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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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jasontantenghuat
post Nov 23 2016, 01:23 PM

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QUOTE(destiny6 @ Nov 23 2016, 12:48 PM)
i'm kinda scared picking up ma pren liao...
if i'm not mistaken Uber is not responsible of cash transaction... 2feidei enlighten me on this pls....
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In the rider app got say prepare exact change or something like that.
jasontantenghuat
post Dec 2 2016, 10:03 AM

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QUOTE(guanteik @ Dec 2 2016, 09:08 AM)
How is deduction of RM20 even possible to begin with?
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Maybe the next credit card trips, they deduct from there?
jasontantenghuat
post Dec 3 2016, 08:50 AM

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QUOTE(michlove @ Dec 2 2016, 09:45 PM)
actually i'm quite ok with the collect cash after ride thingy...I get more tips like that tongue.gif
I usually drive on weekends and after work..if the fare around rm7 or rm8++, the riders will usually ask me to keep the change ^^

Got one time i sent a Jap guy to the airport, it was raining and so damn jam and his flight was at 7.30pm. Waze estimated 7pm to arrive! Fare was rm90 and he gave me rm150...keep the change he said tongue.gif

maybe this is the perks of being a lady uber driver?

oh one more thing i wanna rant here...sometimes when we drive cannot whatsapp right. so one time i didnt reply my bf and he got so worried...when i called him back, i kena scolded kao kao....so i'm currently banned from driving uber sad.gif
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laugh.gif laugh.gif laugh.gif laugh.gif laugh.gif
jasontantenghuat
post Jan 3 2017, 01:10 PM

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QUOTE(juicyliana @ Jan 3 2017, 10:58 AM)
she came out from her gate, crossing the road towards my car. so i thought she is going to get into my car and i started trip when i saw her approaching my car. than instead of opening the car door, she knocked at my window to tell me that she is not going ahead with the trip.
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Only start trip when they are in the car.

I normally ask if I can begin trip.

But funny thing is she should cancel way before that if she already knows she's not going.
jasontantenghuat
post Jan 3 2017, 05:22 PM

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QUOTE(juicyliana @ Jan 3 2017, 02:52 PM)
yes, that's why i wasn't too pleased with her.... she took the drivers likely and she thought a simple apology will do.
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Possible that she doesn't know how to cancel. Experienced this before but luckily it was 1 minute away. And the person who requested was an old man using Uber for the first time. And he paid me.
jasontantenghuat
post Jan 4 2017, 08:01 AM

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QUOTE(forumer21 @ Jan 4 2017, 12:01 AM)
1) Why driver complain rider at wrong location?

The location of rider shld be auto detect by app right?
If wifi off also out by few meter only right?

I understand if destination is wrong bcos rider key in wrong address
or simply press without checking the map.

2) Can driver contact rider before accept trip?
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1. If you're in KL sometimes the GPS location will lari due to the buildings. That's why smarter riders will key in the pick up location.

2. Gray area. To confirm pick up location it's fine.
jasontantenghuat
post Jan 4 2017, 04:42 PM

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QUOTE(AskarPerang @ Jan 4 2017, 02:45 PM)
Set destination and choose the bottom last option: I'm in a hurry. However, chances of getting a ping will be very slim as well.
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do i have to online first?
jasontantenghuat
post Jan 5 2017, 08:13 AM

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QUOTE(AskarPerang @ Jan 4 2017, 06:05 PM)
when you set destination, yes the system will online you.
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The 'I'm in a hurry' option is at where?
jasontantenghuat
post Jan 5 2017, 01:31 PM

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QUOTE(AskarPerang @ Jan 5 2017, 11:41 AM)
sorry unable to show you. already uninstall Uber partner apps (force requirement by their competitor).
yes, previously i use that option everytime end of driving 9PM+ heading back home.
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it will appear after you set destination and online?


jasontantenghuat
post Feb 28 2017, 08:32 AM

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QUOTE(cylon @ Feb 27 2017, 11:34 PM)
On top of kena punch, kena fine RM 300 sweat.gif

Passenger also a-hole, driver call but never answer.
jasontantenghuat
post Mar 20 2017, 08:25 AM

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QUOTE(bcombat @ Mar 16 2017, 04:46 PM)
Training is not compulsory and it only touches basic staff such as how to used the app common functions.

