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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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NightFelix
post May 4 2016, 04:56 PM

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QUOTE(jacky91 @ May 4 2016, 04:08 PM)
Well..you do have a point. However...if the category of the car service being further break down...how is the fare going to be? I don't think that is going to look good..  hmm.gif
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In my humble opinion, I think the UberX price shall remain the same if let's say they introduce a new category for car model above 1.3CC.

If I'm a rider, I'm riding alone, I would pick UberX, if I'm riding with my families or friends, I would select UberSedan (or whatever name it is) for bigger car like Preve / Vios. If I need more and more, I can pick UberXL, and even better luxury for UberBlack.

QUOTE(pigduck @ May 4 2016, 04:13 PM)
Exactly. Uber/Grab is NOT a taxi. Yet the drivers here and those I have met sound like taxi drivers. In other words, Uber/Grab is a global 'illegal' taxi service? Or are they just glorified taxis?

I would expect standard from Uber/Grab. If they just want to drive their Axis/Myvi/Saga then they should not complain about the low minimum fare. There is just no quality to ask for more money, you know?

Not a bad idea but categorising it further. It would be like GrabBike in other countries. Extremely dirt cheap transport.

I like that idea. Maybe the government should regulate it like so - you can't have more Uber/Grab drivers than taxi drivers or 1/3 Uber/Grab and 2/3 taxis. Or 40/60.  Maybe then we would get some quality.
Out of everything I wrote, the only thing you can question on is my lack of desire to sit in 1.0 or 1.3l cars? I am not being picky. The gist of my 'rant' is

1. Malaysians will be Malaysians regardless and it's proof that Uber/Grab drivers are no better than taxi drivers (e.g. forcing customers to sit in the front because they fear taxi drivers)
2. Because of the price war, Uber/Grab quality has become so poor. Where is customers 1st? That was the stand out quality from taxis, no?

"earn some extra bucks" - that's not what I notice

1. 90% of drivers I meet on Uber/Grab drive for more than 6 hours - 60% of those drive 12-14 hours
2. Based on the above, almost all are full time drivers. Then why don't you just drive a taxi and make it a full time career?

If it is 'to earn some extra bucks', then I would expect more quality Uber/Grab drivers and also quality passengers - are you getting quality passengers? Or are you getting foreigners (Africans and South Asians)?

IF Uber/Grab drivers THINK they are offering a better service than taxi drivers, they need a reality check. Malaysians will be Malaysians.

Other things:-

1. Uber/Grab offering some MLM scheme by getting everyone to drive -- is that the best they can do? It sure cheapens their brand and service
2. Why have Uber/Grab not offered carpooling in Malaysia?
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I do support legalize the e-hailling service even as a point of view of driver or rider. 40/60 are good idea.

When come to either "Quality" drivers or riders, this is where the double rating system kicks in.

QUOTE(pigduck @ May 4 2016, 04:15 PM)
Well said. Except I don't rate poorly because of the car model. I do rate poorly if Uber/Grab drivers have a dirty car cabin and are reckless drivers or don't help with the boot. Again, no better than taxi drivers.
Exactly. If we keep going on price war model, it won't last.
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Thats right, that is why I say ride sharing service is like the riders and drivers have to work together close by. Not helping the boot or driving like roller-coster or speed like racing game are not good drivers, those drivers have to question themself, would they did the same to their parents or wife that pregnant?
NightFelix
post May 9 2016, 11:04 AM

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Talking about Cashless Systems, I think Uber instead of rolling out Cash Payments, maybe should implement a way to buy Prepaid Card and reloaded into the Uber Apps. So is still Cashless method.

I been experiencing those new riders that use CASH method are so much hassle, I have to start teaching them on how to pay, how to rate, how to key in destination, how importance of rating, where is the car online and how many car online, how to key in promo code, how to report problem. doh.gif
NightFelix
post May 9 2016, 12:57 PM

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Why your UberMoto fare is (ROUND DOWN)? hmm.gif
NightFelix
post May 10 2016, 12:21 PM

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QUOTE(JkzsBlog @ May 10 2016, 12:19 PM)
I have done a couple of searching for the terms of "age" and "driver age", and I couldn't find any info regarding what I wanted to ask. So, here are a few of the questions I wanna ask.

I'm currently 20(only turning 21 by June next year) and I'm only gonna drop my P license by July, 2016. I'm obviously under the minimum age requirement of 21. I have too much free time on hand and I wanna try Uber to earn extra pocket money. I told some of my Uber drivers the same story. They suggested that I can try my luck and go for it. Bring the necessary documents and all to Uber Malaysia HQ and apply to be a Uber Driver myself.

