Eng Tat,
I did ask the same question, the person in charge said need to register and attend. BTW, I am from JB too. How your JB UBER earning? Mine giving me MYR9 - 10+ per hour. This is after deduct the total petrol used. My UBER comm is 25%.


KL Folk,
How much the earn per hours after deduct the petrol ?

Plan to do fulltime for fun. One can't do UBER full time seriously (to feed family). Well, at least not in JB. I have done just 16 trips only, average 4.44 stars. Since I got 13 x 5 stars, 3 riders give me a total of 6 stars!!! We need to educate Johor folk what is 5 stars mean.

Mine in JB, I completed 20 trips - average MYR 9.9 per trip. If excl one ride surge 2x, from the Indonesian visitor, average is MYR8.8 only. Most of my trips are below MYR10.

I received the summary state that

The top JB driver is 4.7 only.

The top driver is 19/hr vs 18/hr mine. This is FARE/hour which include UBER (25%) commission. Damn misleading.

My iPhone 6 plus doesn't have this issue. But has other issue on the accepting the request.

Encounter once that the rider doesn't have to paid the round up. Ending, I received a ONE star rating.

This post has been edited by kbchong: Jun 6 2016, 01:37 PM

Yes, going. Those above 50, need to go for some simply medical check up.

Hai,
Mind share w me your Total Time Online or Total Time Spend on driving for this?

This post has been edited by kbchong: Jun 7 2016, 06:19 PM

IMO. just don't bother of this surge. Unless the rider is in a rush, or else they will wait until the surge drop.


How many of you benefit from the so-called Uber Peak Hour Guarantees ? What is the range you ever get? Did they added this "Minimum of 1 trips per hour (weekly average)" recently or is there since months ago?

Anybody know if we can see the week to date - rating and acceptance rate?

UBER will rebate this RM25 if you manage to hit 25 trips by next Sunday (after you complete the registration)

Well, agree that earning is subjective.

During the briefing in JB, the guy claim that if work fulltime can earn RM 1k a week. This is excluded cost.

Those PHG nos are there after some statistic study. They don't pluck from the air. Mind share the link of KL PHG.

Don't know why can't open your link.

Below is next week - Puasa Period.

This post has been edited by kbchong: Jun 10 2016, 02:00 AM


Attached thumbnail(s)

This is Johore Baru. A quick comparison on the MYR rate, KL folk should be earn about 2X JB. In JB, a lot of short trip and mostly got to travel 4 - 10 km for pick up. For today (Friday), I got 14 out 22 trips are less that MYR10 fare.



https://newsroom.uber.com/malaysia/uber-jb-...es-for-ramadan/

This post has been edited by kbchong: Jun 11 2016, 01:45 AM

Yes, to be the points

5 trips - below MYR5 (Fare. Still hasn't deduct 25% comm)
9 trips - MYR 5 - 10
8 trips - more MYR 10

Usually, those below RM 5, are school boy. The low fare seem to be happening everyday in JB. All these (<RM5) my travelling to pick them is longer. The above pattern seem to be common in JB. Do you have a lot these (below RM5 or RM 10) in KL. These happen NOT during the raining day.

How is this ? Good ?
Total 22 trips
Hours on Line 12.71 hours (exclude another 40 minutes to reach home)
Total earning RM 185

This post has been edited by kbchong: Jun 11 2016, 09:25 PM

Bro,
No hard feeling. Complete 25 trips before the next Sunday.

Look like UBER tighten the condition (in KL) so that it is difficult to quality for the PHG. For example, the calculation of TPH is by block - At least 1.25 TPH during the "Monday – Friday: 6am – 10am" etc.


https://www.facebook.com/photo.php?fbid=101...&type=3&theater

Agree w her "Uber is pushing to get all partners in Malaysia to blackout soon to teach them a lesson !!"

This post has been edited by kbchong: Jun 16 2016, 01:48 AM

Rate him 1 or 2 stars with remark - car/ driver dirty. I strongly believe these will be suspended sooner or later.

Get the driver to call the UBER hotline. I think UBER will make a arrangement.

This post has been edited by kbchong: Jun 16 2016, 10:23 PM

This Guy Had The Worst Day Of His Life When His Uber Driver Left Him Alone On A Highway

Here is the link... <a href='http://<referral link removed>/my/news/i-had-the-worst-experience-taking-uber' target='_blank'>http://<referral link removed>/my/news/i-had-the-worst-ex...nce-taking-uber</a>

A short write up has published in the 14 June THE SUN


This Guy Had The Worst Day Of His Life When His Uber Driver Left Him Alone On A Highway
Published by Nandini Balakrishnan — 10 Jun 2016, 07:14 PM — Updated 3 days ago
"I have never felt more vulnerable in my life."

