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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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TSieian81
post Jul 27 2016, 04:29 AM

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QUOTE(chris251285 @ Jul 27 2016, 01:16 AM)
averagely how much should a person driving 8-10 hours get ?
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On the average maybe about RM17 an hour or higher.
TSieian81
post Jul 27 2016, 11:30 PM

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QUOTE(galaxy_shine @ Jul 27 2016, 11:00 PM)
hi, if we receive cash payment? then how is the 25% Uber Fees ya?
I just receive cash payment today and now my 'Bank Deposit' showing negative RM5.XX..
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What ever cash you collect, the 25% due to Uber will be deducted from the money they owe you, I.e. the credit card trips.
TSieian81
post Aug 9 2016, 08:07 PM

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QUOTE(Aglora3257 @ Aug 9 2016, 06:21 PM)
Hi all.
Just to share with you guys about my first day as an uber driver today.

Took my first trip at 9.40am and finished (go offline) at 3.40pm. Drove 6 hours straight and manage to get 11 trip. Nett collection after deduct uber fee is rm126.70.

I did not have/used any strategy today. Just switch on the apps and drive and let faith took me to my destiny. Hehe. Morning at at Jalan Pudu, afternoon at Shah Alam Stadium and finished at Bird Park KL.

Was my nett collection to little or considered ok? Do i need to strategize my driving or just turn on apps and drive anywhere?

Hope you guys with more experience can help to give input or constructive comments.

Thanks before hand.
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Your collection is considered pretty good.

TSieian81
post Sep 10 2016, 10:56 AM

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QUOTE(2feidei @ Sep 9 2016, 09:58 PM)
Lel....problem is when rider always give RM1 and RM5 note  bangwall.gif mau bank in also kenot, coz ATM only accept RM10 min.
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Use it to pump petrol or whack into the TnG card lo.
TSieian81
post Sep 10 2016, 06:10 PM

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QUOTE(UberMY @ Sep 10 2016, 02:54 PM)
You'd get more trip requests, as well as higher demand directly correlates with higher fares and higher partner earnings.
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There are only X amount of trips a driver can take in an hour after you factor in all time to get to destination, waiting, sending, etc. With your new promo, it only encourages rider to take advantage of it for super super short distance in lieu of walking kind of trips.

So yeah, it doesn't really benefits the driver at all.
TSieian81
post Sep 28 2016, 09:42 PM

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Looking at some of the comments here, I wonder if some of you are actually Grab staff sent here to bad mouth your competitors. Haha.

The purpose of me starting this thread seemed lost already.

To me, it's very simple. If you think you time is not worth RMx per hour, then don't drive anymore.

If you have any qualms, bring it to the Uber office.

I.e. like this 5 minutes cancellation thing, can you imagine you go to a restaurant and after you order, the cook only starts cooking after 5 minutes to make sure you don't change your mind and order? Same theory.

My take has always been this, win some lose some. But if you want to drive, then drive happily and don't let off your anger at the rider. They are just consumer like you and me. Anyone of you partners never utilized the RM5 off from Thursday to Sunday as a rider?

Uber has pros and cons. Grab has pros and cons. Take a chill pill la bros.

This post has been edited by ieian81: Sep 28 2016, 09:43 PM
TSieian81
post Sep 29 2016, 01:31 AM

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QUOTE(2feidei @ Sep 28 2016, 11:39 PM)
Ok, boss sudah marah jor  biggrin.gif

Actually, (at least for me lah) I never vent my frustration to rider, coz I know not their fault, it is Uber policy, which bias, and since UberMY decide to drop by, might as well get them aware, after all, this is a public forum,  unofficial Uber Partner Resource Centre and FAQ, so, it good for existing partner and new potential driver to know all situation, and decide whether to drive for Uber or not.