When I ask questions regarding specific issues encounter during ride, the staff can't answer most of it.
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Times have changed laugh.gif

When I joined 2 years back, they will only activate your account when you attend the training.

And yes, they mentioned tolls.
jasontantenghuat
post Mar 30 2017, 09:11 AM

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QUOTE(galaxynote259 @ Mar 29 2017, 11:25 PM)
To those interested about this, actually  I read an article on imoney.my it says grab driver is able to achieve that. I also wonder if it's possible?
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If consistently can get, then good for the driver. If just a one-off, the driver probably had many airport trips.
jasontantenghuat
post Apr 5 2017, 07:56 AM

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QUOTE(muhammadsiddiq @ Apr 4 2017, 06:54 PM)
my wife got cheat by uber driver. how do i complain?
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use the app and complain. select the said trip.
jasontantenghuat
post Apr 11 2017, 01:49 PM

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QUOTE(juicyliana @ Apr 11 2017, 11:18 AM)
the rider has the right to have his change back. he is not obliged to give you the change or tips and we as drivers have no right to demand for it.
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I thought the instruction to riders is to provide exact change or round up to the nearest ringgit?
jasontantenghuat
post Jun 6 2017, 05:51 PM

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Can Etiqa eCertificate be used as the proof of insurance?

I uploaded this morning, and checked few minutes ago and saw it was rejected. blink.gif
jasontantenghuat
post Jun 7 2017, 02:03 PM

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QUOTE(Versy_CK @ Jun 7 2017, 11:20 AM)
UBER will provide reason why they rejected yours. Could be UBER didn't "see" the commencing & expiry date of the policy?

Anyhow, you can email and request a soft-copy of your policy from ETIQA and re-upload the document to UBER. (Hard-copy policy takes time to mail it to you)
It will stop all incoming requests until you get back online.
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QUOTE(juicyliana @ Jun 7 2017, 11:42 AM)
i'm using etiqa and yes they accept ecert. you must include the page with your name as driver authorization.
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I uploaded again and it was approved. Guess the first staff must be sleeping laugh.gif
jasontantenghuat
post Jun 8 2017, 01:50 PM

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QUOTE(id192313 @ Jun 8 2017, 01:14 PM)
Hi All, I'm just a few days old Uber driver and just today I got directed to contact support when I open my app. I was shocked to hear that my account has been permanently deactivated without a single reason. Keep saying they have no way to check why the account is deactivated. Not even an email.

Have anyone experience it before?

By the way when I check my account via the website it still show 100% acceptance rate.

Thank you..
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what is your rating?
jasontantenghuat
post Jun 14 2017, 09:29 PM

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QUOTE(Haz1 @ Jun 14 2017, 12:30 PM)
Grab say cannot and if you use same phone for uber and grab they "may" be able to detect uber driver app.
So the solution is use 2 phone. 1 for Uber and 1 for Grab.
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Itu macam invasion of privacy already if really can detect hmm.gif
jasontantenghuat
post Jun 15 2017, 08:50 PM

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QUOTE(2feidei @ Jun 14 2017, 11:41 PM)
Last time can see one meh? I oso cannot remember jor, too long didnt drive. I remember they told you the location, like what taman, or how many min away, never tell u exact location.
Actually, the moment you sign up with them, you lost your privacy jor, they got every single details about you, your IC, your driving licence, your car insurance, your road tax, etc......that's why I still don't understand why there is still some idiots decide to do hanky panky stuff towards the riders......it's like wearing a name tag or perhaps a human body board with all your details conducting crime and recording it too.  doh.gif
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That one you consented to it, but if they access into your phone to know what app you have, I think it's different story altogether.

Unless in their contract say you allow them to do it.
jasontantenghuat
post Jul 11 2017, 08:08 AM

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QUOTE(grisslebear @ Jul 10 2017, 11:25 PM)
Hi guys ,
I'm a uber driver in JB. Any idea why this week I don't see any quest in my uber driver apps ? I have been achieving the targets  in the quests last week but starting this week I don't see any. sad.gif
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You performing too well. Uber hates it when their drivers perform well. laugh.gif

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