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 Official TM UniFi High Speed Broadband Thread V24

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voncrane
post Mar 26 2016, 11:57 PM

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QUOTE(TheDeadlySins420 @ Mar 26 2016, 10:57 PM)
Hi peeps, will i get charge during the installation?
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TM waives installation fees..

QUOTE(rickk @ Mar 26 2016, 11:32 PM)
Hi, I received call from someone (not sure from TM or outsourcing) asked me to upgrade VIP 5 to 30mpbs plan WITHOUT any charges.

I was confirmed to upgrade.

However, after that only found out that 30mpbs plan will pull off free nationwide call and charge 20sen/min.

The telemarketer told me that they will only proceed my upgrade on Monday. So guys, do you think I still "sempat" to hold the upgrade on Monday?

Any idea which department should I refer to if call TM? DOes the TM careline 24hrs?
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I'm unsure but doubt the sales department are available on Sundays. However, you can call on Monday morning and ask for the upgrade to be canceled. Try negotiating with them, maybe get the free calls package monthly fees waived.

Edit: When you call 100, there's a part where the system asks if you are calling about an existing order.. Choose that.

This post has been edited by voncrane: Mar 27 2016, 12:00 AM
voncrane
post Mar 28 2016, 06:04 AM

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QUOTE(emy_xvidia @ Mar 28 2016, 03:49 AM)
For the price im paying TM now (RM249), give me at least 300Mbps and i shall rest my case with TIME and Maxis.
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No compromise.. If one does not require or they can't provide stable matching or more speeds, their plans should be priced accordingly.. Means lower!! Some of us have been paying for overpriced Internet for a very long time. Time to reap the benefits.
voncrane
post Mar 29 2016, 10:25 AM

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QUOTE(eehong @ Mar 29 2016, 10:04 AM)
I've just installed my 30mbps last week, it was a non-standard installation, due to my kitchen wall is tiles, contractor said can't drill, have to go through 3rd floor, over the roof, and all the way down to living hall again.
Initially they charge RM450, but I managed to bargain for RM400. Is it a reasonable price or did they overcharged? Can i log complaint to TM? hmm.gif
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Logging a complaint to TM is fruitless as you conducted a private transaction with the contractor. TM only covers standard installations.. You said it yourself that this was a non-standard installation.
voncrane
post Mar 29 2016, 10:50 AM

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QUOTE(yeelong @ Mar 29 2016, 10:47 AM)
TM UNIFI

Can confirm this is new ad or old?
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Old ad.. Current rates for months now..
voncrane
post Mar 29 2016, 12:47 PM

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QUOTE(eehong @ Mar 29 2016, 11:28 AM)
I've no idea about the market rate, so I'm seeking advice in this forum. their work is from ground floor, all the way up to 3rd floor, over the rooftop, then down into my living hall again. contractor said used about 100M of fiber, I'm also not sure rclxub.gif
so if u guys think it's reasonable, then I'm ok with it  biggrin.gif
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I'm unaware of the current rates, but at most, it'd be a few RM extra. If that makes them happier to do a bang on job.. All good. So depending on the size of your crib, they are nice folks and did a neat job? I'd be okay with the price. As its supposed to be a one time thing & should be done properly. So as they say "Willing buyer, Willing seller".. biggrin.gif
voncrane
post Mar 29 2016, 02:17 PM

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QUOTE(GamersFamilia @ Mar 29 2016, 01:52 PM)
if its true then good for me as im on unifi 10 , upgrade to 20 automatically would be lovely ... laugh.gif
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Err.. No.. Lifestyle was referring to those on Advance plans.. Unofficially, their upload speeds have already been raised as it should have in the first place.. In fact, speeds should be symmetrical.. 30 up, 30 down, etc.
voncrane
post Mar 29 2016, 06:54 PM

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Cartel Land! yawn.gif doh.gif
voncrane
post Mar 30 2016, 10:13 AM

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Everyone... Please make official complaints.. Spread the word, the more, the higher chances of getting true competitive rates.. In the meantime, also reach out to TIME, so they are more motivated to expand..
voncrane
post Mar 30 2016, 10:38 AM

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QUOTE(fruitie @ Mar 30 2016, 10:19 AM)
Well, what do you expect from a corrupted country like ours?
I'm staying in a landed property. I don't think TIME will ever come to this category of residence...
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Sadly, that's right. However, the future is unset & open to manipulation.. It's a business after all. It wouldn't hurt to indicate one's interest. Remember, if TM could get there... TIME can.
voncrane
post Mar 31 2016, 01:08 AM

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QUOTE(OptimusStar @ Mar 31 2016, 12:40 AM)
Guys, my previous 10 MB Bills was charged at 189.95 plus GST. When I upgrade to 30 MB, I was told its the same price. However, my montly bills now is 193.4.

Is this the normal rate for 30 MB after GST? 193.4
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Check your bill.. Could be prorated rates...
voncrane
post Apr 1 2016, 11:14 PM

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QUOTE(junclj @ Apr 1 2016, 11:09 PM)
Useless to subscribe a high speed broadband since not all online sources are providing full speed download.

[attachmentid=6297925]
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That's probably because you are unaware of the proper sources to download at full speed.. User error.. Logic 404..

