed 4G LTE to enable fans to watch live video streaming by visiting the JDT official website through JDTVV channel at http://jdttv.my/.
http://www.bernama.com/bernama/v8/bu/newsb....php?id=1232670
UN1T3D
post Apr 12 2016, 08:14 AM

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Yesterday, I noticed that XOX onlinestore has started offering onexox prepaid at

http://onlinestore.xox.com.my/purchase.php


bb100
post Apr 24 2016, 03:20 PM

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I am currently on Celcom postpaid.

Can I port in to XOX prepaid?
adiwarna
post Apr 24 2016, 05:04 PM

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QUOTE(bb100 @ Apr 24 2016, 03:20 PM)
I am currently on Celcom postpaid.

Can I port in to XOX prepaid?
*
Can
bb100
post Apr 24 2016, 06:03 PM

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QUOTE(adiwarna @ Apr 24 2016, 05:04 PM)
Can
*
How ehh?

Go to any XOX dealers and tell them I wanna port in?
adiwarna
post Apr 24 2016, 07:29 PM

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QUOTE(bb100 @ Apr 24 2016, 06:03 PM)
How ehh?

Go to any XOX dealers and tell them I wanna port in?
*
Yes
bb100
post Apr 24 2016, 08:51 PM

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QUOTE(adiwarna @ Apr 24 2016, 07:29 PM)
Yes
*
thumbup.gif

thumbup.gif
SUSMNet
post Apr 24 2016, 09:05 PM

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I dislike the fact that must stay at least 6 month with xox after MNP into xox
sl3ge
post May 19 2016, 02:01 PM

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Hi guys, XOX can receive all the banks TAC?
anyone can confirm?
TQ
zher4883
post May 19 2016, 02:01 PM

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QUOTE(sl3ge @ May 19 2016, 02:01 PM)
Hi guys, XOX can receive all the banks TAC?
anyone can confirm?
TQ
*
Yes it worked
sl3ge
post May 19 2016, 02:04 PM

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QUOTE(zher4883 @ May 19 2016, 02:01 PM)
Yes it worked
*
need go to atm set anything after MNP to XOX?
smile.gif
zher4883
post May 19 2016, 02:08 PM

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QUOTE(sl3ge @ May 19 2016, 02:04 PM)
need go to atm set anything after MNP to XOX?
smile.gif
*
For some cases you need to re-enter your phone number while in most cases you don't need to
sl3ge
post May 19 2016, 02:11 PM

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QUOTE(zher4883 @ May 19 2016, 02:08 PM)
For some cases you need to re-enter your phone number while in most cases you don't need to
*
Is it true need to stay least 6 month with xox after MNP into xox?
sorry banyak question.. biggrin.gif
zher4883
post May 19 2016, 02:17 PM

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QUOTE(sl3ge @ May 19 2016, 02:11 PM)
Is it true need to stay least 6 month with xox after MNP into xox?
sorry banyak question.. biggrin.gif
*
They do have cool off period but not as long as 6 months. It's one month if I recalled it correctly
adiwarna
post May 19 2016, 09:07 PM

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QUOTE(sl3ge @ May 19 2016, 02:11 PM)
Is it true need to stay least 6 month with xox after MNP into xox?
sorry banyak question.. biggrin.gif
*
not true
nexona88
post May 19 2016, 10:16 PM

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QUOTE(adiwarna @ May 19 2016, 09:07 PM)
not true
*
then how long "cooling period" hmm.gif
adiwarna
post May 19 2016, 10:27 PM

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QUOTE(nexona88 @ May 19 2016, 10:16 PM)
then how long "cooling period"  hmm.gif
*
anytime can port out
nexona88
post May 19 2016, 10:30 PM

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QUOTE(adiwarna @ May 19 2016, 10:27 PM)
anytime can port out
*
oh thanks for the info icon_rolleyes.gif
ezekieldavidchong
post Jun 2 2016, 01:03 AM

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i a a XOX dealer
you can port in through me
PM me for more details
thanks

yclai118
post Jun 3 2016, 11:16 AM

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I'm on redone,can port in onexox with you
yclai118
post Jun 3 2016, 11:17 AM

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QUOTE(ezekieldavidchong @ Jun 2 2016, 01:03 AM)
i a a XOX dealer
you can port in through me
PM me for more details
thanks
*
I'm on redone,can port in onexox with you nod.gif
adiwarna
post Jun 3 2016, 06:35 PM

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QUOTE(yclai118 @ Jun 3 2016, 11:16 AM)
I'm on redone,can port in onexox with you
*
🙌
ezekieldavidchong
post Jun 4 2016, 12:33 AM

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QUOTE(adiwarna @ Jun 3 2016, 06:35 PM)
🙌
*
can no problem

ezekieldavidchong
post Jun 4 2016, 12:36 AM

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QUOTE(yclai118 @ Jun 3 2016, 11:17 AM)
I'm on redone,can port in onexox with you nod.gif
*
Sure can
but please do 2 things for me
1.clear your redone bill make sure no outstanding
2.make sure you don't use no additional cost
Then i can port in XOX for you
ezekieldavidchong
post Jun 4 2016, 03:06 AM

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QUOTE(bb100 @ Apr 24 2016, 03:20 PM)
I am currently on Celcom postpaid.

Can I port in to XOX prepaid?
*
can no problems
clear your bills first
then PM me
Thanks
cheers.gif

This post has been edited by ezekieldavidchong: Jun 4 2016, 03:06 AM
bb100
post Jun 4 2016, 08:57 AM

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QUOTE(ezekieldavidchong @ Jun 4 2016, 03:06 AM)
can no problems
clear your bills first
then PM me
Thanks
cheers.gif
*
Thanks for your reply.

Already ported over to Digi.
yclai118
post Jun 4 2016, 12:06 PM

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QUOTE(ezekieldavidchong @ Jun 4 2016, 12:36 AM)
Sure can
but please do 2 things for me
1.clear your redone bill make sure no outstanding
2.make sure you don't use no additional cost
Then i can port in XOX for you
*
what is the cost to mnp 1xox?
what do u means: sad.gif 2.make sure you don't use no additional cost
ezekieldavidchong
post Jun 4 2016, 02:17 PM

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QUOTE(yclai118 @ Jun 4 2016, 12:06 PM)
what is the cost to mnp 1xox?
what do u means:  sad.gif 2.make sure you don't use no additional cost
*
just pay RM10 for the Sim card
don't use the phone after clearing your bill so no addtional cost will be counted if not it will fail
ezekieldavidchong
post Jun 4 2016, 02:18 PM

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QUOTE(ezekieldavidchong @ Jun 4 2016, 02:17 PM)
just pay RM10 for the Sim card
don't use the phone after clearing your bill so no addtional cost will be counted if not the MNP will fail if there is cost
*
yclai118
post Jun 4 2016, 03:10 PM

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QUOTE(ezekieldavidchong @ Jun 4 2016, 02:17 PM)
just pay RM10 for the Sim card
don't use the phone after clearing your bill so no addtional cost will be counted if not it will fail
*
Mine is a postpaid has a commitment fees of RM8.00/month and with a deposit of RM25.00
will it affect the above mnp dry.gif .

RM10 for the Sim card? no more top up? or I to pup latter.
ezekieldavidchong
post Jun 4 2016, 03:13 PM

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QUOTE(yclai118 @ Jun 4 2016, 03:10 PM)
Mine is a postpaid has a commitment fees of RM8.00/month and with a deposit of RM25.00
will it affect the above mnp dry.gif .

