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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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kbchong
post Aug 29 2016, 02:19 PM

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QUOTE(Error404 @ Aug 29 2016, 03:10 PM)
I doubt people will give rating based on car you drive...
Unless they expect S-Class on UberX to give 5 stars
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But those driving Myvi (like me) will get lower rating.
kbchong
post Aug 29 2016, 05:21 PM

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QUOTE(guanteik @ Aug 29 2016, 04:31 PM)
How low is low?
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Below 4.6 which unable to meet the incentive requirement. I have to spend time to explain to JB rider on what 5 stars standard mean.

Now, 100% time on GrabCar. The requirement is 4.2 stars. I just talk whatever come to my or rider's mind. Most of the JB Ubers' driver already move to GarbCar. Those new and don't know how to cost remain in Uber. Base on my observantion, lack of Uber driver in JB. Unless Uber increase their JB's fare which I doubt so, they will be losing driver to GrabCar in JB.
kbchong
post Aug 29 2016, 10:42 PM

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QUOTE(jacky91 @ Aug 29 2016, 06:45 PM)
How is the customer base in JB? smile.gif

mostly local or foreigners?
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Weekend will be a lot foreigners (>50%) as Singaporean coming over. Weekday will be local.

Look like they have upper the incentive in JB. Note that the Referral bonus reduce to 30 trips instead of 50 trips.


INCENTIVE 3: REFERRAL BONUS
Invite a friend to be an Uber Partner and earn a bonus!
When your friend completes 30 trips, you get RM200 (Most casual drivers complete 30 trips within 1 week!)


https://newsroom.uber.com/malaysia/uber-jb-incentives/


Dear Uber Officer,
You need to understand what the driver want. Please don't call us partner when you didn't mean it.


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kbchong
post Aug 30 2016, 08:13 AM

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QUOTE(Error404 @ Aug 30 2016, 01:29 AM)
Last week 31++ hrs inclusive daily on the way to work & going home (destination trip) but not picking up anyone.
Trying luck see anyone help to pay tolls or not...
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Going to work also pick up? No easy to be able to pick up and earn the incentive. Cause you will have to reject those is out of your way and drop your acceptable rate to below requirement.
kbchong
post Sep 3 2016, 12:22 PM

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QUOTE(2feidei @ Sep 2 2016, 11:45 PM)
Guys.....what is your experience and frequency that rider did not pay full fare, especially those with sens??

On average, I got 2-5 riders who did that daily, and I lost out about RM3-5.

Usually, I tried to explain to rider that either pay me exact fare, or I will return the change to the nearest RM, after roundup, if I do not have sen with me. But, these riders usually behave in very uncivilsed manners, theathen you, slam the car door loud and ran off....

Been trying to write to Uber on this....their reply is "Uber cannot take responsibility for cash trips and the associated fares. As mentioned during onboarding sessions or cash online training, when accepting a trip, you’ll need to note whether it’s a cash trip and ensure you collect your fare at the end." i.e. no compensation at the end

I am getting more and more pissed off with UberMY behaviour of "washing off their hand" for the problem they created by introducing cash fare! When I propose why don't allowed driver to choose only accept card ride option, told cannot. But, then, with this cash ride, it add in additional cost to driver to subsidized already cheaper than taxi ride.  mad.gif  mad.gif  mad.gif
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Uber just refuse to help their so-called partner. They can easily write a program and round it up. If feedback to Uber doesn't improve, we need to take action to help ourselves.
kbchong
post Sep 6 2016, 01:33 AM

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QUOTE(guanteik @ Sep 5 2016, 12:11 PM)
This is odd - how does Uber knows you work for Grab too?
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Just trying their luck. I am not surprise if more than 80% of the Uber driver also driving for GrabCar in KL.

In JB, I believe more than 80% of the GradCar driver are formerly driving Uber.

kbchong
post Sep 7 2016, 07:52 PM

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QUOTE(guanteik @ Sep 7 2016, 02:01 PM)
Big news - I am really curious! Please share as soon as you get it.
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Big News - May be UBER going to revise the fare to big fare. rclxms.gif rclxms.gif
kbchong
post Sep 9 2016, 12:58 PM

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QUOTE(guanteik @ Sep 9 2016, 10:53 AM)
I am not working for Uber but I think the reply you get is "If you're not happy then don't drive for Uber"
Anyway, it's our own willingness to accept that 25%. If you drive Black, they also expected you to provide water, chargers, gums etc which I find it funny
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The driver dare to eat or drink? If I were the rider, I won't.
kbchong
post Sep 9 2016, 01:02 PM

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QUOTE(Imleonardlim @ Sep 9 2016, 12:28 PM)
Bro, I am just trying to defense Uber driver benefits. It is our hard earn money.

