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Maxis giving unfair treatment to customers, Bye Maxis
Maxis giving unfair treatment to customers, Bye Maxis
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Apr 9 2016, 10:21 AM
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#1
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All Stars
17,467 posts Joined: May 2008 From: Lazada |
late to party. parking to read more.
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Apr 9 2016, 10:50 AM
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#2
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All Stars
17,467 posts Joined: May 2008 From: Lazada |
Reposted. Original tered here: https://forum.lowyat.net/topic/3890167/all
QUOTE Since March this year, Maxis was drawn into a public relations crisis when one of its user by the name of ‘Jackson5759' shared his discontent on the Lowyat Forum. The article alleged that Maxis treated disinterested customers better than loyal customers. The article then went viral on social media and incited anger among hundreds of users. QUOTE The incident began after one customer wrote a detailed post on a forum alleging that their friend was offered a far cheaper mobile plan by Maxis than they were, despite being a loyal customer for 10 years. After trying to get the same deal, the poster, named jackson5759, decided to switch to a competitor, at which point Maxis allegedly allowed him to have the cheaper deal. Moreover, further ire was drawn after jackson5759 revealed that Maxis has cheaper 4G price plans for Sabah and Sarawak in east Malaysia than the rest of the country. QUOTE Disatisfied Maxis customers have been venting on a forum at Lowyat.net, complaining about the telco offering a much cheaper plan in East Malaysia and only offering a similar plan to customers as an incentive not to port out. SOS: Why did Maxis’ ‘tailoring campaign’ induce such a commotion? - Malaysiakini Maxis under fire over 'unfair' mobile price plans - PR Week Asia Maxis addresses accusations of 'unfair treatment' - Stuff MY |
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Apr 11 2016, 01:00 PM
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#3
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All Stars
17,467 posts Joined: May 2008 From: Lazada |
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Apr 11 2016, 03:39 PM
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#4
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All Stars
17,467 posts Joined: May 2008 From: Lazada |
QUOTE(zenix @ Apr 11 2016, 03:27 PM) which telco has the most GB vs price. Here you go:i dun mind if it is only strong signal within kl area. i dun travel other states much. Celcom: 5GB All Day + 5GB (1.25GB x 4 weeks [Sat & Sun only]) *** Unused 5GB can carry forward *** - RM80/months DiGi: 7GB All Day *** Unused 2GB can carry forward *** - RM78/months DiGi: 10GB All Day *** Unused 4GB can carry forward *** - RM98/months Umobile: 15GB All Day - RM70/months |
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Apr 11 2016, 04:09 PM
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#5
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All Stars
17,467 posts Joined: May 2008 From: Lazada |
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Apr 12 2016, 12:29 PM
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#6
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17,467 posts Joined: May 2008 From: Lazada |
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