RM10 for the Sim card? no more top up? or I to pup latter.
*
most probaly it will not effect if you pay everything call them and tell them that yo want to do MNP to onexox
see if you get back your deposit or not

yclai118
post Jun 4 2016, 03:28 PM

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QUOTE(ezekieldavidchong @ Jun 4 2016, 03:13 PM)
most probaly it will not effect if you pay everything call them and tell them that yo want to do MNP to onexox
see if you get back your deposit or not
*
can this term effect the MNP :- confused.gif Upon Termination, Red One Network Sdn Bhd shall re-use or re-allocate any mobile number(s).
ezekieldavidchong
post Jun 4 2016, 04:04 PM

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QUOTE(yclai118 @ Jun 4 2016, 03:28 PM)
can this term effect the MNP :- confused.gif  Upon Termination, Red One Network Sdn Bhd shall re-use or re-allocate any mobile number(s).
*
ok pay your bills and set a time and a date and place where to meet
and i will do the MNP for you
Just you need to pay your bill full amount


This post has been edited by ezekieldavidchong: Jun 4 2016, 04:05 PM
yclai118
post Jun 4 2016, 04:29 PM

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QUOTE(ezekieldavidchong @ Jun 4 2016, 04:04 PM)
ok pay your bills and set a time and a date and place where to meet
and i will do the MNP for you
Just you need to pay your bill full amount
*

I'm from N.Sembilan,60miles away from Seremban.
Where u live?
ezekieldavidchong
post Jun 4 2016, 06:15 PM

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QUOTE(yclai118 @ Jun 4 2016, 04:29 PM)
I'm from N.Sembilan,60miles away from Seremban.
Where u live?
*
K.L
you are saying that you stay 60 miles away from seremban so you staying in Nilai?
yclai118
post Jun 4 2016, 07:02 PM

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QUOTE(ezekieldavidchong @ Jun 4 2016, 06:15 PM)
K.L
you are saying that you stay 60 miles away from seremban so you staying in Nilai?
*
20miles away from Bahau, N.Sembilan not Nilai. tongue.gif


ezekieldavidchong
post Jun 4 2016, 07:11 PM

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QUOTE(yclai118 @ Jun 4 2016, 07:02 PM)
20miles away from Bahau, N.Sembilan not Nilai. tongue.gif
*
ok,can we setup a place were to meet so that i can meet with you
so that i can do it infront of you so you have confidence?
MilesAndMore
post Jun 4 2016, 07:14 PM

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QUOTE(yclai118 @ Jun 4 2016, 03:28 PM)
can this term effect the MNP :- confused.gif  Upon Termination, Red One Network Sdn Bhd shall re-use or re-allocate any mobile number(s).
*
Only if you terminate the number, as in you terminate your service with RedOne and not because you port-out your number to another telco.
ezekieldavidchong
post Jun 4 2016, 10:47 PM

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if once terminate sorry can not do MNP
WLFung
post Jun 14 2016, 01:04 AM

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Is there any charge on changing current Micro SIM Card to Nano SIM?
I mean existing user.

This post has been edited by WLFung: Jun 14 2016, 01:04 AM
sl3ge
post Jun 21 2016, 02:20 PM

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Hi,
whats the now still got xox prepaid? whats the different between xox and onexox?

May i know if i am digi postpaid whats the step to mnp to xox prepaid?
Thanks
adiwarna
post Jun 21 2016, 08:17 PM

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QUOTE(sl3ge @ Jun 21 2016, 02:20 PM)
Hi,
whats the now still got xox prepaid? whats the different between xox and onexox?

May i know if i am digi postpaid whats the step to mnp to xox prepaid?
Thanks
*
xox prepaid now is merged with onexox become onexox prepaid

visit my thread/ pm me if want mnp
RDoe
post Jun 25 2016, 10:43 AM

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Is anyone using an app for OneXOX?

I see some APK online for download, but not sure which one to use. hmm.gif
adiwarna
post Jun 28 2016, 03:49 PM

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QUOTE(RDoe @ Jun 25 2016, 10:43 AM)
Is anyone using an app for OneXOX?

I see some APK online for download, but not sure which one to use.  hmm.gif
*
use easy menu easier *150#
SUSnasiputih
post Nov 20 2016, 12:03 PM

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Any new happy thurs promo?
adiwarna
post Nov 20 2016, 12:36 PM

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QUOTE(nasiputih @ Nov 20 2016, 12:03 PM)
Any new happy thurs promo?
*
Wait on wednesday
adiwarna
post Nov 25 2016, 11:02 AM

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QUOTE(nasiputih @ Nov 20 2016, 12:03 PM)
Any new happy thurs promo?
*
user posted image

=================================
Season Pass HAPPY HOUR

offer on 25-28/11/2016 (12pm-4pm)

2GB RM29

=================================

can use, can share

SMS: SP JOM2GB to 23388/22111

JuneResources
post Nov 25 2016, 11:38 AM

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QUOTE(WLFung @ Jun 14 2016, 01:04 AM)
Is there any charge on changing current Micro SIM Card to Nano SIM?
I mean existing user.
*
Of course have charge.
This XOX not like other telco provide free from micro SIM card to Nano SIM. (unless you lost your SIM card)

However good news is, XOX now implement 3-in-1 SIM card (mini, micro & nano SIM) type, so you can easily switch your SIM card from nano SIM to micro SIM anytime (in case your phone faulty)

But this 3-in-1 SIM card currently available in XOX HQ there, not sure about the dealer have 3-in-1 SIM or not.. (depend their blank SIM stock) unsure.gif
If dealer have, you can walk in to the dealer and change the SIM card.

Currently what I know, not much dealer have get 3-in-1 SIM card from HQ. So they will sell finish off those 2-in-1 (mini & micro SIM) type first, and get order again all new 3-in-1 SIM.
SUSMNet
post Nov 25 2016, 07:20 PM

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I'd MNPed to XOX, in order to enjoy 28 month validity.
I already make 1 outgoing call using XOX.
What else should I do in order to get 28 month validity?
kroul2
post Nov 25 2016, 08:06 PM

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QUOTE(MNet @ Nov 25 2016, 07:20 PM)
I'd MNPed to XOX, in order to enjoy 28 month validity.
I already make 1 outgoing call using XOX.
What else should I do in order to get 28 month validity?
*
Wait for a couple days. I have the same situation too.
qiyi
post Nov 26 2016, 12:08 PM

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QUOTE(JuneResources @ Nov 25 2016, 11:38 AM)
Of course have charge.
This XOX not like other telco provide free from micro SIM card to Nano SIM. (unless you lost your SIM card)

However good news is, XOX now implement 3-in-1 SIM card (mini, micro & nano SIM) type, so you can easily switch your SIM card from nano SIM to micro SIM anytime (in case your phone faulty)

But this 3-in-1 SIM card currently available in XOX HQ there, not sure about the dealer have 3-in-1 SIM or not.. (depend their blank SIM stock) :unsure:
If dealer have, you can walk in to the dealer and change the SIM card.

Currently what I know, not much dealer have get 3-in-1 SIM card from HQ. So they will sell finish off those 2-in-1 (mini & micro SIM) type first, and get order again all new 3-in-1 SIM.
*
Can I know the location of HQ?
Or any agent here with nano sim can assist MNP ?
Thank you.
d3v073d_50uL
post Nov 26 2016, 12:49 PM

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QUOTE(MNet @ Nov 25 2016, 07:20 PM)
I'd MNPed to XOX, in order to enjoy 28 month validity.
I already make 1 outgoing call using XOX.
What else should I do in order to get 28 month validity?
*
Your 28months validity will be updated within 14 days...
If the date still not change after 14 days, you may make a call to 12273 for manual update..
adiwarna
post Nov 26 2016, 01:39 PM

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QUOTE(qiyi @ Nov 26 2016, 12:08 PM)
Can I know the location of HQ?
Or any agent here with nano sim can assist MNP ?
Thank you.
*
Petaling Jaya (Tropicana)

Lot 8.1, 8th Floor, Menara Lien Hoe,
No. 8, Persiaran Tropicana,
Tropicana Golf & Country Resort,
47410 Petaling Jaya, Selangor Darul Ehsan.


All dealer will just cut the simcard
qiyi
post Nov 26 2016, 02:20 PM

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QUOTE(adiwarna @ Nov 26 2016, 01:39 PM)
Petaling Jaya (Tropicana)

Lot 8.1, 8th Floor, Menara Lien Hoe,
No. 8, Persiaran Tropicana,
Tropicana Golf & Country Resort,
47410 Petaling Jaya, Selangor Darul Ehsan.
All dealer will just cut the simcard
*
Thanks. May I know the operation hours of HQ? Open on weekends?
SUSMNet
post Nov 27 2016, 01:04 PM

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QUOTE(adiwarna @ Nov 25 2016, 11:02 AM)
user posted image

=================================
Season Pass HAPPY HOUR

offer on 25-28/11/2016 (12pm-4pm)

2GB RM29

=================================

can use, can share

SMS: SP JOM2GB to 23388/22111
*
How much xox pay u?
JuneResources
post Nov 27 2016, 03:53 PM

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QUOTE(qiyi @ Nov 26 2016, 12:08 PM)
Can I know the location of HQ?
Or any agent here with nano sim can assist MNP ?
Thank you.
*
The SIM cost is RM10.. include postage to your place...
Last time I done my replacement SIM based on below address (which adiwarna provided)...
Just try to email them, selfcare@xox.com.my

They will assist you how the SIM card replacement procedure from HQ there..