Bring it to Uber office? Hahaha.....almost every driver I spoke with, none of them have any good remark about their office, be it their physical condition which as if like can be closed up anytime, managed by youngster who dressed shabbyly, smoking vapour in office, etc....ok, I might stereotype them here, but when you really spoke to them, the results show too.....they just, sorry to say that, someone who is not decision makers, but, following what a script being written for them, based on multiple scenario. Anything out of box, need further feedback from higher management. And, also, don't you think it will waste time to go there, instead of driving and earning money?

Common, Uber is a technology company, it harness technology for the betterment of society. Look at how they communicate with us, driver, via sms and email, any issue, click the help button. Why can't we utilised the same when engaging them. Another advantage of engaging them in public, is everything is transparent, open for public, let the public be judge, if any of my comment not reasonable, am sure may reader will bash me.

Pertaining to the 5 min cancellation, and use back the same analogy. Do you able to cancel your order once the cook start cooking if you decided to change your mind? Very high chances you can't. Of course, you can choose to walk out, not eat, but, then, you will be labelled as @ssshole by everyone. Why can't you decide what you want to eat before you order? Why must you changed your order once the cook started to cook for you?

And, I wish to re-iterate again, of course, whenever I drive, I drive happily, definitely no-no vent your anger to innocent rider, unless the rider is totally @asshole. It again, which I always stressed here, a mutual respect thingy, you driver treat how the rider how you want to be treated. Same goes to rider who treat the driver how they want to be treated. Just always remember to think about other people shoe. And, of course, as a Uber driver, I will not back down from what I see unfair treatment to driver.....I can choose to be silence, walk off and drive with Grab, but, then, I will not, because I want everyone to know what happen, I will let the public to judge me, I am open and transparent with everything I wrote, if do write anything wrong here, I am open for debate and feel free to refute me (which so far, lucky, no driver had disagree with my statement yet  sweat.gif

Once again, thanks for creating this thread. And, I still believe this thread had achieve the objective of sharing all info, be it pro and con of driving Uber, and personally, I learned a lot tips here, and I hope many readers of this thread will feel the same too.
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I not boss la. You guys are the boss.

Yeah I understand your frustrations. And also frustrations with the Uber office. Trust me, I have had my share of my arguments with them.

I have brought up issues to them many times as well, I.e. don't go into price war, cash trip problems, etc. If they hear, they hear.

I just felt it's getting a little out of hand here, like you guys the old timer teaching the newbies how to earn the cancellation fee and all that, which wasnt the point of me starting this thread la. At the end of the day, Uber doesn't lose, the rider loses, and our professionalism loses.

Just giving u guys some encouragement la. Good we enjoy, not so good we take it on the chin and move on lo. My 66 years old mother is driving Uber as well during her free time, she has her grievances as well, but she has never ever pass on that grievances to the rider. She waits patiently, enjoys every ride, and doesn't look at everything as just dollar and cents.

I.e. She got a rider to Port Dickson last weekend. She sent rider there, went offline, waited for rider for 2 hours, and used the Uber system and drove back to KL. I also scolded her why so silly, what if the rider ffk you, etc. But her answer to me was 'nevermind la, just help people if we can.'

So drive on guys, if you think the RMx per hour is worth your time still. If it's not, stop driving.

Yeah I agree the Ubermy forum guy here is as 'helpful' as some of the guys in their office. Time to buck up, and pay some attention to your partners here.

This post has been edited by ieian81: Sep 29 2016, 01:33 AM
TSieian81
post Sep 29 2016, 08:04 AM

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QUOTE(ikanair @ Sep 29 2016, 07:38 AM)
The point of a Resource Centre & FAQ is to teach new drivers quick, without them going thru the pain and loss
How to earning cancellation fee is valid FAQ

Taxi drivers behave the way they do, precisely because of the economic stimulus
Given the same(or worse) economic stimulus, what kind of uber drivers you'll end up with?
Not every drivers can say, they drive for fun or drive during free times only for some pocket money
I wonder how many uber drivers are doing it full time and feeling the brunt of the loses(labor,time and money)

Of course there are good taxi drivers with a professional attitude, as there will be professional uber drivers.
Sadly the writing is on the wall for uber drivers(they will evolve to become your "friendly" taxi drivers or be extinct)
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The idea of starting this thread certainly wasnt to share ideas of 'calling riders in advance and cancelling KLIA trips cause it's a perceived economical loss'.

