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Credit Cards UOB Credit Cards v5
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ckweng
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 May 16 2016, 02:47 PM
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Hi all,
Just a quick check. If my VOX card was approved on 24th April, my cashback quota for the month of Apr will be from 25-30 Apr, and subsequently reflected in May statement right?
I'm wondering if there is "1st statement issue" that PB Visa Signature cardholders face, in which the incomplete monthly cycle is combined with the next complete cycle. I suppose not since the VOX cashback is based on calendar month, but not statement month?
Appreciate your kind feedback on this. Thanks!
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ckweng
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May 23 2016, 02:31 PM
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QUOTE(ckweng @ May 9 2016, 10:39 AM) Thanks and this is really useful. Before this I called CS and they said this can only be done at the branch. Can I just email the completed form to uobcustomerservice@uob.com.my? QUOTE(ckweng @ May 9 2016, 10:49 AM) Yea i saw that. Snail mail/fax/visit branch seems to be the only options available. I'm wondering if it's possible to email them instead. How did you send yours? Anyone else has tried emailing them this form? Just to update on SMS transaction alert request form. Like reported by others, I can confirm that emailing the form works. UOB didn't send my any acknowledgement on that, but I manage to receive SMS alerts since then. I'm not sure if other cards sharing the same credit limit will also receive SMS alerts with only 1 form request (for 1 card) sent in though, given that my other cards are kept in the drawer. |
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ckweng
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May 23 2016, 02:50 PM
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QUOTE(ronnie @ May 23 2016, 02:46 PM) Does Online Transactions (under VOX) which requires OTP still send SMS Transaction Alert ? According to the UOB CS, all "card not present" transactions will get SMS transaction alert... but the 2 online transaction I did with UOB VOX doesn't trigger any SMS. If I recall correctly, my last online transaction using VOX didn't receive SMS transaction alert given that OTP was required. Not sure about transactions which don't require OTP though. |
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ckweng
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May 23 2016, 08:29 PM
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QUOTE(wca @ May 23 2016, 08:27 PM) do you mind sharing which email address u sent the form to? This one: uobcustomerservice@uob.com.my  |
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