QUOTE(Joan Loo @ Apr 11 2017, 10:00 PM)
I called up PB CS few days ago regarding the 10% cash back for WM card.today they called back and said it is disqualified as I had gotten the previous 1million cash back promo.then I told her tat I only register and start using the card after the 1 million cash back ended in February.then she said maybe is this current 8x cash back that I had register thus the WM cash back will automatically forfeited. She said MAYBE.i am quite shock when she twist the statement.so I asked her to check back with superior and get back to me.i think they will not give me the 10% cash back anymore despite I didn't swipe with the same card
QUOTE(minthiam @ Apr 13 2017, 07:37 PM)
Seeing that you guys encounter so many problems getting the 10% cashback, i am haven't spent with this card yet this month...still contemplating on whether i should take the risk.
Exactly the same thing happened to me!!! But I got so many different stories until I gave up. 1. First story is that they didn't receive my SMS registration. I asked them to check and they said no registration at all.
I wrote back attaching screenshots of TWO registrations on January and March.
2. Then they said I was disqualified because of 5x / 8x.
I wrote back saying, how come I'm disqualified from Jan and Feb spending, when Swipe campaign only start in March?
3. Then they said I was disqualified because of 1m promo
I wrote in and said I didn't register my WMC for that, and I got my cashback purely from swipes on my VS
But they copy and paste some TNC and repeated themselves.
I was so fed up that I gave up.
Wasted RM240 cashback for Jan to March. Am never going to use this card except to let my friends go airport lounge with me. Super lousy WMC with no real benefits.
Apr 13 2017, 08:57 PM

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