QUOTE(adiwarna @ Nov 26 2016, 01:39 PM)
Petaling Jaya (Tropicana)

Lot 8.1, 8th Floor, Menara Lien Hoe,
No. 8, Persiaran Tropicana,
Tropicana Golf & Country Resort,
47410 Petaling Jaya, Selangor Darul Ehsan.
All dealer will just cut the simcard
*
Thanks for your info.
Sometimes the dealer will cut the SIM card into nanoSIM, unable to put back microSIM already.
Prefer use original XOX SIM card with 3-in-1 because they use laser-cut the SIM card adapter..

P.S: edited with change a bit due to typo error..

This post has been edited by JuneResources: Dec 1 2016, 09:00 AM
timc
post Nov 30 2016, 10:45 PM

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My no. just activated this afternoon, port from umobile yesterday.
Do i need a top up to get 28 month validity?
Thanks in advance
kroul2
post Nov 30 2016, 11:34 PM

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QUOTE(adiwarna @ Nov 25 2016, 11:02 AM)
user posted image

=================================
Season Pass HAPPY HOUR

offer on 25-28/11/2016 (12pm-4pm)

2GB RM29

=================================

can use, can share

SMS: SP JOM2GB to 23388/22111
*
Can you tell me the validity? And what's so special about Season Pass? Happy Hour?
kroul2
post Nov 30 2016, 11:36 PM

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user posted image
Source: https://www.facebook.com/xoxmalaysia/photos...49837361695004/
kroul2
post Nov 30 2016, 11:43 PM

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QUOTE(kroul2 @ Nov 30 2016, 11:34 PM)
Can you tell me the validity?
Unlimited rite?

QUOTE(kroul2 @ Nov 30 2016, 11:34 PM)
And what's so special about Season Pass? Happy Hour?
Season Pass is not tied to any validity rite? And Happy Hour is:
QUOTE
Season Pass Happy Hour is a flash promotion happening on every Thursday 12pm – 4pm, package may vary.


Source: http://www.xox.com.my/support/faq/?faq=season-pass

P/S: It is hard to find information about Season Pass rclxub.gif
kroul2
post Nov 30 2016, 11:49 PM

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QUOTE(kroul2 @ Nov 30 2016, 11:36 PM)
I really hope that OneXOX promotes this thumbup.gif

This post has been edited by kroul2: Nov 30 2016, 11:52 PM
adiwarna
post Dec 1 2016, 12:51 AM

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QUOTE(timc @ Nov 30 2016, 10:45 PM)
My no. just activated this afternoon, port from umobile yesterday.
Do i need a top up to get 28 month validity?
Thanks in advance
*
No minimum topup required bcos u mnp
adiwarna
post Dec 1 2016, 12:55 AM

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QUOTE(kroul2 @ Nov 30 2016, 11:49 PM)
I really hope that OneXOX promotes this  thumbup.gif
*
3gb rm30 only for new user register on 1/12 till feb next yr

Most probably will extended to existimg user
kroul2
post Dec 1 2016, 01:38 AM

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QUOTE(adiwarna @ Dec 1 2016, 12:55 AM)
3gb rm30 only for new user register on 1/12 till feb next yr

Most probably will extended to existimg user
*
Thanks for noting it
Lineage
post Dec 1 2016, 02:31 PM

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Hi,

Just MNP my number to XOX..just now only activate..

Wondering what is DA Balance and MA Balance?


kroul2
post Dec 1 2016, 03:03 PM

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QUOTE(Lineage @ Dec 1 2016, 02:31 PM)
Hi,

Just MNP my number to XOX..just now only activate..

Wondering what is DA Balance and MA Balance?
*
DA means Dedicated Account. As it's name, it is a dedicated account for users to make calls and sms at cheap rates.

MA means Main Account. This account is for user to buy data, make calls and sms at its fixed rate

Everytime you topup, your balance will go to MA & DA according to a rate.

user posted image

Note: DA balance can be transfered to MA but not vice-versa.
Lineage
post Dec 1 2016, 04:08 PM

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QUOTE(kroul2 @ Dec 1 2016, 03:03 PM)
DA means Dedicated Account. As it's name, it is a dedicated account for users to make calls and sms at cheap rates.

MA means Main Account. This account is for user to buy data, make calls and sms at its fixed rate

Everytime you topup, your balance will go to MA & DA according to a rate.

user posted image

Note: DA balance can be transfered to MA but not vice-versa.
*
Oh..i see..thanks for your explanation..Just made my first call and hope i can get 28 months validity soon.. laugh.gif
kroul2
post Dec 1 2016, 04:10 PM

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QUOTE(Lineage @ Dec 1 2016, 04:08 PM)
Oh..i see..thanks for your explanation..Just made my first call and hope i can get 28 months validity soon..  laugh.gif
*
Wait for two weeks maximum to let the validity to reflect changes

This post has been edited by kroul2: Dec 1 2016, 04:11 PM
adiwarna
post Dec 1 2016, 06:46 PM

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QUOTE(kroul2 @ Dec 1 2016, 04:10 PM)
Wait for two weeks maximum to let the validity to reflect changes
*
thanks for assisting new onexox users

can become dealer now....10% passive income icon_idea.gif
SUSMNet
post Dec 1 2016, 07:02 PM

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QUOTE(adiwarna @ Dec 1 2016, 06:46 PM)
thanks for assisting new onexox users

can become dealer now....10% passive income  icon_idea.gif
*
How its work?
kroul2
post Dec 1 2016, 07:05 PM

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QUOTE(MNet @ Dec 1 2016, 07:02 PM)
How its work?
*
Every time someone under you(it means that someone register a new sim card and use referral to you) top up, you'll get incentive. The percentage depends on your level. Contact any OneXOX dealer for more information
SUSMNet
post Dec 1 2016, 07:18 PM

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QUOTE(kroul2 @ Dec 1 2016, 07:05 PM)
Every time someone under you(it means that someone register a new sim card and use referral to you) top up, you'll get incentive. The percentage depends on your level. Contact any OneXOX dealer for more information
*
the bonus will credit as cash to my bank account ?
kroul2
post Dec 1 2016, 07:35 PM

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QUOTE(MNet @ Dec 1 2016, 07:18 PM)
the bonus will credit as cash to my bank account ?
*
You have to ask OneXOX dealer instead.
alicia-l
post Dec 1 2016, 07:38 PM

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May I know how the line coverage in KL.
kroul2
post Dec 1 2016, 07:45 PM

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QUOTE(alicia-l @ Dec 1 2016, 07:38 PM)
May I know how the line coverage in KL.
*
You ask Celcom. Good? Then OneXOX is also good.

P/S: In KL, the signal is usually good.

This post has been edited by kroul2: Dec 1 2016, 07:46 PM
kroul2
post Dec 1 2016, 08:48 PM

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QUOTE(adiwarna @ Dec 1 2016, 12:55 AM)
3gb rm30 only for new user register on 1/12 till feb next yr

Most probably will extended to existimg user
*
QUOTE
The plan is only applicable to new subscribers, however fret not as we will have something similar SUPER deal for our existing loyal subscribers. Stay tune!
Source: https://www.facebook.com/xoxmalaysia/photos...2%3A%22R2%22%7D
adiwarna
post Dec 1 2016, 09:06 PM

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user posted image

=============================
Super Season Pass
for new ONEXOX subscriber
3GB RM30
=============================

***something special for existing ONEXOX subscriber

adiwarna
post Dec 1 2016, 09:30 PM

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QUOTE(MNet @ Dec 1 2016, 07:02 PM)
How its work?
*
10% passive income every month brows.gif

contact your dealer
user posted image
kroul2
post Dec 1 2016, 09:38 PM

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QUOTE(adiwarna @ Dec 1 2016, 09:30 PM)
10% passive income every month brows.gif

contact your dealer
user posted image
*
Waaa rclxms.gif
But need to work hard rite? sweat.gif

This post has been edited by kroul2: Dec 1 2016, 09:45 PM
adiwarna
post Dec 1 2016, 09:50 PM

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QUOTE(kroul2 @ Dec 1 2016, 09:38 PM)
Waaa  rclxms.gif
But need to work hard rite?  sweat.gif
*
want goyang kaki join skim cepat kaya la biggrin.gif
kroul2
post Dec 1 2016, 09:58 PM