What's your take on this? Would I have the chance? Are there any extra info that I should know beforehand(that I probably wouldn't know)? I'm actually a frequent Uber rider myself too.
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Go and try. No people here can answer this question "yet".
NightFelix
post May 12 2016, 10:26 AM

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QUOTE(juicyliana @ May 12 2016, 10:10 AM)
Is it normal for drivers to filter riders? such as refuse to accept the ping for low rating riders? or riders that are more than 10 minutes away?
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Possible
NightFelix
post May 13 2016, 09:35 AM

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181+4.90.
since Feb 2016.
NightFelix
post May 14 2016, 09:31 AM

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QUOTE(XxJiaQianxX @ May 14 2016, 01:48 AM)
which one better ? grab ? uber ? haha
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Grab for better incentives.

Even you go to hardwarezone forum SG also saying the samething that Grab are better.
http://forums.hardwarezone.com.sg/cars-car...ai-5368089.html
NightFelix
post May 16 2016, 01:50 PM

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QUOTE(alieamin @ May 16 2016, 12:03 PM)
last time when driving uber, i encounter 3 uber's rider/cust using this app to fetch their workers!!

all is foreigner, nepal, bangladesh. Not 1, but 3-4 ppl per trip. their smell omg is sooo bad, i had to buy febreze and open the window to let air flow.
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confirm rate 1 stars. whistling.gif
NightFelix
post May 17 2016, 10:46 AM

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QUOTE(2feidei @ May 17 2016, 10:00 AM)
I had done my own calculation, i am driving part-time, Friday evening, Saturday and Sunday. The money I earned, just barely able to cover my petrol (inclusive of my non-uber petrol), car maintenance, mobile phone charges (as you need use data and sometimes call/ sms customers) and tolls (not all tolls is can claim, for example, you go airport, most of time you come back empty car, unless u wait at airport, but then you not sure how long you will get request). So, assume you drive full time, I guess you may just get what you earn currently, or even less (not sure, need full time driver to validate), whether will able to cover your car installment, I don't know

Last advice, getting new car and driving full time? Not advisable. Reason, Uber are currently competing with Grab, slashing fares (Previous payout rate is much higher) and you got no say on it. The commission they took, currently 25% of the fare for all new drivers (used to be 20%), not sure if or when they will increase again. Plus, monthly fluctuation in petrol price will impact your cost, but your fare is fixed. They may further slash the fare, the consumer will gain, at expense of drivers. I know many drivers had stop driving altogether as it is not worthwhile. But, there are some can't because they purposely get a new car for this purposes, and they now become "slave", in addition to the cost mentioned above, now got to pay for car installment. In summary, Uber do not have driver interest at all, it behave more and more like those taxi owners/ company, you driver is just a contractor, all they care, every trip u made, they make cut of 25% without need of anything or cost, just cost of the apps. So, they just want you to do more trip. Worth it or not, you decide yourself.
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I fully agree above the point!
NightFelix
post May 18 2016, 10:24 AM

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QUOTE(Ic3ywolf91 @ May 17 2016, 05:04 PM)
Try topping it up with additional services. Use Uber to get contacts and expand your network. Providing coding, web design, interior designing, resume writing services, preparing business proposals, translation skills, tuition, insurance, financial planning etc. Opportunities are out there, use it to your advantage.

TBH, income from Uber is peanuts. The real benefit is in the business opportunities that follow.
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Macam what I'm doing now. lol I keep telling people that I'm doing printing service and hand over my namecard to them.
NightFelix
post May 19 2016, 10:48 AM

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RM250, need to complete how many trips?
NightFelix
post May 19 2016, 11:44 AM

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Doesn't looks like a bugs, sounds like normal MLM ways.

No wonder there are drivers in US make money through Uber by recruiting drivers only.
NightFelix
post May 19 2016, 12:30 PM

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QUOTE(tlts @ May 19 2016, 12:23 PM)
i wonder can i get a uberx to thailand betong..bcause when come back time uber will rugi rite
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In short is No.

But if you willing to top up the return way same price for the drivers, I'm sure he willing to do so.
NightFelix
post May 19 2016, 01:00 PM

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QUOTE(tlts @ May 19 2016, 12:35 PM)
thats wat i thought too..unless near like genting highland area rite
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Of course the people request go outside of service area have to top up money.

