I'm damn bloody mad with Maxis!!!   

Think April it was that I went to maxis center in TTDI on my statement date to close my account. I remember very well that I had made it very clear to the counter girl that I wanted to transfer out of maxis and sign up with celcom. I asked her to check what was the total outstanding amount I had to pay and I then paid on the spot. I thought that was it.

You can imagine how pissed off i was when out of the blue about 2 months later one of their debt collectors sent me a letter telling me that I still had an outstanding balance and demanded that I paid up within 7 days, failing which they would take legal action against me!!!     

After many exchanges of email between me and maxis account manager(?), he finally agreed to give me a discount after half admitting that it was their girl's fault that all these misunderstanding happened. To get it off my mind, I had decided not to argue with them further but to pay the discounted amount.     

Just imagine, few minutes ago, someone from the same debt collector called me and told me that I still have an outstanding amount!!!  WTF!!!!! I really feel like strangling somebody!!!    

In my entire life, I had never dealt with a lousier company!!! They are really useless!!!

I had been a Maxis customer since their inception until few months ago and in fact I was contemplating of going back to Maxis cos I prefer their signal strength BUT AFTER WHAT JUST HAPPENED, I SWEAR, FOR THE REST OF MY LIFE, I'LL NEVER EVER WANT TO BE A MAXIS CUSTOMER AGAIN!!!!!!!!!

What about Maxis One Plan 78?! Remain same?

Requested mnp from maxis 4 times already, all rejected. No mnp sms sent to me how to reply?

Any ideas?

Hi Maxis,

do you have an unlimited data/quota SIM for sale ?

thanks

Last week I had booked Maxis Pre-Order of Huawei Mate 10 Pro for RM1, clause is that the user has to have the RM188 package and have a shareline of RM48. Currently I am out of contract and with 3 Shareline of RM48.

Their Sales team called to confirm that I can retain my existing primary number and has to register new shareline of RM48. (First of all, why can't they give without the clause of shareline since I am already with 3 shareline), so I said since the clause say so, I agree to register new shareline, however I will opt to cancel one of the existing shareline that I had, and requested the sales team to confirm this action will not void the clause and cause me any penalty but they cannot do so.

Why first of all having the telesales people who have lack of product knowledge, and how long do they need to verify this to revert to me back? It has been 48 hours and I have lost confident that they will call me back to proceed with the registration.

RM1 phone deal is just for new customers and not for loyal customer (has been with Maxis for past 17+ years). Time to find more reasonable Telco, no doubt all are bunch of Clown... find the one less funny one lor.

Hi Maxis,

I currently have a RM98 plan with a OneShare48 line. Currently I am not contracted.
May I know if I am entitled to the RM1 phone offer for OneShare line, or is it only for new subscribers?

Hi Maxis,

i got problem with weekend data
my primary line no prob using weekend data,
the problem is with my sub line, even there are 4G network already, its still not use weekend data during weekend, how to solved this?

Hi,

My maxis one plan expires today (10/01/18) and i am wondering if i can change my principal line to a supplementary line today as well, or do i need to wait until tomorrow? Thanks

I recently ported over from Digi to the Maxis One plan with a supplementary line. RM 128 + 48 for the supplementary line. After a couple of months I noticed that my bill reduced drastically, and on the bill I saw this "Mobile MNP MGM Rebate RM64" discount. Anyone know what it means? Because I ported over from another network?

Is the discount permanent or temporary?

Hi , last few days i made mnp to port in hotlink , but the seller told me server was down,is it true ? If true server up yet ?

please share more here.
why pm him? share here la.

got what secret discount again?

if i were to sign a new postpaid number under maxis, would it take 6 months for me to be able to sign a phone plan?