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QUOTE(adiwarna @ Dec 1 2016, 09:50 PM)
want goyang kaki join skim cepat kaya la  biggrin.gif
*
Hahaha sweat.gif
kroul2
post Dec 2 2016, 10:30 PM

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QUOTE(qiyi @ Nov 26 2016, 02:20 PM)
Thanks. May I know the operation hours of HQ? Open on weekends?
*
QUOTE
8 pagi - 12 tengahmalam 
(Setiap hari termasuk cuti umum)
Source: http://www.onexox.my/hubungi-kami.html
SUSnasiputih
post Dec 7 2016, 05:01 PM

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QUOTE(adiwarna @ Dec 7 2016, 12:48 PM)
user posted image

Season Pass HAPPY HOUR
offer on 7/12/2016 (12pm-11.59pm)
500MB RM9.90
*
This 500MB data can be carried forward to the next month.
Do you know how long/months, can it be carried forwarded?
Can we deduct this 500MB from the Season Pass bucket?
RDoe
post Dec 8 2016, 09:43 AM

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QUOTE(nasiputih @ Dec 7 2016, 05:01 PM)
This 500MB data can be carried forward to the next month.
Do you know how long/months, can it be carried forwarded?
Can we deduct this 500MB from the Season Pass bucket?
*
https://forum.lowyat.net/index.php?showtopi...post&p=82889398
asiatrader98
post Dec 8 2016, 03:55 PM

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i wonder after 28 months validity every month need to top up RM30 to active the line but i can't get info from the xox wedsite, how long will xoc to terminate the line from the line is
passive

eg digi 75 days hotlink 50 days

anyone know this ? thk
kroul2
post Dec 8 2016, 05:02 PM

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QUOTE(asiatrader98 @ Dec 8 2016, 03:55 PM)
i wonder after 28 months validity every month need to top up RM30 to active the line but i can't get info from the xox wedsite, how long will xoc to terminate the line from the line is
passive

eg digi 75 days hotlink 50 days

anyone know this ? thk
*
Dunno about passive, but there's no need to topup every month to stay active if you have 28 months of validity. Unless you're saying that AFTER the 28 months of validity expired, then need to topup RM1 = 1 day.
adiwarna
post Dec 8 2016, 07:33 PM

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QUOTE(asiatrader98 @ Dec 8 2016, 03:55 PM)
i wonder after 28 months validity every month need to top up RM30 to active the line but i can't get info from the xox wedsite, how long will xoc to terminate the line from the line is
passive

eg digi 75 days hotlink 50 days

anyone know this ? thk
*
after 90 days the number will be terminated

btw u can buy the validity
1 year rm25, 6 months rm18
asiatrader98
post Dec 9 2016, 10:15 AM

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QUOTE(adiwarna @ Dec 8 2016, 07:33 PM)
after 90 days the number will be terminated

btw u can buy the validity
1 year rm25, 6 months rm18
*
ok thank you but where can i get the terms and conditions about this?
I can't get it from xox wedsite cry.gif
asiatrader98
post Dec 9 2016, 10:18 AM

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QUOTE(kroul2 @ Dec 8 2016, 05:02 PM)
Dunno about passive, but there's no need to topup every month to stay active if you have 28 months of validity. Unless you're saying that AFTER the 28 months of validity expired, then need to topup RM1 = 1 day.
*
i have 4 xox prepaid plus which are going to end of 28 months of validity mid of next year

thinking what shall i do now
SUSMNet
post Dec 9 2016, 06:59 PM

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QUOTE(asiatrader98 @ Dec 9 2016, 10:18 AM)
i have 4 xox prepaid plus which are going to end of 28 months of validity mid of next year

thinking what shall i do now
*
MNP out to redone free 1 year validity
asiatrader98
post Dec 9 2016, 07:56 PM

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QUOTE(adiwarna @ Dec 1 2016, 09:06 PM)
user posted image

=============================
Super Season Pass
for new ONEXOX subscriber
3GB RM30
=============================

***something special for existing ONEXOX subscriber
*
OPEN TO ALL NOW HURRY !
http://onlinestore.xox.com.my/seasonpass/seasonpass.php

SP JOM3GB - 3 GB - RM30.00

This post has been edited by asiatrader98: Dec 9 2016, 08:01 PM
adiwarna
post Dec 9 2016, 11:37 PM

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QUOTE(asiatrader98 @ Dec 9 2016, 10:18 AM)
i have 4 xox prepaid plus which are going to end of 28 months of validity mid of next year

thinking what shall i do now
*
buy validity

1 year rm25
Min Hyo
post Dec 24 2016, 04:44 PM

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why a lot of link in their website taken out?
d3v073d_50uL
post Dec 24 2016, 07:43 PM

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QUOTE(Min Hyo @ Dec 24 2016, 04:44 PM)
why a lot of link in their website taken out?
*
what links..
which website?
Min Hyo
post Dec 24 2016, 08:01 PM

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QUOTE(d3v073d_50uL @ Dec 24 2016, 07:43 PM)
what links..
which website?
*
http://www.xox.com.my/
SteadyPana
post Feb 15 2017, 01:42 AM

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QUOTE(Min Hyo @ Dec 24 2016, 08:01 PM)
Using it now but can't connect as LTE ranting.gif rclxub.gif doh.gif
JuneResources
post Feb 15 2017, 11:20 AM

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QUOTE(SteadyPana @ Feb 15 2017, 01:42 AM)
Using it now but can't connect as LTE  ranting.gif  rclxub.gif  doh.gif
*
Bcoz Celcom is now upgrading the service.
XOX riding the celcom network..
KennRicky
post Feb 23 2017, 10:46 PM

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Just to confirm, so if i buy the ONEXOX Pack with Super Season Pass (RM40),
Both validity of number and data will last for 28 months?

Mr Gray
post Feb 23 2017, 11:00 PM

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QUOTE(KennRicky @ Feb 23 2017, 10:46 PM)
Just to confirm, so if i buy the ONEXOX Pack with Super Season Pass (RM40),
Both validity of number and data will last for 28 months?
*
If u MNP into onexox, you will get 28 months validity. All season passes that you buy will go into 3 storages: minutes, sms, and data. These storage would have the same validity as your number.

So long as your number is active, all the stuff in storage would remain active. Minutes and sms in storage would be utilized as you make calls and send sms.

Should you not have any minutes and sms in storage, the normal call/SMS rates would apply. However for data, there's a slightly different rule. For example, say you buy a season pass with 10GB of data.

At any time you have two choices to use data. Firstly, you can subscribe data promo. Eg, data promo 1.5GB for RM28. If you choose this method, the system would deduct your credit.

Secondly, you can also choose to utilize the data inside the storage (from the season passes that you have bought previously). You can opt to use daily, weekly or monthly data. For example if u pick monthly 2GB, the system would deduct 2 GB from your data storage. No credit would be deducted.

If you have reached one month, and you only utilized 1.5GB of the quota. The balance, ie 500MB would be forfeited.

If you have used more than 2Gb, I'm not sure if you can utilize more data from the storage or not. Perhaps other users can clarify on this matter.

To be honest, onexox should hire somebody to make their system easier to understand. It takes me quite a while to read about it in this lowyat forum. Not user friendly at all. An average Joe won't have the patient to deal with this kind of telco, it's too complicated.
adiwarna
post Feb 23 2017, 11:37 PM

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QUOTE(KennRicky @ Feb 23 2017, 10:46 PM)
Just to confirm, so if i buy the ONEXOX Pack with Super Season Pass (RM40),
Both validity of number and data will last for 28 months?
*
number for sure will be extended to 28 months

data will last up to 28 months if not activated

example how season pass work:
Let's say you buy the Happy Hour Season Pass 3GB RM30. You'll get 3GB credited to your Season Pass "wallet" and have RM30 deducted from your credit balance.

You want to use data today, say the 500MB - 30 days - http://www.onexox.my/pelan-internet-mudah-alih.html
- Send SMS code 1XD500 to subscribe / via *150# menu
- 500MB will be deducted from your 3GB Season Pass "wallet"
- Nothing will be deducted from your credit balance - no need to pay (again)
- Your data will be available for 30 days, then cut off automatically
- Any balance of the 500MB will be forfeited

*the 3GB season pass is valid up to 28 months if not activated, if 500MB activated every month, it ccan last up to 6 months
*current promo: topup rm30/more will get free 500MB per calender month for 5 years (total 30GB)
SteadyPana
post Feb 25 2017, 11:43 PM

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QUOTE(Mr Gray @ Feb 23 2017, 11:00 PM)
If u MNP into onexox, you will get 28 months validity. All season passes that you buy will go into 3 storages: minutes, sms, and data. These storage would have the same validity as your number.