Reason:
1. You can't online from the way you drop off, because outside of the service area, you are force go offline
2. Empty car coming back, therefore petrol goes waste
3. Tolls coming return back are not reimburse back to you

NightFelix
post May 19 2016, 01:00 PM

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Any new drivers here at KK?
NightFelix
post May 20 2016, 11:33 AM

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QUOTE(propusers @ May 19 2016, 11:20 PM)
Uber partner app should not allow them to set destination cross border except genting trip.

Is this a bug? it just waste both driver and rider time and money.
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You can go anywhere also, even to Thailand or Paris or HongKong. lol
NightFelix
post May 28 2016, 03:48 PM

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QUOTE(sanzaru @ May 26 2016, 06:28 PM)
Q1&2 low fare & 25% Uber fees
apparently you have not put enough effort in studying their incentive plan

Q3&4 petrol, frequent servicing, car wear & tear
drive a fuel efficiency car
drive a car where you can get parts easily
chose a car with the least yearly depreciation
i think the most suitable car is Perodua Axia or Myvi,
disadvantage is :-
-can't load much luggage during airport trip
-there are “generous” riders who are “kind enough” to give you 1 star simply because you drive a Axia or Myvi

Q5  man hours
I think most job require man hours, except for those who are born with a silver spoon

Q6&7 Internet data charges & call charges
Digi new plan, RM80/month (10G data + unlimited call)

Q10 Harassment from interested parties
I DON'T NEED SEX, MY GOV F*** ME EVERYDAY!  ranting.gif
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In before some ignorant rider here complain that local Perodua Myvi/Axia are cheap car, therefore will rate you less than 5 stars. *cough*
NightFelix
post May 30 2016, 07:18 PM

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QUOTE(2feidei @ May 30 2016, 04:21 PM)
Unfortunately, there is none. Asked already  mad.gif I would love to just pick up customer with credit card payment only, save the hassle, faster drop off too, especially critical in those "dangerous area" like bukit bintang, mid valley and klcc. Worst still some inconsiderate passenger insist send up to door, right in front of taxi stands and sitting behind. Usually foreigner (if you drive long enough, you will know who they come from  whistling.gif . Dreaded accepting their ride request).
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Yeah, but at least now we know the request is CASH or CC from the moment we pick up.
NightFelix
post May 31 2016, 09:36 AM

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QUOTE(1to3for @ May 31 2016, 02:49 AM)
no lah many other cities/countries using cash.
bali, multiple cities in india, singapore, and many more.

but seriously, the best for uber to do is to stick to cashless payment. it beats their original vision.
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QUOTE(2feidei @ May 31 2016, 09:04 AM)
Depends lor, whether u r partners or riders.....some riders just prefer pay cash, very traditional mindset, don't trust technology....but, I personally think card had more advantage than cash, first, it speed up the process of payment, just drop and go. Then, u can review back your trip if any dispute in fare, raise a complain, uber will credited back to you immediately to your card. U pay by cash, not only u slow down the process, wait for driver to give you change, then, if any dispute in fare, u need to raise complain, dunno when u get back refund, or how refund work.

Anyway, whatever they sukak lah  whistling.gif
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I still think that Cashless is the future and is the way to go and best way to educate good rider and prevent bad rider from abusing the system. Cash payment is like going backward.

Same concept like Online eCommerce purchase, cheaper and more rewards/freebies compare to conventional retail store buy stuff at RRP. Uber can stick with their Cash payment as now already implemented on couple cities/countries. But Cashless Rider deserve more reward like discount or freebies. That is why a lot of merchant offer some special stuff for certain bank Credit Cards.

Uber can offer some promotion like, Rider 10 times with Credit Cards, get yourself a Chattime 50% off discount voucher or something else. Or the 11th ride will be free worth of RM5.

Screw those Cash rider, they doesn't deserve those reward!
NightFelix
post May 31 2016, 09:59 AM

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QUOTE(2feidei @ May 31 2016, 09:53 AM)
Well, credit card and debit card had been in existence for long time, and people are still carrying wade of cash to buy big ticket items in shopping mall. Old habits die hard. Or, there still some bank customer insist to go bank counter to perform bank transaction, instead of using ATM, until certain bank place some staff over to manage them.

Then, there are some who blame the system, claim credit card resulted in high bankruptcy, but, in first place, it is their low financial literacy that resulted that.

And, lately, I notice more and more uber ride is being paid via cash....... bangwall.gif

BTW, you still driving uber?
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Yes. But wait until they cut off the base fare RM1.00 off from my cities then I quit Uber whistling.gif

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