Okay so this is possible to be done, would like to know how long is your contract remaining? I'll call up 123 and request for this now.

Talk to Maxis CS Jayden (I think...), and he went to check probably with his superiors that this is possible in near future as there are discussion ongoing.

Anyways from what I understand iValue 1 --> MOP128, can't go down to MOP98

But even if I wanted to upgrade to MOP128, also cannot at the moment .

So you called Maxis and then requested to change from iValue 1 to MOP 98 while maintaining the contract? Sigh, I called earlier today and CS didn't allow this. I will call again tomorrow and try bugging them further... or maybe strike lottery hit the CS that offered you that ;-).

Sigh but I'm paying quite a bit for calls and SMS to non Maxis network... and right not even more non Maxis networks from my contacts ._.

Nevertheless, going to try calling up again

Might want to consider trying at different time hopefully different shift of CS and manager? So far have two forumers here which managed to go from iValue 1 to MOP 98 while still under contract.

Well, hopefully I could get a reference contact number which successfully did iValue 1 to MOP 98 while still under contract and negotiate for it again.

Okay, thanks for sharing this! Am going to call up Maxis now hehehe, time to wait again for someone to attend to me

I am in a very similar situation, mine is 21st Nov 2016 contract end... Going to push for this since I have reference case now hehe.

As usual, this time around is someone called Vijay and mentioned I need to pay the penalty before I can change. Then I used stevenlee's number as reference then he said will get someone to call me. So still waiting for the call.

They got back to me at 1:15 PM, this time was a lady (but didn't get her name). She confirmed if I wanted to change to MOP 128, then she said will waive the penalty but I have contract till November 2016 which was my contract anyways.

Well, this should be it. I don't know why all 3 CS I called earlier didn't allow me to move from iValue 1 RM100 to MOP RM128 . I'm upgrading anyways. Oh well, I actually liked the RM98 plan better but since got 8GB going to get extra SIM for my iPad then.

Actually correct... I used his case as reference they mentioned to me still got contract till November 2016.

If maintain 3GB for MOP128 I'm going to , I just upgraded from iValue 1 to MOP128 (and still have my original contract till Nov-2016.)

Well if you are "upgrading" then just request for them to waive the penalty fee. But as usual, if you get some "newbie" or hardcore CS they won't entertain you... just escalate it to someone who can make the decision.

At my home, my brother using Celcom is about 40Mbps download and upload where else my Maxis is only 20Mbps upload and download . Location is Melaka btw. But to be frank, some areas indoors Maxis still have 3G signal where else the Celcom went to E.

This post has been edited by celciuz: Apr 11 2016, 04:54 PM

Yeah... some member here reported going from iValue 1 RM100 to MOP 98... mine die die don't allow me and only can upgrade to RM128, this upgrade without penalty fee also after I pressure them and another CS called me back one. Since the guy who handled me can't make such decision and just follow the usual answer.

This post has been edited by celciuz: Apr 11 2016, 05:24 PM

I can't either instead I changed to MOP128... but infact MOP98 is just nice for me. sigh contract till November

Just to check... it will show connecting until someone attends right? So I just need to continue waiting?

Mission failed

However I told him to double confirm with his superiors, and get back to me. If this is no, I will raise a complain to SKMM .

Maybe I should have done this instead... able to show screenshot while the chat not able at all. Anyways I am still waiting for the call from CS Michael.

Sigh, why I always meet one which don't allow me to change to MOP98.

Sigh, received two calls from 123 but when I pick up no respond from the other end

Finally my third call received from 123 have voice on the other end and it was CS Michael. He mentioned that there was changes recently and iValue 1 is allowed to "downgrade" to MOP98. However for my case a little tricky since I upgraded to MOP128, so when I downgrade I need to pay the penalty but he went through the process to waive it for me.

While the third call came in, I was in live chat with Yamini who offered to help on this too. I guess iValue 1 --> MOP98 should be standard now?