So long as your number is active, all the stuff in storage would remain active. Minutes and sms in storage would be utilized as you make calls and send sms.

Should you not have any minutes and sms in storage, the normal call/SMS rates would apply. However for data, there's a slightly different rule. For example, say you buy a season pass with 10GB of data.

At any time you have two choices to use data. Firstly, you can subscribe data promo. Eg, data promo 1.5GB for RM28. If you choose this method, the system would deduct your credit.

Secondly, you can also choose to utilize the data inside the storage (from the season passes that you have bought previously). You can opt to use daily, weekly or monthly data. For example if u pick monthly 2GB, the system would deduct 2 GB from your data storage. No credit would be deducted.

If you have reached one month, and you only utilized 1.5GB of the quota. The balance, ie 500MB would be forfeited.

If you have used more than 2Gb, I'm not sure if you can utilize more data from the storage or not. Perhaps other users can clarify on this matter.

To be honest, onexox should hire somebody to make their system easier to understand. It takes me quite a while to read about it in this lowyat forum. Not user friendly at all. An average Joe won't have the patient to deal with this kind of telco, it's too complicated.
*
Exactly rolleyes.gif

alkared
post Feb 28 2017, 11:04 AM

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can I to port back to original telco?
adiwarna
post Feb 28 2017, 12:20 PM

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QUOTE(alkared @ Feb 28 2017, 11:04 AM)
can I  to port back to original telco?
*
can
alkared
post Feb 28 2017, 05:51 PM

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QUOTE(adiwarna @ Feb 28 2017, 12:20 PM)
can
*
how? any sd can do it?
d3v073d_50uL
post Feb 28 2017, 08:15 PM

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QUOTE(alkared @ Feb 28 2017, 05:51 PM)
how? any sd can do it?
*
No SD needed..
Just go to your preferred Telco.. and make the MNP :]
alkared
post Feb 28 2017, 10:32 PM

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QUOTE(d3v073d_50uL @ Feb 28 2017, 08:15 PM)
No SD needed..
Just go to your preferred Telco.. and make the MNP :]
*
okay, thanks.
ezekieldavidchong
post Mar 4 2017, 12:49 AM

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QUOTE(bb100 @ Apr 24 2016, 08:51 PM)
thumbup.gif

thumbup.gif
*
i can port in for you if you want to
bb100
post Mar 5 2017, 07:35 AM

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QUOTE(ezekieldavidchong @ Mar 4 2017, 12:49 AM)
i can port in for you if you want to
*
Thank you but that's one year ago bro.
ezekieldavidchong
post Mar 6 2017, 01:13 AM

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QUOTE(bb100 @ Mar 5 2017, 07:35 AM)
Thank you but that's one year ago bro.
*
well are you using onexox now?
how is it?
good?
bb100
post Mar 6 2017, 07:05 AM

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QUOTE(ezekieldavidchong @ Mar 6 2017, 01:13 AM)
well are you using onexox now?
how is it?
good?
*
Nop. I didn't know where to find XOX so I ported in to Digi. They also have this 365 days validity thingy back then, now I don't know.
pcbase
post Mar 6 2017, 07:24 AM

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QUOTE(bb100 @ Mar 6 2017, 07:05 AM)
Nop. I didn't know where to find XOX so I ported in to Digi. They also have this 365 days validity thingy back then, now I don't know.
*
digi best prepaid still have Super Long Life 365. The catch is the option only available if your credit balance over SLL yearly fee that is RM69.
bb100
post Mar 6 2017, 07:28 AM

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QUOTE(pcbase @ Mar 6 2017, 07:24 AM)
digi best prepaid still have Super Long Life 365. The catch is the option only available if your credit balance over SLL yearly fee that is RM69.
*
Yea something like that. But I don't really mind cuz I am not in Malaysia and I just wanna keep that number active.
RDoe
post Mar 6 2017, 10:14 AM

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QUOTE(bb100 @ Mar 6 2017, 07:05 AM)
Nop. I didn't know where to find XOX so I ported in to Digi. They also have this 365 days validity thingy back then, now I don't know.
*
If it's Digi Best, Super Long Life (SLL) validity extension is still available, just that the recent years' ones cost RM68 instead of the RM38 for the much older versions. Just need to know the exactly plan and version, then see the cost corresponding to it. nod.gif

QUOTE(pcbase @ Mar 6 2017, 07:24 AM)
digi best prepaid still have Super Long Life 365. The catch is the option only available if your credit balance over SLL yearly fee that is RM69.
*
You need to have more than the actual cost in order to subscribe to it, anyway. smile.gif
chanmickey
post Mar 6 2017, 05:48 PM

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Digi has ended their Super Long Life last week. No more rm68 for SLL from Digi. I checked at Digi last week.
steven168
post Mar 6 2017, 08:50 PM

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QUOTE(bb100 @ Mar 6 2017, 07:28 AM)
Yea something like that. But I don't really mind cuz I am not in Malaysia and I just wanna keep that number active.
*
port to Tron just to keep the no cheap.. else get DiGi Ambassador Programme plan.


bb100
post Mar 6 2017, 10:04 PM

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QUOTE(steven168 @ Mar 6 2017, 08:50 PM)
port to Tron just to keep the no cheap.. else get DiGi Ambassador Programme plan.
*
Wow thanks for the info! Will check those out.
DemonKnight
post Mar 12 2017, 07:34 AM

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Do u guys get the gambling sms from those fuxker
adiwarna
post Mar 12 2017, 10:04 AM

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QUOTE(DemonKnight @ Mar 12 2017, 07:34 AM)
Do u guys get the gambling sms from those fuxker
*
They sent to random number...report to mcmc
SUSMNet
post Mar 12 2017, 01:08 PM

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QUOTE(DemonKnight @ Mar 12 2017, 07:34 AM)
Do u guys get the gambling sms from those fuxker
*
I not facing this problem at digi.
sl3ge
post Mar 17 2017, 11:11 AM

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RM0.00 Maybank Cards:You're in the running to win up to RM10,000 Supermarket Sweep! SMS SUPER <space> NRIC No to 66628 by 31/3/17 & spend for entries.T&C apply.

RM0.00 CIMB: Pls activate yr new PIN-enabled credit card ending now to avoid spend interruption. To activate, sms CA<space>last 4-digit card no to 68833

Hi guys, does anyone know why my onexox unable to sent this kind of sms? It say failed. example 66628,68833
Thanks
fat16
post Mar 20 2017, 12:00 PM

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XOX Mobile eyes two million subscribers

SUBANG: XOX Mobile, Malaysia’s first mobile virtual network operator, targets two million subscribers this year.

XOX Bhd group chief executive officer Ng Kok Heng said there were 1.7 million subscribers and the collaboration with Universal Music Malaysia would help it achieve the target.

“This collaboration is our major programme for this year and it will help increase the number of subscribers,” he told Bernama after jointly launching the ONEMUSIC Edition starter pack by ONEXOX Universal Music Edition with Universal Music Malaysia and Singapore’s managing director Kenny Ong here yesterday.

XOX Mobile and Universal Music Malaysia have formed a first-of-its-kind partnership to deliver innovative digital music contents as part of XOX Mobile’s focus to reward its loyal subscribers.

“This plan includes special ticket offers, merchandise and exclusive meet-and-greet experience and up-close meetings with local and international artistes within the Universal Music family.”

The starter pack for ONEMUSIC, priced at RM10, includes 36GB free Internet data for those who registered.

They can buy it via www.xox.com.my with free delivery nationwide and Universal Music Malaysia’s distribution channels. – Bernama
http://www.thestar.com.my/business/busines...on-subscribers/
SUSMNet
post Mar 20 2017, 08:10 PM

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no mentioning of 36GB free data at website.
steven168
post Mar 20 2017, 08:34 PM

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QUOTE(MNet @ Mar 20 2017, 08:10 PM)
no mentioning of 36GB free data at website.
*
maybe is part of this.. with condition

http://xox.com.my/support/faq/?faq=30gb-bonus-campaign

FAQ Categories – 30GB Bonus Campaign


Mr Gray
post Mar 20 2017, 08:38 PM

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QUOTE(sl3ge @ Mar 17 2017, 11:11 AM)
RM0.00 Maybank Cards:You're in the running to win up to RM10,000 Supermarket Sweep! SMS SUPER <space> NRIC No to 66628 by 31/3/17 & spend for entries.T&C apply.