Share on Facebook Twitter Email
#news #Uber #Senai-Desaru Highway #johorbahru #unfortunate
Cover image via Facebook/Lc Loh
Uber reaches out to rider who was left stranded by the Senai highway
1deeImage via Malaysia Travel News
Responding to the incident, Uber got in touch with Loh on Friday evening for clarifications about the unfortunate incident.

Speaking to SAYS, Loh said that the online transportation company will be refunding him with RM100 worth Uber credit. The driver in question has been suspended pending further investigation.

"In the rare instances when riders or drivers have issues with their Uber experience, our dedicated support team works around the clock to connect with both parties and find solutions."

"When we learned of Lc Loh's experience, we reached out to him to explain our policy and refund his fare, and are investigating the driver in question, who has been temporarily suspended from the platform until further notice," explained Uber representatives.
<referral link removed>

10 JUNE: Since Uber was first launched in Malaysia back in 2013, locals have been singing praises about its impeccable service and system
As the service is generally doing pretty great locally, most social media posts about Uber and its drivers have been positive, until we came across this guy's disturbing encounter a couple of days ago
E25aImage via Reload Food
A facebook user named LC Loh posted a status detailing his experience with his Uber driver in Johor and it was anything but pleasant.
Confident with the service, Loh had requested for a driver on Wednesday evening, for a trip from AEON Tebrau City to the Senai International Airport.
A00bImage via Facebook/Lc Loh
"I was scheduled to fly out of Johor, back into KL, at 7pm. I was in Johor for work," explained Loh.

He had apparently called the driver at 5pm and had asked the driver to pick him up from the entrance he was waiting at.

The status was posted yesterday evening on 9 June and it has been shared for 109 times.
<referral link removed>

While waiting, he received a call from the driver and found out that he was waiting at a different entrance from the one Loh had mentioned earlier
6007Image via Garmin
AEON Tebrau City
"He was at the wrong entrance. Instead of point A, he was at point B, which was all the way at the other end."

Assuring himself that the driver might have just misheard the name of the entrance, Loh took a brisk walk over to where the driver was waiting at.

"Thankfully AEON Tebrau was not enormously big. I was thinking, 'That's OK. He probably got confused when we spoke'," added Loh.
<referral link removed>

When he got there, Loh realised that the driver's car was in less than satisfactory condition.
"You know how some cars are clean, tidy and pleasant - The type that makes you feel comfortable when you step in...This was quite the opposite."
One of the main reasons why most people opt for Uber is due to how its drivers' cars comply to a certain standard of cleanliness and comfortability to ensure the the riders have a decent ride.

Dismissing his thoughts, Loh reminded himself that he needed to rush to the airport to catch his plane at 7pm and the trip would be a short one as the airport is only about 30 minutes away.
<referral link removed>

Upon entering the car, Loh had asked the driver to use the navigation app Waze's directions to the airport. The driver refused to and insisted on using Google Maps instead.
7e3dImage via POSKOD.MY
Image for illustration purposes only
Assuming that the driver was more familiar with Google Maps, Loh sat patiently while the driver started the trip.

"The drive was fast. I took a peep and saw that he was going at about 120 to 130km/h. I was secretly quite happy about that, because it means that I would reach the airport sooner!" read the post by Loh.
<referral link removed>

Looking at the brighter side, Loh was happily contemplating grabbing a snack and taking a mini rest before boarding. That was when pretty much everything went downhill.
"At some point during the drive, he started searching through his belongings and checking his phone. Before I realised, he took a wrong turn and we lost our way."

Making matters worse, the driver's cell phone ran out of battery and died. Loh explained how the driver had two different phones, but only one was equipped with the Google Maps app and that happened to be the one that ran out of battery.
<referral link removed>

"I didn't know where I was and coincidentally, the UBER driver didn't know either."
Relying on his "keen sense of observation", Loh managed to get them back on to the highway thanks to the road signs.
1ba8Image via Muhamadyusri
Image for illustration purposes only
It wasn't 6pm yet and Loh was pretty certain they would get to the airport a little after the clock strikes six.
<referral link removed>

He was feeling better and calmed himself down with thoughts of how he'll be home and in bed latest by 10pm.
That's exactly when the driver told Loh that his car was running out of fuel.
"I got a little worried. I asked him in return if we will be able to make it to the airport safely."

The driver confidently answered that they will make it to the airport and that "everything will be fine."
<referral link removed>

"I trusted him... unfortunately, the UBER driver was wrong," wrote Loh, adding that the car came to a halt, out of the blue, in the middle of the Senai-Desaru Expressway.
The driver was panicking and appeared confused and unsure about how to proceed. Realising that, Loh told the driver to call the helpline for assistance but he apparently wasn't able to communicate the message to the operator.

"After speaking to the operator I found out that he called the wrong helpline. He dialed the helpline number for PLUS Highway instead of Senai-Desaru Expressway."

