Last week I had booked Maxis Pre-Order of Huawei Mate 10 Pro for RM1, clause is that the user has to have the RM188 package and have a shareline of RM48. Currently I am out of contract and with 3 Shareline of RM48.

Their Sales team called to confirm that I can retain my existing primary number and has to register new shareline of RM48. (First of all, why can't they give without the clause of shareline since I am already with 3 shareline), so I said since the clause say so, I agree to register new shareline, however I will opt to cancel one of the existing shareline that I had, and requested the sales team to confirm this action will not void the clause and cause me any penalty but they cannot do so.

Why first of all having the telesales people who have lack of product knowledge, and how long do they need to verify this to revert to me back? It has been 48 hours and I have lost confident that they will call me back to proceed with the registration.

RM1 phone deal is just for new customers and not for loyal customer (has been with Maxis for past 17+ years). Time to find more reasonable Telco, no doubt all are bunch of Clown... find the one less funny one lor.