RM0.00 CIMB: Pls activate yr new PIN-enabled credit card ending now to avoid spend interruption. To activate, sms CA<space>last 4-digit card no to 68833

Hi guys, does anyone know why my onexox unable to sent this kind of sms? It say failed. example 66628,68833
Thanks
*
Xox block us from sending SMS to these numbers, to avoid scam. The only thing u can do is the activate via calling the bank.
sl3ge
post Mar 20 2017, 11:34 PM

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QUOTE(Mr Gray @ Mar 20 2017, 08:38 PM)
Xox block us from sending SMS to these numbers, to avoid scam. The only thing u can do is the activate via calling the bank.
*
u mean call to activate my credit card? i already do so.

what is want to join contest/promo like this...
Get 10% Cash Back when you pump petrol at Shell, Petronas or Petron stations when you pay with your American Express Cards. Find out more at http://mybk.co/zb9c! #MaybankCards
Register now: SMS "Petrol<space>12-digit IC number" to 66628.

can i call xox center to enable i to sent these numbers?
Min Hyo
post Mar 20 2017, 11:52 PM

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QUOTE(MNet @ Mar 20 2017, 08:10 PM)
no mentioning of 36GB free data at website.
*
QUOTE(steven168 @ Mar 20 2017, 08:34 PM)
maybe is part of this..  with condition

http://xox.com.my/support/faq/?faq=30gb-bonus-campaign

FAQ Categories – 30GB Bonus Campaign
*
yes, the condition same as the campaign as 30 GB, the different is for 1st year, you get 1G instead of 500 MB
steven168
post Mar 20 2017, 11:54 PM

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QUOTE(Min Hyo @ Mar 20 2017, 11:52 PM)
yes, the condition same as the campaign as 30 GB, the different is for 1st year, you get 1G instead of 500 MB
*
useless
Min Hyo
post Mar 20 2017, 11:58 PM

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QUOTE(steven168 @ Mar 20 2017, 11:54 PM)
useless
*
ya, thats why i reject xox offer to buy that type of simcard.

By the way , i just mnp to xox and get the simcard for free without paying rm 10. the condition must buy rm 30 reload card.

the new sim card come with preloaded rm 5 credit also.

This post has been edited by Min Hyo: Mar 20 2017, 11:59 PM
aquamax
post Apr 7 2017, 09:07 AM

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anyway to get the member code online?seem very hard to get the member code
fat16
post Jun 30 2017, 08:20 AM

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how come got call from 5 digit premium number 22990 to my onexox ?
UN1T3D
post Jun 30 2017, 10:10 AM

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QUOTE(fat16 @ Jun 30 2017, 08:20 AM)
how come got call from 5 digit premium number 22990 to my onexox  ?
*
That is celcom call-me-tone ... Happened to one of our celcom mnp ported to onexox too. This is celcom's fault for not maintaining their CMT database. bangwall.gif

To be clear, the 22990 is making a voice call not sending premium sms. Onexox blocks premium sms content. Just block the number 22990 and forget about it. If you have missing credits then check in selfcare and lodge report to CS.

Celcom CMT is making life difficult for mvnos ..... happened to someone here

https://forum.lowyat.net/index.php?showtopi...post&p=85441565

and who gets the bad name? Altel .... who's fault was it ? Celcom ...


frontierzone
post Jun 30 2017, 03:35 PM

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My onexox cannot receive any verification from wechat or Uber, and much more apps I think.
Only one that can receive verification code is Whatsapp.
What is wrong?

If Uber or Wechat, the veri code never arrive at all.
It's been since day 1 I got this SIMkard.


fat16
post Jun 30 2017, 10:28 PM

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QUOTE(aquamax @ Apr 7 2017, 09:07 AM)
anyway to get the member code online?seem very hard to get the member code
*
where got hard biggrin.gif go ask your dealer. it free. dealer need take your picture holding the 36gb card.


anyway the old big green onexox/black xox starter pack show "MY XOX" and the new small starter pack/jdt/universal show "MY ONEXOX" network name.
muhammadsiddiq
post Jul 2 2017, 12:02 PM

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how to get replacement sim pack? my father lost his phone haihh
adiwarna
post Jul 2 2017, 12:03 PM

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QUOTE(muhammadsiddiq @ Jul 2 2017, 12:02 PM)
how to get replacement sim pack? my father lost his phone haihh
*
Get from any dealer
xioix
post Jul 3 2017, 08:23 AM

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[quote=KennRicky,Feb 23 2017, 10:46 PM]
Just to confirm, so if i buy the ONEXOX Pack with Super Season Pass (RM40),
Both validity of number and data will last for 28 months?
[
Yes...https://pmsini.com/0125229000
Free Xox Membership
Free postage
xioix
post Jul 3 2017, 08:28 AM

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https://pmsini.com/0125229000
Want to know more about OneXox?
Want to know about season pass ( data and minute call can carry forward , shareable)
Don't hesitate to WhatsApp me
fishmango
post Jul 3 2017, 10:58 AM

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May I know how do I top up? any online bank can do it? affin, may bank , public or hong leong?
adiwarna
post Jul 3 2017, 11:04 AM

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QUOTE(fishmango @ Jul 3 2017, 10:58 AM)
May I know how do I top up? any online bank can do it? affin, may bank , public or hong leong?
*
topup voucher from shop,7e, supermarket, petrol station

can buy from dealer - online transfer

selfcare.xox.com.my

my xox apps

This post has been edited by adiwarna: Jul 3 2017, 11:05 AM
fishmango
post Jul 4 2017, 01:10 AM

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QUOTE(adiwarna @ Jul 3 2017, 11:04 AM)
topup voucher from shop,7e, supermarket, petrol station

can buy from dealer - online transfer

selfcare.xox.com.my

my xox apps
*
rclxms.gif tqtq
sitescope
post Jul 8 2017, 10:10 PM

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wanna ask, after 24mths, how much need to pay for 1yr validity ?
adiwarna
post Jul 8 2017, 10:15 PM

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QUOTE(sitescope @ Jul 8 2017, 10:10 PM)
wanna ask, after 24mths, how much need to pay for 1yr validity ?
*
28 months actually

Rm25 1year, rm18 6 months
sitescope
post Jul 9 2017, 12:28 AM

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QUOTE(adiwarna @ Jul 8 2017, 10:15 PM)
28 months actually

Rm25 1year, rm18 6 months
*
u ejen ? can mnp for me ? mnp to xox or 1xox ? or both same company ?
adiwarna
post Jul 9 2017, 12:55 AM

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QUOTE(sitescope @ Jul 9 2017, 12:28 AM)
u ejen ? can mnp for me ? mnp to xox or 1xox ? or both same company ?
*
Yes can, I'm authorized dealer

Xox & onexox is same

Onexox is the only prepaid plan under xox

adiwarna
post Jul 10 2017, 01:40 PM

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QUOTE(DIYHOMEFIX @ Jul 10 2017, 09:29 AM)
what is maximum i reload to my xox account?
*
Any amount u like
roythen
post Jul 10 2017, 02:11 PM

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Hi bro.. xox got any free basic data, such like umobile??
maxubex
post Jul 10 2017, 03:39 PM

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QUOTE(roythen @ Jul 10 2017, 02:11 PM)
Hi bro.. xox got any free basic data, such like umobile??
*
Nope. Need to subscribe, better buy season pass for more saving (1Gb for RM5).
roythen
post Jul 10 2017, 04:23 PM

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QUOTE(maxubex @ Jul 10 2017, 03:39 PM)
Nope. Need to subscribe, better buy season pass for more saving (1Gb for RM5).
*
just gav to my mum use, she's very light use, plan get monthly minium and cheapest usage with long validate period..
adiwarna
post Jul 10 2017, 04:28 PM

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QUOTE(roythen @ Jul 10 2017, 04:23 PM)
just gav to my mum use, she's very light use, plan get monthly minium and cheapest usage with long validate period..
*
Buy season pass 10gb rm50 (500MB@rm2.50)