You are not happy with airport trips, I am, so it is subjective. Even if I come back with an empty car, cause I am happy with that RMx per hour of work, and also the experience of sharing stories and experiences with the rider who's travelling. So I think it's a little unfair to the newbies for you to be stating it like a matter of fact that airport trips are not worth doing and that should call in advance and cancel if it's an airport trip.

In fact, let me see how many times you get to cancel trips like that before you get barred. The last time a driver called me and asked me in advance my destination, I gave him a very low rating and made a complaint to Uber. I believe you have gotten away with it so far was because the rider didn't bother to complain.

Anyway, like i said, driving Uber is a choice. If you think it's not worth your RMx per hour, then stop driving. Nobody is pointing a gun at your head and forcing you to drive.

And that analogy comparing Uber drivers to prostitute - a lot of people who works in the sex industry either has no other choice or they chase the money in it. So if they are prepared to be a prostitute, they won't go around complaining about this, and that, and only accepting clients who look like Andy Lau or Brad Pitt right?


TSieian81
post Sep 29 2016, 08:23 AM

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Why am I so against sharing of 'tricks and tips' that clearly violates the Uber terms for Partners is because you guys share it claiming that you are trying to help the new drivers out, bla bla bla.

Let me ask you this then, if Uber Malaysia is not so lenient with their drivers misbehaving, and these newbies take your advice for a fact and if they do get barred from driving and loses their source of income, are you going to be helping them out financially then?

Not accepting questionable riders, not accepting pings from too far away (subject to you managing your acceptance rate), pre-arranging trips, these are all grey areas and can still be accepted as passing on of advice.

Calling riders in advance to find out the destination before deciding to accept or cancel, making arrangements with riders of short distance trip to cancel and earn the RM5 cancellation trip and sending them, these are all clear violation of Uber's policy and may get you barred if one day a rider really does make a big fuss out of it. You teach a newbie to do such thing, if he gets barred from driving, then how?
TSieian81
post Sep 29 2016, 08:30 AM

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QUOTE(ikanair @ Sep 29 2016, 07:45 AM)
Have not got the chance to cancel a KLIA trip
I accepted my first KLIA trip as i don't know any better, hopefully with discussion in this forum, will help other drivers - to each his own to go or not to go
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So can I assume you got this idea after making your FIRST KLIA trip and you decided it wasn't worth your time?

Like what a few of the partners asked, give us a report here after you have managed to execute your 'reach destination, rider hop in the car, you start trip and it shows KLIA, you ask the rider to get down the car with your so-called 1001 excuses and reasons, cancel trip' a couple of times and let's see how it goes.

I can tell you for sure, if i'm the rider and you pull this shit on me, I will definitely lodge a complaint to Uber.

TSieian81
post Sep 29 2016, 01:33 PM

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QUOTE(ikanair @ Sep 29 2016, 09:26 AM)
If i ever get the luck to go KLIA again, no worries, i will post full report here smile.gif

Just a hypothetical question, what will happen if 100% uber drivers does the same as me? (cancel KLIA trip)
*100% is impossible, as some drivers value "sharing stories and experience"
but let's say, 70% of KLIA trips get cancelled by uber drivers, what wil happen?  :confused:
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You sound like you just graduated with a Masters Degree in Economics and trying to show off all your knowledge here. Fyi.

Nobody is hiding any cons about Uber here. We don't own any share in the company, at least I don't.

All I am saying is don't state something which is in violation of Uber Partner Agreement to be a 'tips' for other drivers. You claim to be doing the newbies a favor by stating all this, so I am asking you if they ever get barred from driving by following your fantastic tip of cancelling KLIA rides, are you going to help them financially?