"I searched with my phone and found the right number. I called, then explained to them our situation and gave them our location," narrated Loh.
<referral link removed>

The highway patrol arrived sometime later with the fuel and to Loh's surprise, the driver didn't have the money to pay for it
In a note of desperation, Loh handed the patrol officer RM10 for the fuel.

"The UBER driver was quiet. I was half expecting a 'Thank you' or 'Hey! I'll pay you back when we get to the airport', but nothing. He didn't say anything," wrote Loh.
<referral link removed>

Frustrated with the evening's less than pleasant events, Loh called a friend to pick him up from where he was at.
It was past 6:30pm and Loh knew that he'll miss his 7pm flight anyway.
98d1Image via Business Insider
Image for illustration purposes only
"I called my friend's sister who was staying in Johor for help. She was shocked and told me that she would come and pick me up. I was glad that I know someone staying in Johor."

He then went on to inform the driver that he wasn't going to continue the ride and asked him to cancel the trip.
<referral link removed>

All the driver said was, "Ok" and got into his car and drove away.
Loh was all alone in the middle of the highway with nothing but his backpack and it was almost nightfall.
"After all that he put me through, he could have at least offered to wait with me until my friend's sister came to pick me up," said Loh.
<referral link removed>

"Because of this Uber driver, I was late, I had to pay for his petrol and I missed my flight. But no. He did not wait. He just left."
"I have never felt more vulnerable in my life. I felt abandoned, with literally no where to go."
Thanking his lucky stars that his phone was still working, he called his friend's sister and she told him that she was half an hour away.

When she arrived, he rushed into her car and finally felt like he was safe again.

"When I got into her car. I felt saved. I was finally safe," said Loh.
<referral link removed>

Just as he felt the sense of relief wash over him, he got a notification saying that he has been charged for the entire ride by the Uber driver
"The Uber driver who got us lost, drove on an empty tank, couldn't pay for his own petrol and left me alone on the highway, charged me for a trip that he did not even complete. I was lost for words."

The friend was kind enough to take him out for dinner, console him and drop him back at the airport afterwards.

He booked another flight at 9pm and it ended up being delayed till 10:15pm. Loh wrote how he only got home around midnight and that he had an early flight to catch the next morning at 7am to Kota Kinabalu.
<referral link removed>

Moving forward, while speaking to SAYS, Loh revealed that he has already sent complaint letters to a couple of Uber support emails but has not gotten any replies so far
3875Image via Liputan
Image for illustration purposes only
"I have written to support@uber.com and supportkl@uber.com, even left comments on UBER apps but no one replied. Tried to look for a contact number as well but I don't think UBER ever make it public."

His post on his unfortunate experience, was accompanied by a reminder to fellow Uber users on how it only takes a single bad situation to ruin the entire experience of using the service.

Loh also highlighted the three things he's seeking from Uber following the incident:

- A refund for the trip.
- The RM10 that he gave on behalf of the driver for the fuel charge.
- Compensation for his flight back to Kuala Lumpur that he has missed that evening.
<referral link removed>

Loh also went on to leave a few gentle reminders to Uber drivers on using Waze, ensuring that their cars are fueled up and carrying a car charger
Loh's post read:

"To a small percentage of UBER drivers out there, though not as relevant to my trip yesterday (because his phone would have ran out of battery anyway), please be more open to the idea of using Waze (it's really quite reliable), even if you are very familiar with the area.

"It doesn't hurt to check. One additional function that Waze has is that it focuses on a social network where drivers can share information about accidents, police officers, road closures, and more. Who knows, there might be an unexpected traffic jam somewhere. You might save more time with Waze."

"Also, please make sure your tank is at least half-filled, have an in-car charger for your phone and at least have some cash on you," said Loh.
<referral link removed>

"Through it all, I am thankful that I was safe. I am thankful that I have friends in Johor that helped me and finally, I am thankful for the good weather yesterday."
7c48Image via Facebook/Lc Loh
Loh's sunset shot that was taken while he was waiting for his friend's sister to pick him up
Uber is available in five major Malaysian cities including Kuala Lumpur, Penang, Johor Bahru, Ipoh and Kota Kinabalu
The app's user friendly interface became a major rival to local taxi services that have seen better days. Complaints have been pouring in about Malaysian taxi drivers that have been accused of overcharging, ill behaviour and a lack of interest in the passenger's safety and comfort.

Uber's launch in Malaysia was well-received by the locals, with many commending the transportation service for it's friendly drivers, fare rates that come with frequent promotions and well maintained cars.

This post has been edited by kbchong: Jun 16 2016, 11:59 PM

That why we have gangster-ism in malaysia. From the top down. Does this mean if it is accident case, then can use force? This show the appointment is by "you help me, I help you" basis.

We are at the mercy of the rider.
Like in the case of cash collection (which I don't like), the UBER presenter state cash collection is round up to the RM. The rider be informed and agree to this. However, base on my experience, I will get low rating. Therefore, nowadays, I prepare coins. Just because of a few sen, getting low rating is demoralizing.