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> Maxis giving unfair treatment to customers, Bye Maxis

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NightFelix
post Apr 9 2016, 10:21 AM

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late to party. parking to read more.
NightFelix
post Apr 9 2016, 10:50 AM

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Reposted. Original tered here: https://forum.lowyat.net/topic/3890167/all
QUOTE
Since March this year, Maxis was drawn into a public relations crisis when one of its user by the name of ‘Jackson5759' shared his discontent on the Lowyat Forum. The article alleged that Maxis treated disinterested customers better than loyal customers. The article then went viral on social media and incited anger among hundreds of users.
QUOTE
The incident began after one customer wrote a detailed post on a forum alleging that their friend was offered a far cheaper mobile plan by Maxis than they were, despite being a loyal customer for 10 years.

After trying to get the same deal, the poster, named jackson5759, decided to switch to a competitor, at which point Maxis allegedly allowed him to have the cheaper deal.

Moreover, further ire was drawn after jackson5759 revealed that Maxis has cheaper 4G price plans for Sabah and Sarawak in east Malaysia than the rest of the country.
QUOTE
Disatisfied Maxis customers have been venting on a forum at Lowyat.net, complaining about the telco offering a much cheaper plan in East Malaysia and only offering a similar plan to customers as an incentive not to port out.

SOS:
Why did Maxis’ ‘tailoring campaign’ induce such a commotion? - Malaysiakini
Maxis under fire over 'unfair' mobile price plans - PR Week Asia
Maxis addresses accusations of 'unfair treatment' - Stuff MY
NightFelix
post Apr 11 2016, 01:00 PM

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QUOTE(zenix @ Apr 11 2016, 12:42 PM)
first gold got what so special?  hmm.gif
*
5GB Data All-day + 5GB Data Weekend (1.25GB x 4 weeks) + 5GB max able to carry forward for unused data + 5GB CelcomWiFi (not gonna use this anyway)
Unlimited Calls + SMS
Unlimited Music (Spotify/AppleMusic etc)
NightFelix
post Apr 11 2016, 03:39 PM

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QUOTE(zenix @ Apr 11 2016, 03:27 PM)
which telco has the most GB vs price.
i dun mind if it is only strong signal within kl area.
i dun travel other states much.
*
Here you go:

Celcom: 5GB All Day + 5GB (1.25GB x 4 weeks [Sat & Sun only]) *** Unused 5GB can carry forward *** - RM80/months
DiGi: 7GB All Day *** Unused 2GB can carry forward *** - RM78/months
DiGi: 10GB All Day *** Unused 4GB can carry forward *** - RM98/months
Umobile: 15GB All Day - RM70/months
NightFelix
post Apr 11 2016, 04:09 PM

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QUOTE(DarkNite @ Apr 11 2016, 03:43 PM)
Umobile 15GB for 3 months only?
*
Nope. forever, but need sign up before june 31, iinm.
NightFelix
post Apr 12 2016, 12:29 PM

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QUOTE(vin_ann @ Apr 11 2016, 04:15 PM)
is it???  hmm.gif  hmm.gif

but my fren told me deal is like what DarkNite mentioned above!
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QUOTE(DarkNite @ Apr 11 2016, 04:22 PM)
It is 7 + 8. +8 till 30 June after that is 7GB.
*
Sorry, my fault. read wrong. whistling.gif

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