QUOTE(goliath @ Apr 19 2016, 06:43 PM)
I'm using spotify premium. This was mentioned during the counter offer. How dare they changedMaxis, Maxis
Maxis, Maxis
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Apr 19 2016, 07:23 PM
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#21
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638 posts Joined: Feb 2009 |
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Apr 19 2016, 07:31 PM
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#22
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638 posts Joined: Feb 2009 |
QUOTE(dinozilla @ Apr 19 2016, 07:25 PM) u sure they told u so in the call?? It was recorded and it was mentioned clearly. Wait till I'm back in Malaysia"we are offering you MOP158 with RM90 rebate..." or you hearing "we are offering you 5GB data with Rm68 a month..." if you think u hear it right, fire to them then...ask them trace back the record... else...better save urself the hassle and enjoy your data+rebate |
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Apr 19 2016, 07:48 PM
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#23
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638 posts Joined: Feb 2009 |
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Apr 22 2016, 12:33 AM
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#24
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638 posts Joined: Feb 2009 |
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Apr 22 2016, 10:05 AM
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#25
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638 posts Joined: Feb 2009 |
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Apr 22 2016, 05:07 PM
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#26
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638 posts Joined: Feb 2009 |
QUOTE(paklee @ Apr 22 2016, 04:49 PM) just called cs. They said my plan is customize plan, so during the time they offered me, the only available plan that have 7gb data is MOP 188. But now, since they have new plan with 7gb data, they migrating my plan to respective plan that provide same data and same benefits. Then i told him, the benefits is not same because i cant get spotify premium and 15gb data allocation for spotify streaming if my plan change to MOP 98. He said, i will get all the thing that their marketing team offered me last time. And if i been charged 9.90 for spotify premium, they asked me to call them back and they will waived the charge accordingly. So even my plan has been change to MOP 98, i still get 7gb data + unlimited call + unlimited sms + spotify premium + 15gb data allocation for spotify streaming. Same like what they just offered me. If that is the case, I'm good. The only thing that make me want to stay during counter offer was spotify premium with 15gb free streaiming. I'll confirm again with another CS. If not will report to CFM or SKMM |
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Apr 22 2016, 05:21 PM
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#27
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638 posts Joined: Feb 2009 |
QUOTE(omega10 @ Apr 22 2016, 05:19 PM) I deactivated my Spor just now. I have written to Maxis Listen to re confirm if Spotify Premium is free and also the 15GB data for music streaming. Will update once I receive the reply. why deactivate? just wait before it renew to next cycle bill..mine ends at 15th May |
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Apr 22 2016, 06:59 PM
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#28
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638 posts Joined: Feb 2009 |
QUOTE(fbtan319 @ Apr 22 2016, 06:44 PM) I got the bill and screen shot of the apps. I was well prepared before maxis do their dirty tricks. I can happily accept their new offer this morning which i will have 9GB for MOP98 with RM10 rebate for 2yrs. The 9GB will stays as long as i keep the line. But i lost the spotify and in the matter of fact, i hardly use spotify. Because i know some people here need spotify, i insist on all benefits which were offered stayed. Called CS just now..all the rm68 and rm88 still entitle for free spotify premium and 15gb free spotify streaming. If u've been charged rm 9.99 pls contact CS back |
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Apr 22 2016, 07:44 PM
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#29
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638 posts Joined: Feb 2009 |
QUOTE(nkte5207 @ Apr 22 2016, 07:38 PM) Just called SC, the spotify will remain free for those getting special offer for MOP158 previosly and got downgrade to MOP 98. But to note, its till the end of Sept 2016... What I understand is the free allocated 15gb streaming will be gone this September. The premium account still remains. Correct me if I'm wrongMaxis Spotify How do I know if I’ve exceed 15GB of free music streaming with Spotify Premium? In actual fact, MaxisONE plan 128, MaxisONE plan 158 and MaxisONE plan 188 customers are enjoying UNLIMITED music streaming on Spotify Premium till 30 September 2016! Attached thumbnail(s) |
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Apr 22 2016, 09:32 PM
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#30
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638 posts Joined: Feb 2009 |
QUOTE(fadzly @ Apr 22 2016, 09:04 PM) Haha. Just complaint to mmc. They are downgrading the plan without telling the customer. Serve them right. But nak, 5gb is sufficient for me. The only thing that I want is the home fibre discount. See !! Different people have different reasons when they received the rm68 & rm88 offers. Not just because of the data, but the add on which come with MOP 158 & 188 |
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Apr 22 2016, 10:02 PM
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#31
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638 posts Joined: Feb 2009 |
QUOTE(Chrono-Trigger @ Apr 22 2016, 09:57 PM) I agree. If they know it is not worth it..why offer it in the first place? Just let them port outSeriously, pay RM68 but want buffet everything - want Fiber discount, want spotify premium, want unlimited calls, want 15Gig data, want unlimited SMS..... I think this type of customer is not worth retaining , in business point of view. |
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Apr 23 2016, 09:51 AM
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#32
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638 posts Joined: Feb 2009 |
QUOTE(omega10 @ Apr 23 2016, 09:39 AM) Maxis Listen just replied. My plan one 98 not entitled to Spotify Premium. I was down graded from plan 158 by them. This is why people are getting mad at maxis. Each CS give different answers. Yesterday few of us already confirm with CS tru phone. The rm68 and rm88 still can enjoy the benefits of mop158 & mop188 but without the data upgrade. Wait & see for the next cycle bill. |
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Apr 26 2016, 05:50 PM
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#33
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638 posts Joined: Feb 2009 |
Using Hotlink is much better than postpaid https://amanz.my/2016110545/ such maxis logic
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May 7 2016, 07:55 PM
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#34
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638 posts Joined: Feb 2009 |
finally..free spotify premium for MOP
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Nov 10 2016, 04:51 PM
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#35
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638 posts Joined: Feb 2009 |
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Nov 15 2016, 01:14 PM
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#36
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638 posts Joined: Feb 2009 |
Got it
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