Just to share a story on what happened to my friend's sister who got scammed yesterday when she ordered a Note 5 from Lazada :

She ordered the Note 5 from Lazada and opted for COD to her office. Then next day she got an email stating that the item has shipped and will reach within 24 hours. The very next 24 hrs, the deliver guy (TA-Q-BIN) called her and mentioned that he wants to send the item. But unfortunately, she was out of the office and asked him to re-delivery tomorrow to her office. The guy insisted and said he will send to her house instead. She then agreed and the delivery guy (wearing normal T-Shirt) arrived around 6pm at her house and she took the phone without checking the content.

An A4 paper (TA-Q-BIN letter) was provided to her for signature upon receiving the phone. But before she signed the paper, she was curious as there were no vehicle (van, motor etc) nearby him. She then asked him where is the delivery van and he said its outside. She was lazy to ask any further question and just proceeded to sign the paper and provide the money to him (She had no problems purchasing items from Lazada previously, so she trusted them and just sign without checking. Big mistake! ).

Upon opening the package (which took some time because the package was packaged securely), this is what she got instead :



She called the delivery guy and obviously the lahanat didn't answer. She called TA-Q-BIN and lodged a report immediately. After awhile the assistant manager got back to her and informed her that the package is with them and all the document (A5 paper) for signature is also with them and they told her will investigate this issue. So now they are in the process of investigating and discussing with Lazada as well.

What I think had happened is, one of those irresponsible staff from Lazada/TA-Q-BIN has leaked the information of the order to one of their friend to plan the scam. The scammer got away with the money while the item is still with TA-Q-BIN.

She informed Lazada as well. Now Lazada investigating and deciding the next step to be taken. Hopefully everything goes well for my friend's sister.

Btw, if it's true that one of Lazada/TA-Q-BIN's staff is the one who leaked the order information (privacy breach), they (the company) can be sued right?

PS: Always check your item when receiving the item from Lazada or any online marketplace (especially the one who like to opt for COD).

inb4 /k is not ur blog, tl;dr.

Btw, if im not mistaken I saw one topic last time where they ordered iPhone 6S and they got iPhone 6S box with padlock. Same case I guess.

Is that a cream gel and minyak gamat? Lol that's really sucks

lmao minyak angin.

shelby_yong

meh . no official receipt and shitty wrapping also signed?

Thank you for the alert.

that is 11 street

dafuuuk

apasel these fuker no go work but always do this kind of shit buang maruah marehsian?

Normally Lazada official receipt inside the packaging. She only received the TA-Q-BIN receipt to sign and expected the official Lazada to receipt to be inside.

so smart scammer now

take advantage of people getting to confident

i bought something from lazada, shipped from china. Shipping time says 1 month but after 1 week reach already lol

wow, thanks for the heads up. all the while thought that COD was safe.

btw, i've visited the TA-Q-BIN kepong/ehsan branch (parcel stuck with them for 3 days and no contact was made by then for delivery, I had to call them to ask about status of my parcel).
its very understaffed and I can say that pos laju is at least 10 times more organized than them.

Lazada is a great online marketplace, I myself have bought numerous of item from them. But these dumb asses irresponsible staff are gonna spoil their name.

macam tipu je
maybe they do this to claim 2 phones from lazada

my note 5 been stolen by ninja va.. true story

thanks for the head up but check b4 pay, common sense

Only God knows the truth. Lol, waiting for the investigation to complete and will update here once done.

Seriously, why don't they just use Poslaju? I have use it for years, never have a problem. I don't mind paying a bit delivery charges, at least give customers the option.

Another lanciu service is SKYNET.

Bloody rude people, call also rude, then like dun wanna deliver ask you to come collect. Nvr mind, i bought a bicycle one time, so i go collect on Saturday....WTF...Those 2 rempits SLEEPING ON THE FRONT DESK WITH MOUTH OPENED AND SALIVA DRIPPING!!!!

This post has been edited by Matrix: Mar 24 2016, 04:25 PM