Just cuz you can't use a tool doesn't mean others can't.
voncrane
post Apr 1 2016, 11:36 PM

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QUOTE(calvinlaw510 @ Apr 1 2016, 11:24 PM)
actually its depend on how u use...for my case i use 50mb now, at night my 2 nephews will watch youtube on the their ipads, my sister will streaming movie also, and i will downloading and streaming video also, sometime 50mb also not enough for me.
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True.. For some 1Mbps is enough.. Others, it's 100Mbps & even 1Gbps for some. But that's why there are pricing tiers. With fair pricing, one is able to subscribe to a suitable package as per demands and not by what some fella or fellas assumes, is sufficient.

QUOTE(soonwai @ Apr 1 2016, 11:27 PM)
LOL, in networking world, we call that a Layer 0 error or L0 for short. (wrt to the OSI Network Model)
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biggrin.gif
voncrane
post Apr 2 2016, 04:21 AM

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QUOTE(soonwai @ Apr 2 2016, 12:34 AM)
To each his own right? I'm on 30mbps even though I had the option for 50mbps because my wallet not enough sustained bandwidth every month.

Did you know Count Dracula pays only 45 Lei/MYR for 1000/200mbps with no quota? Beat that Time Fibre.
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To each his own... Yeah, latency between income & one's wallet plays an important role in choosing a suitable plan. sweat.gif

RM45 for 1Gbps?? I love nice things that come at great rates, but it's hard for even the most avid dreamer to see Malaysia having such rates anytime soon.. Maybe not even after a decade.. Here's to hoping I'm wrong on that.. biggrin.gif
voncrane
post Apr 2 2016, 04:21 PM

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QUOTE(steventan85 @ Apr 2 2016, 02:26 PM)
My house very small only .1200sf. Performed speed test at various locations in my house . lowest speed test 20mbps . most of my rooms can get 30mbps at least .

Speed test right in front router around 36mbps .

My Asus rt-n12 no diff also
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Better than previous stock router..

QUOTE(iXora.ix @ Apr 2 2016, 04:19 PM)
the 100mbps RM299 include gst or not hmm.gif
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Nope... Price displayed is exclusive of GST.
voncrane
post Apr 3 2016, 02:35 AM

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QUOTE(gooni3 @ Apr 2 2016, 11:33 PM)
Hey guys just got a new smart TV.. Was wondering if I can turn the 4th port for the Asus router into regular Ethernet ? Because currently I think the 4th port by default is iptv..

Even after I changed router it still doesn't have Internet .. I already have 3 computers using Ethernet and the last one to connect to tv but it doesn't give Internet for the 4th port ..

My question is how do I switch the 4th port into Internet and not iptv.. Thanks
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Try setting up the Asus router profile as Unifi-biz instead of Home... I vaguely remember reading that it'll free up the port.
voncrane
post Apr 3 2016, 04:17 PM

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QUOTE(123jcb @ Apr 2 2016, 11:59 PM)
Time will rebate rm500 to who switch from unifi/maxis, is it real?

if its real, i think i will switch to Time...
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Yes.. See below as well.

QUOTE(blacktubi @ Apr 3 2016, 11:28 AM)
Wow, I am now aware of that. sad.gif

Thanks for the heads up.
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In addition to the above, I was made to understand that the installation address has to be the same. Current Unifi address same as the TIME new installation.

QUOTE(xhakox @ Apr 3 2016, 11:38 AM)
How long does it usually take to relocate my unifi from an old house to a new one?
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Depends on the appointment date... Mine was done within a few days.

QUOTE(Jason Tan1996 @ Apr 3 2016, 12:58 PM)
Something was wrong here. Lets exclude GST and promo price :
Back then, VIP5=RM149, VIP10=RM199, VIP20=RM249.
Now, ADV30=RM199, ADV50=RM249, ADVP100=RM299.

Now I was wondering it supposed to go like this, ADV30, ADV60 and then ADV(PRO?)120.
Isn't sequence supposed to be RM50 difference each time your speed is doubled? confused.gif  doh.gif

Was thinking of cancelling but still will reconsider because RM299(early bird discount) or RM329(original) doesn't feel like 100Mbps but 120Mbps.
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hmm.gif hmm.gif You r onto something there.. But then, signed T & C always applies...

QUOTE(123jcb @ Apr 3 2016, 02:39 PM)
wow...i forgot about the hypptv pack, how much is penalty for HyppTV pack?
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Current standalone price X remaining months in the 12 months contract.. Price per month:
Varnam: RM30.
Aneka: RM30.
Ruby: RM40.
Sports: RM50.
Jumbo: RM60.

Do the maths... smile.gif
voncrane
post Apr 3 2016, 07:08 PM

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QUOTE(cheekeez @ Apr 3 2016, 05:24 PM)
People, is the new 100Mbps pro plan got any special promotion apart from the promo price RM299? Also, is the promo price for the life of subscription or will be reverted back to original price once contract ends?

I'm on 50Mbps with old Hypptv Mega Pack and free calls. Called up TM, asking what happened if I want to upgrade to 100Mbps, the cs said I can keep using Mega Pack but NOT the free calls. If I still want the free calls, need add RM20 for the call plan. Total monthly for me Unifi Pro 100Mbps + Mega Pack = RM319 before GST. (which is about RM30 more than what I currently paid for Unifi 50Mbps)

Anyone got better deal?
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System's rigged... Then they lock you in for another 2 years..

QUOTE(Hornet @ Apr 3 2016, 07:02 PM)
Did TM increase the price for 30Mbps package?

Seems like it's now RM210 min. I remember last time it was below RM 200, or maybe I'm wrong hmm.gif
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Yup.. They've forced in the RM20 voice plan..

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