Activate 500MB per month

Can last up to 20 months
roythen
post Jul 10 2017, 04:51 PM

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QUOTE(adiwarna @ Jul 10 2017, 04:28 PM)
Buy season pass 10gb rm50 (500MB@rm2.50)

Activate 500MB per month

Can last up to 20 months
*
Thanks , this whats i really need.. smile.gif
UN1T3D
post Jul 10 2017, 05:47 PM

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QUOTE(roythen @ Jul 10 2017, 04:51 PM)
Thanks , this whats i really need.. smile.gif
*
laugh.gif
Don't forget to get your mum the 333 minutes season pass too ... you'll be surprised how much you can save over 12-24 months with this ...
roythen
post Jul 10 2017, 05:53 PM

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QUOTE(UN1T3D @ Jul 10 2017, 05:47 PM)
laugh.gif
Don't forget to get your mum the 333 minutes season pass too ... you'll be surprised how much you can save over 12-24 months with this ...
*
haha, biggrin.gif hard to be a good son now days~
allophylus
post Jul 10 2017, 07:39 PM

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Is there problem receiving sms from fellow xox users? I can not receive SMS from my wife and she is not happy. Support said they can see her number sent out the SMSs but never reach my number, and they kept asking me to check my phone. sweat.gif

I can receive TACs and SMS from overseas though.
adiwarna
post Jul 10 2017, 08:04 PM

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QUOTE(allophylus @ Jul 10 2017, 07:39 PM)
Is there problem receiving sms from fellow xox users?  I can not receive SMS from my wife and she is not happy.  Support said they can see her number sent out the SMSs but never reach my number, and they kept asking me to check my phone.  sweat.gif

I can receive TACs and SMS from overseas though.
*
Report to 12273?
allophylus
post Jul 10 2017, 08:16 PM

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Already on the phone with them for the whole afternoon. After 6 calls problem still exists. That is why want to find out if anyone else have the same problem.
adiwarna
post Jul 10 2017, 08:29 PM

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QUOTE(allophylus @ Jul 10 2017, 08:16 PM)
Already on the phone with them for the whole afternoon.  After 6 calls problem still exists.  That is why want to find out if anyone else have the same problem.
*
Do u have the report number?
cfc
post Jul 13 2017, 11:33 PM

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anyone know how to MNP and also purchase the SP FAT10 / SP FATVOICE at the same time

1. at the buy10GB free 10GB page
- the page request me to select new number only instead of keying my MNP number

2. at the MNP / switch now page
- it has the option to key in existing number but I cannot make purchase for the SP FAT10 package
adiwarna
post Jul 13 2017, 11:41 PM

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QUOTE(cfc @ Jul 13 2017, 11:33 PM)
anyone know how to MNP and also purchase the SP FAT10 / SP FATVOICE at the same time

1. at the buy10GB free 10GB page
- the page request me to select new number only instead of keying my MNP number

2. at the MNP / switch now page
- it has the option to key in existing number but I cannot make purchase for the SP FAT10  package
*
option: get from dealer
Oppa.OneXOX
post Jul 13 2017, 11:50 PM

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QUOTE(cfc @ Jul 13 2017, 11:33 PM)
anyone know how to MNP and also purchase the SP FAT10 / SP FATVOICE at the same time

1. at the buy10GB free 10GB page
- the page request me to select new number only instead of keying my MNP number

2. at the MNP / switch now page
- it has the option to key in existing number but I cannot make purchase for the SP FAT10  package
*
Hello there !

For mnp, you have to successfully port-in to onexox before you can purchase SP FAT10 / FATVOICE. It is not possible to subscribe to any of onexox offering if your number is not a registered and active onexox subscriber.

Different from new starter packs, whereby the numbers already belongs to onexox (in-system) and is waiting for activation thus able to subscribe to any season pass immediately.

For mnp, please do this:
1. Complete the mnp process.
2. After successful mnp activation, topup the required amount to subsribe SP FAT10 and/or SP FATVOICE

If you find the online purchase troublesome then I suggest finding an authorized deale near you to perform the mnp. The dealer will be able to assist/guide with your topups/subscriptions and attend to all your queries.

Thank you.
cfc
post Jul 14 2017, 11:09 AM

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thanks..
1 more question regarding the FAT10 / FATVOICE
is there a validity period for them ?
I know the free 10GB must be consumed within 1 months.
How about the core 10GB and 333 minutes ?

So I just submit MNP online, wait for SIM delivery, start the MNP verification, top up $$, buy FAT/VOICE plan, subcribe to plan, wait for 28mth validity, thats all right?
JuneResources
post Jul 14 2017, 11:48 AM

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Hi guy, is it possible can switch to xox prepaid from my celcom postpaid plan without inform celcom i wanna to quit?
Oppa.OneXOX
post Jul 14 2017, 11:49 AM

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QUOTE(cfc @ Jul 14 2017, 11:09 AM)
thanks..
1 more question regarding the FAT10 / FATVOICE
is there a validity period for them ?
I know the free 10GB must be consumed within 1 months.
How about the core 10GB and 333 minutes ?

So I just submit MNP online, wait for SIM delivery, start the MNP verification, top up $$, buy FAT/VOICE plan, subcribe to plan, wait for 28mth validity, thats all right?
*
Hello there,

FAT10 and FATVOICE Season Pass remains valid until your number is terminated. If your number have validity until ex: 1/1/2020 then all Season Pass balance is also valid until 1/1/2020. If later you topup rm30 and the account validity extends to 31/1/2020 then season pass validity will also follow. If you also subscribe to 1 year extended validity to 31/1/2021 then again season pass follows this new validity.

Yes, you are correct with the mnp steps .... except that when you successfully mnp 1st time to onexox, you will immediately get 28 months validity (no need to wait for it).

Thank you.

adiwarna
post Jul 14 2017, 12:14 PM

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QUOTE(JuneResources @ Jul 14 2017, 11:48 AM)
Hi guy, is it possible can switch to xox prepaid from my celcom postpaid plan without inform celcom i wanna to quit?
*
No need to inform celcom

Just clear the outstanding bill & submit mnp registration
JuneResources
post Jul 14 2017, 05:56 PM

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QUOTE(adiwarna @ Jul 14 2017, 12:14 PM)
No need to inform celcom

Just clear the outstanding bill & submit mnp registration
*
Any cost for mnp to xox prepaid?
Currently not need internet for xox as I got another num for webe.

For the number switch to xox is to retain the number in active state (which not need top up monthly)
adiwarna
post Jul 14 2017, 06:53 PM

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QUOTE(JuneResources @ Jul 14 2017, 05:56 PM)
Any cost for mnp to xox prepaid?
Currently not need internet for xox as I got another num for webe.

For the number switch to xox is to retain the number in active state (which not need top up monthly)
*
Rm10 for the simcard
Cento
post Jul 14 2017, 11:10 PM

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QUOTE(allophylus @ Jul 10 2017, 08:16 PM)
Already on the phone with them for the whole afternoon.  After 6 calls problem still exists.  That is why want to find out if anyone else have the same problem.
*
Do you still have this problem? I also got this problem with my Digi before, not only can't receive and sending SMS but also people can't call me. So I just swap the simcard to other phone and the problem solved.😊
SUSjasonhanjk
post Jul 16 2017, 10:57 PM

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Subscribers are entitled to purchase Season Pass FAT deals (Packages: 5GB for RM30 and/or 10GB for RM50 and/or 333Minutes for RM30) within 10 calendar days upon prepaid plan activation. Any request(s) after 10 days will not be entertained. However for subscribers who purchases SIM pack or MNP via Online Store. Please refer to below process.

Can only buy season pass for first 10 days? Read the tnc at xox.
Oppa.OneXOX
post Jul 16 2017, 11:28 PM

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QUOTE(jasonhanjk @ Jul 16 2017, 10:57 PM)
Subscribers are entitled to purchase Season Pass FAT deals (Packages: 5GB for RM30 and/or 10GB for RM50 and/or 333Minutes for RM30) within 10 calendar days upon prepaid plan activation. Any request(s) after 10 days will not be entertained. However for subscribers who purchases SIM pack or MNP via Online Store. Please refer to below process.

Can only buy season pass for first 10 days? Read the tnc at xox.
*
Hello there !

Yes, you are correct ... The tnc is referring to Special Season Pass FAT for new subscribers (starter pack or mnp) which can only be bought within 10 days of activation/registration.

