To those who choose to buy LG OLED tv pls beware that their TV break down easily and their repair service SUX.
I bought a 55EG910T from Harvey Norman Paragon in June this year. By early September the smart TV conk out making
most the TV functions inaccessible. A visit by their technician made the problem worse and after he did some service setting
the TV just brick and stuck at the service setting screen.
This matter is still not solve until today (more that 1 month) and is causing me much grievance.
And they have so far refuse to do a 1 to 1 replacement for me.

Oh my that is bad! just write an official letter to LG and inform them if its not resolved swiftly you are going to consumer tribunal

Unfortunately for you and everyone, webOS isn't very stable and has never been stable. A problem with the OS can happen to any TV, not just LG. Android TV is just as bad, Samsung's Tizen or whatever is equally as bad. And don't get me started on the firefox OS on panasonic TVs.

So please be specific here, the hardware is fine. The software isn't. Your TV didn't break down, the OS just failed for whatever reason and is made worse by the technician.

Thanks for the information, if i use to watch astro, can say both provide the same quality?

I did email both Harvey Norman and LG Malaysia on this matter. Maybe i should do as u suggested.

Im not sure if its a Software or Hardware problem, but the said Technician did open up and change the mainboard of the TV. But that didnt
fix the TV.

The B6 is not available in Malaysia, at least not for now yet, the last I checked. I just couldn't wait and took the plunge and bought the C6 instead. You'll be lucky if you could even find a shop with a display unit for the new B/C/G/E series OLED, much less ready stock for sale right away. Most shops are still displaying either the 910T or the 930T or some with 970T. I had to wait close to a week for my unit to arrive.

Was your purchase inclusive of insurance? If it comes with insurance, you should be entitled to 1-to-1 replacement regardless of what happened within the 1st year of purchase.

I don't regard LG's TV (its panel in particular) to be very reliable in terms of quality, hence I bought my C6 together with insurance. Not sure if the insurance is being offered and available for purchase together with other models other than the new C/E series OLED TVs.

The LG OLED i bought is with 5 years warranty. But when i contacted Harvey Norman about this matter they try to play "Tai Chi" and said that all
technical problem for the first 2 years fall entirely on LG Malaysia.

Maybe with all the noise and mails and calls i made, LG finally send 3 technician to my house today to try fix the TV.
But after changing more hardware components which doesnt fix the problem, the technicians finally gave up and informs
me that the TV is beyond their scope to fix. He said i should bee getting a replacement set after he report back to HQ.

So now i wait and see.

At least they responded, better late than never.

Anyway, what I mentioned was "insurance", not warranty. The 5 year warranty is standard and is included in the purchase price. The insurance on the other hand requires extra payment, more than the price of extended warranty. The insurance premium for my C6 is actually around RM1200 for 5 years coverage. With insurance, i get 1-to-1 replacement within the 1st 2 years, regardless of what happen to my TV, even if i accidentally break it. Now whether that amount is worthwhile or not, it's subjective.

Saw OLED 55" B6, Flat screen in HN QM, selling rm8888 with free Sound Bar.

That's a very good price!

The price u saw at HN is exactly the same price publish at the star paper few days ago, so no discount at all

The soundbar will need to fill in a form to order or HN will give it immediate?

I went to Desa Hometheater in Kepong and they said will have to fill in a form and submit to LG then will get the soundbar direct from LG (soundbar model is SH7)

Hi sifus
Planning to upgrade my old fullHD lcd tv to the new 4k OLED B6 during this promotionm period

I have my old ps3 as a bluray player and only fullhd bluray movies
Asking for opinion whether to get a 4k bluray (looking at the xbone s) or is it sufficient to stick with my ps3 and let the tv do the upscaling
Thanks

Upscaling will not be as good as having a real 4K source. The X Box One S is an affordable 4K BluRay player to have compare to an actual 4K BluRay player. I would say get either one if you can afford it. But do bear in mind that there isn't a lot of 4K BluRay titles, although it will get more moving forward.

Upscale really depending on the ai of the tv processor.

Guys,

Any idea if LG bringing in the 77"?

Tx

Just got a reply from LG Malaysia


"Thank you for your inquiry. We have not heard about this product's availability in Malaysia. Do stay tuned on our Facebook page for future official updates.

Warm Regards,
LG Team"

This post has been edited by cablesguy: Nov 14 2016, 09:02 PM

Any news on 65 inch for the B6 model?

55 inch on promotion... Rm8888, Best Denki RM8688, Lazada Rm8488.

65 inch not yet?

http://4k.com/news/angry-gamers-petitionin...oled-tvs-17341/

Anyone experience?

This post has been edited by cablesguy: Nov 16 2016, 06:50 PM