QUOTE(m300 @ Apr 11 2016, 10:03 AM)
Agree. And to make it (a lot) worse ....
- Then challenged Jackson's post saying it is "exaggerated" BUT with no specific details which part(s) was exaggerated and more importantly, this drew the attention of customers to ask what is NOT exaggerated.
- Then trying to justify the unjustifiable tactic to retain the porting-out customers (with "secret" package) and again challenge customers to make a judgement call to decide whether such a tactic is fair or not.
So no surprise lots of customers are Moving on ...... to other telcos.
Maxhit and the ceo think that those who got offer, and those who got counter offer .. got no friend and family .. and wont talk/share with each other ...
This is what makes them so fail ..
They feel sorry for the unfair plan yet denied the sercet offer ..
They wanna appology in video yet show in a LCLY way ..
They wanna give more data to retrain yet forget about the loyal ivalue and surfmore plan ..
And gunner here always ask those who still have contract to diam diam .. they dont understand the contract holder here just wanna ask for more data since maxhit giving to one plan user ..
Gunner here ask surfmore to stay loyal yet they dont understand that surfmore plan is so outdated .. and most of the surfmore user here already have no contract ..