You have other methods of maximizing profit that doesn't run the risk of us being barred by Uber, I am sure we are all ears.

Btw, mind sharing your total lifetime trips and ratings?

This post has been edited by ieian81: Sep 29 2016, 01:35 PM
TSieian81
post Sep 29 2016, 01:37 PM

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QUOTE(guanteik @ Sep 29 2016, 09:57 AM)
LOL. In that case of profit/loss calculation, then I should thank you for not accepting KLIA trips-lah smile.gif
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Just ignore him la. Some keyboard warrior who has only done one KLIA trip so far and trying to give lecture on Social Economics here.


TSieian81
post Oct 1 2016, 02:48 AM

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See, now we are having proper discussions and feedbacks.

Anyway, to those who have issue with short distance trips, maybe you can think in such a way that a short distance trip may lead you to a destination where u may pick up a 'good trip', I.e. surge, airport, etc.

Averagely over a week, i have never encountered a shitty week where all I got was short trips and 'lost money'. It balances out wan.

Win some lose some.
TSieian81
post Oct 10 2016, 12:16 PM

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QUOTE(guanteik @ Oct 10 2016, 08:44 AM)
Dude, I don't understand what makes you feel happy earning net of RM20 driving from 6pm-12am (6 hours). You should target to only spend RM20 on your petrol with a net earning of RM80. This is based on my calculation that petrol can only take 20-25% of your net earnings, else Uber is not your avenue.
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I think what he meant was he only needs to pump petrol every 3-4 days. So after pump one day RM60 petrol, the next 3-4 days can nett RM80 per day.

This post has been edited by ieian81: Oct 10 2016, 12:16 PM
TSieian81
post Dec 3 2016, 04:37 PM

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QUOTE(hong_chen_my @ Dec 3 2016, 02:18 PM)
Does anyone here using Perodua Axia for Uber?
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I do.
TSieian81
post Dec 12 2016, 08:40 AM

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QUOTE(doraemonkiller @ Dec 12 2016, 02:08 AM)
Wanna ask if Passenger got RM5 discount for the fare. Would Uber give driver back the RM5? or bear by driver?
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Of course Uber will pay.
TSieian81
post Dec 13 2016, 09:33 AM

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QUOTE(off_shore @ Dec 12 2016, 11:47 PM)
I drive most of the time and I only took uber once before. So I am not really sure how uber works and do they even have operating hours. But I guess they do cuz uber driving is depending on individuals availability.

Also, I was asking a legit question in a legit thread. If you don't have anything to contribute, you may just skip my question. Thanks
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I believe you can now Schedule a Ride in the app. Can try that function and see.

If not, depending on your location, if it's not too 'ulu', u should be able to get an Uber quite easily at 6am.
TSieian81
post Dec 14 2016, 07:56 PM

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QUOTE(VLVL @ Dec 14 2016, 04:28 PM)
rclxms.gif  cool2.gif gaji masuk from prabhu
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Anyone got money from Prabhu yet? I haven't gotten mine. Usually Wednesday Prabhu will transfer already.
TSieian81
post Dec 18 2016, 08:11 PM

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Picked up a rider earlier, turned out to be a Grab staff.

Kept asking and pestering me to sign up for Grab. I politely rejected him saying am happy with Uber, happy to make RM300+ a day, happy with the payment, etc.

He was relentless. Finally told him I am not very confident with Grab's incentive scheme. Gave him my opinion and said it doesn't look very sustainable.

Bugger gave me a low rating after the ride just cause I didn't want to entertain his request for me to join Grab. Pretty sure the ride was ok. Rating dropped 0.01 after his trip.
TSieian81
post Dec 19 2016, 12:50 AM

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QUOTE(ikanair @ Dec 18 2016, 09:51 PM)
Ohh Sifu of Uber, please share secret, how to make RM300+ a day
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It's easy now with the Boost thing.

Just drive from 7am in the morning till late evening. Don't choose riders, take every ping and you should be able to do it. There's no secret to it.

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