By the way, don't compromise bully by big boys. Every one should stand firm on their rights. Don't used to be Malaysian. Even part of Malaysian is going to bersih rally too.

u might be felt i am naive to change the world. But it is my belief too. Don,t splash cold water to me.
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YES. We, the driver must united. Let's see what happen when the legalization completed.
kbchong
post Sep 9 2016, 01:03 PM

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QUOTE(guanteik @ Sep 9 2016, 10:53 AM)
I am not working for Uber but I think the reply you get is "If you're not happy then don't drive for Uber"
Anyway, it's our own willingness to accept that 25%. If you drive Black, they also expected you to provide water, chargers, gums etc which I find it funny
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Just driver GrabCar lo.
kbchong
post Sep 11 2016, 12:31 AM

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QUOTE(UberMY @ Sep 10 2016, 03:54 PM)
You'd get more trip requests, as well as higher demand directly correlates with higher fares and higher partner earnings.
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This is equal to when the wife earning more mean family income higher which correlates to husband has more money to spend on himself.

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kbchong
post Sep 12 2016, 12:50 AM

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QUOTE(2feidei @ Sep 11 2016, 05:34 PM)
As for PHG, it all worthless, not really incentive per say....it just guarantee you certain amount of fare with so much term and condition, which actually, does not mean anything....so, do not so fret up with that chasing for it....it don't really worth it...

Here is the reason

Rule #1 - 50% of the ride must be based in CSA
Lucky u if your base location is in CSA, else, you need to be there 50% of time.
But, then, even if your base is in CSA, you will never able to predict the rider destination
If the destination is in same CSA, ie nearby, then, most probably your fare will be lowered than the guaranteed amount, you will be paid for that
If destination outside the area, then, you need to remember to ensure 50% of your start trip at CSA, i.e. drive to CSA area, even with empty car, which mean either you off the apps (no more PHG already, as your hour online will be lesser) or you do not accept any request coming in (affecting your acceptance rate, which mean may resulted you not qualify for PHG)

Rule#2
Ride request acceptance above x% - refer rule #1 issue

Rule #3
Min 1 TPH or 1.25TPH
Well, if you notice, those CSA area usually are those area heavily congested, and to if you really unlucky stuck in jam, the meeting the TPH requirement is gone case
Of course, there are some "blind spot" in CSA that chances you won't get ping, which you hope can sit there and got PHG. But, then, you got to conscious ensure you must have min 1 or 1.25 trip every 1 hour. Which will then added to your stress level

Rule # 4
Tier 1 and Tier 2
To hit Tier 1, you need to have min gross fare of RM500 to qualify. So, it mean, on average, you need to drive for 2-3 days first, full time, to secure that. Part timer? You can forget about it.

So, guys, stop chasing the PHG, it is not incentives, it just a guaranteed amount you will received, only if you meet their strict term and condition. Worth it or not, up to you to decide. For me, I do not think so....I just enjoy the drive, to hell with the PHG, to hell with the whatsover driver rating.....

Uber is not only company, there is Grab also
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So true.....

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kbchong
post Sep 18 2016, 01:57 AM

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QUOTE(Beta Tegus @ Sep 17 2016, 09:05 PM)
Yeah, I want drivers like you. Simple, straightforward.

I know there are some customers who want their drivers to be super friendly, WTF.
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If you don't feel like talking, just don't answer. Simple. Just be yourself. Not everybody like you, don't like to chit chat.

For example, my daughter. She told me if the driver doesn't talk, she will rate him 4 stars or below. bangwall.gif
kbchong
post Sep 22 2016, 01:15 AM

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QUOTE(Error404 @ Sep 21 2016, 10:46 PM)
Your calculation is correct unless he is buying the car for uber black purpose only.
How about the car lying there doing nothing but still need to pay installment? Maybe the CC is family owned & as spare car? The fare which he earned is extra income.
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Error404,
Not just that.

Got to be nothing better to do. (Unemployed. Even this, I drive when I feel like.)
Don't mind the car age fast. (My 3 years old Myvi aged additional 5 years in my 4 months driving due to 'rough' handling by the rider.)
Enjoy driving.


BTW, what is your car fuel consumption rate (mileage) ?

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