Normal daily season pass is always available for purchase by existing subscribers.


Thank you.

sitescope
post Jul 17 2017, 11:54 AM

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just mnp in my wife no with help frm adiwarna. rekomen dealer...

anyway question :-
my wife registered 10 family last night. this morning my wife call me about 33sec
why been caj 18sen, not 12sen?

when 10 family will activate ?

Any idea Oppa.OneXOX ?
Oppa.OneXOX
post Jul 17 2017, 12:59 PM

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QUOTE(sitescope @ Jul 17 2017, 11:54 AM)
just mnp in my wife no with help frm adiwarna. rekomen dealer...

anyway question :-
my wife registered 10 family last night. this morning my wife call me about 33sec
why been caj 18sen, not 12sen?

when 10 family will activate ?

Any idea Oppa.OneXOX ?
*
Hello there !

There was a technical error affecting a few systems that occurred this morning which lasted until about 12:35pm/12:40pm ... I was only made aware of the technical error an hour ago but I do not know which area was really affected.

I suggest that you check your calling records against FnF number list in the self-care website. If there is any discrepancy, please lodge a report with customer service at 12273. It is not the amount that matters. Your report will help them identify weaknesses or errors that they are unaware and correct them. This helps prevent such issue (even minor ones) from affecting others.


Thank you.

p/s: FnF becomes active immediately after successful registration.



This post has been edited by Oppa.OneXOX: Jul 17 2017, 01:00 PM
adiwarna
post Jul 17 2017, 01:25 PM

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QUOTE(sitescope @ Jul 17 2017, 11:54 AM)
just mnp in my wife no with help frm adiwarna. rekomen dealer...

anyway question :-
my wife registered 10 family last night. this morning my wife call me about 33sec
why been caj 18sen, not 12sen?

when 10 family will activate ?

Any idea Oppa.OneXOX ?
*
Will respond to this after i got feedback from hq
Lineage
post Jul 17 2017, 11:27 PM

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Walao eh..XOX so agressively spam me everyday..

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adiwarna
post Jul 18 2017, 12:00 AM

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QUOTE(Lineage @ Jul 17 2017, 11:27 PM)
Walao eh..XOX so agressively spam me everyday..

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Pls call 12273, maybe they can remove u from the list

A lot customers complained they never receive this offer sms
adiwarna
post Jul 18 2017, 12:52 PM

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QUOTE(kici meow @ Jul 18 2017, 12:20 PM)
hi,would like to ask.if i help my mum to mnp to xox...i can get 28month validy .
how bout internet got any free basic internet?and for how long ya?
how to mnp?need go shop?need change sim?
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Onexox doesnot have free basic internet

Alternatively: purchase season pass 10gb@rm50, activate 500mb per month can last up to 20 months

Can mnp via me/any dealer
adiwarna
post Jul 18 2017, 01:09 PM

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QUOTE(kici meow @ Jul 18 2017, 12:57 PM)
so if use over 500mb in that month wat will happen to that 10gb?
i got lots of Q...all thx to the website that dont explainanything at all...so bear with me ya.i remember your lyn ido mnp later
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10 gb will be valid same as credit. If ur credit valid up to 28 months, 10gb also valid up to 28 months

Activate only 500mb per month (valid for 30 days), so 10 gb can last up to 20 months

adiwarna
post Jul 18 2017, 01:21 PM

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QUOTE(kici meow @ Jul 18 2017, 01:15 PM)
wat happen if use over 500mb on that month?cant use rite?have to wait next month to reset back to 500mb?
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Internet stop..just renew the 500mb again to use internet
adiwarna
post Jul 18 2017, 01:42 PM

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QUOTE(kici meow @ Jul 18 2017, 01:37 PM)
so if i wan to help my mother to mnp...wat do u need?rm10 for the sim card? wat else?
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Ugpm
SUSjasonhanjk
post Jul 19 2017, 09:55 AM

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QUOTE(kici meow @ Jul 18 2017, 12:20 PM)
hi,would like to ask.if i help my mum to mnp to xox...i can get 28month validy .
how bout internet got any free basic internet?and for how long ya?
how to mnp?need go shop?need change sim?
*
I read the TnC if you top up RM30 in a month, you'll get 500MB free; max.
Continue another 30 next month and another 500mb free.
sitescope
post Jul 19 2017, 11:24 AM

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1xox kenot reload with lzd
Sigh... Waste 15% disc
adiwarna
post Jul 19 2017, 11:59 AM

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QUOTE(kici meow @ Jul 19 2017, 10:56 AM)
if like that every month rm30 just to get 500mb.
might as well get umobile every month 1gb ...
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If u dont need longer validity & commit to topup every month, umobile may be the best for u
SUSjasonhanjk
post Jul 19 2017, 01:42 PM

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QUOTE(kici meow @ Jul 19 2017, 10:56 AM)
if like that every month rm30 just to get 500mb.
might as well get umobile every month 1gb ...
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Depends on your usage.
If you use more than 1GB every month, then Umobile may be better.
But don't forget the free 1GB from U cannot extend to next month if you still have some more.

I'm currently still on Umobile.
I got data for 49 days using RM20 topup. RM20 can get 20 days active card then use the free 1GB per month.
At the 20th day then apply UMI20 and get 30 days data.
So about 150 days I paid RM60.

What if I get XOX instead and uses only 500MB every 30 days?
I pay RM60 (RM30 x 2 mo) and I get 1GB, this will last me 60 days.
Then I subscribe FAT10 using RM50 in the acc, it can last me 600 days.

Base on usage of 500MB per month, XOX is more worth while.
Then again, depends on your usage.


If you use 1GB per month, XOX can last 300 days after buying FAT10.
laihuhng
post Jul 19 2017, 01:47 PM

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Still got 500MB / month? I can no longer subscribe to 500MB. The minimum is now 1G. Please confirm.
Oppa.OneXOX
post Jul 19 2017, 02:00 PM

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QUOTE(laihuhng @ Jul 19 2017, 01:47 PM)
Still got 500MB / month? I can no longer subscribe to 500MB. The minimum is now 1G. Please confirm.
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Hello there !

Yes, the 500MB/30days data plan is available for subscription (and still is). Please refer here : http://corporate.xox.com.my/plans/fat-mobile-internet/

Thank you.

Oppa.OneXOX
post Jul 19 2017, 02:10 PM

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QUOTE(kici meow @ Jul 19 2017, 12:06 PM)
that y i choose xox for the 2 year valid time...for my mum...and to buy the FAT data need to wait certain day onlyrite? not every day can buy..that wat hq told me...should be on thursdayevery week and only within 10days of  new sim activation(mnp)
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Hello there !

There is 3 categories of Season Pass:

1. Special Season Pass FAT for new subscribers : available only within 10 days of new number/mnp activation/registration.

2. Happy Hour Season Pass FAT : availability is usually every Thursdays but may also be offered on certain days as decided by XOX.

3. Daily Season Pass FAT : available for purchase anytime, please refer to http://onlinestore.xox.com.my/seasonpass/seasonpass.php


Today's (19/07/2017) Happy Hour is Season Pass FAT 5GB@RM30 available from 12:00pm until 11:59pm. To subscribe send SP HD5 to 22111 / 23388


Thank you.

laihuhng
post Jul 20 2017, 08:59 AM

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QUOTE(Oppa.OneXOX @ Jul 19 2017, 02:00 PM)
Hello there !

Yes, the 500MB/30days data plan is available for subscription (and still is). Please refer here : http://corporate.xox.com.my/plans/fat-mobile-internet/

Thank you.
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OK, thanks. I'll give it a try. notworthy.gif
shyuanshyuan
post Jul 20 2017, 06:28 PM

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Hi guys, does anyone know which ONEXOX branch in Ampang can do phone number ownership transfer?
adiwarna
post Jul 20 2017, 06:56 PM

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QUOTE(shyuanshyuan @ Jul 20 2017, 06:28 PM)
Hi guys, does anyone know which ONEXOX branch in Ampang can do phone number ownership transfer?
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if not mistaken got mini center @ ampang point
fat16
post Jul 21 2017, 09:23 AM

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anybody try onexox USSD *126# ?
fruitie
post Jul 21 2017, 12:17 PM

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There is an existing thread here: https://forum.lowyat.net/topic/4018918 Since this thread has lesser posts compared to the other one, I will close this then.

Thread closed and do not attempt to reopen this thread unless PM me with your justification. Thanks.

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