Since March this year, Maxis was drawn into a public relations crisis when one of its user by the name of ‘Jackson5759' shared his discontent on the Lowyat Forum. The article alleged that Maxis treated disinterested customers better than loyal customers. The article then went viral on social media and incited anger among hundreds of users.

The incident began after one customer wrote a detailed post on a forum alleging that their friend was offered a far cheaper mobile plan by Maxis than they were, despite being a loyal customer for 10 years.

After trying to get the same deal, the poster, named jackson5759, decided to switch to a competitor, at which point Maxis allegedly allowed him to have the cheaper deal.

Moreover, further ire was drawn after jackson5759 revealed that Maxis has cheaper 4G price plans for Sabah and Sarawak in east Malaysia than the rest of the country.

Disatisfied Maxis customers have been venting on a forum at Lowyat.net, complaining about the telco offering a much cheaper plan in East Malaysia and only offering a similar plan to customers as an incentive not to port out.

"MOP128, can't go down to MOP98 "

and the people cannot go down with you Maxis

hi @maxis, can i make installment payment of RM 7 per month for 10 years to settled the bill, since I'd ported my number to celcom

plsplsplsplsplspls

Can see a lot people complain
But sometimes need to base on situation.
Like A is maxis user for 10 year, but monthly usage only <RM100,
B is maxis user for 6 years, but monthly usage >RM500

When comes to priority, of cos maxis will give more to B as he use more

Same goes to a company

Employee A worked for 6 years, his monthly sale only RM5000
Employee B worked for 3 years, but his monthly sale above RM20000

when comes to salary increment or promotion, of cos B will get promoted because he helps company earn more

Loyalty is not the main issue in order to get better benefit, but your performance will decide your incentive

Going back to P1... 

honestly, how many ppl will use more than 5gb mobile data every month kan? i barely go beyond 4gb with daily fb and sometimes youtube

Any idea how to port the supplementary line out from Maxis ?

I have 2 supp line under my wife Maxis account. I want the both account to be under my principal line and port out all together except my wife line.

guys, i dono if this is still in the same topic, but on 29th march i port out to celcom from surfmore 75 to first gold. i paid my outstanding values and all before porting out. then suddenly today got email from maxis bill for april. do i have to pay this or just ignore? 

Gotta to burn their CS line soon

you?

oh really. Then good news

On Sunday, was at Sunway Pyramid for shopping and Mother's day celebration. Walked past Maxis and just curious to find out what's happened, so just tried to ask Maxis staff if interested to plot-in to Maxis any promotion. He said MOP98. I asked any incentive to get customers other than the standard expensive 98 for 5GB ?

His response was "How many lines you got ???"

Bloody double triple standard Maxis. LCLY     

I told him if only "2 lines" he said then 98 + 48.

So, you see Maxis only bothered if you can give them more than RMxxx a month.

Greed first, customers last! Well done @Maxis MaxShit!     

98+48 = 146 / 2 = 73.00/persons -> Average each line can use 5GB;RM14.60/GB
128+48+48 = 224 / 3 = 74.66/persons -> Average each line can use 6.66GB;RM11.21/GB
158+48+48+48 = 302 / 4 = 75.50/persons -> Average each line can use 7.5GB;RM10.06/GB
188+48+48+48+48 = 380 / 5 = 76.00/persons -> Average each line can use 8GB;RM9.50/GB

If the principal line user doesn't want to subsidize his/her supplementary line then i suppose you can say it this way. In my case, my dad is on MOP128. My mom is using one supplementary line under his account while i'm using another. So two supplementary lines in total. Provided there is no other charge such as SMS sent to premium numbers or overseas calls/SMS, me and my mom will each transfer only RM50.88 to his bank account every month.

new war has just errupted..AGAIN 
dont they learn from the previous mistake???? no offence to these 4 states but why only them???

wah lao, DIGI come up with bigger data plan, 40GB for only RM110. WTFish!!