I just moved to a new place and I can't get Netflix to work for me on my Sony Smart TV. Previously it was working fine at my old house. It works fine on other devices (phone, tablet, etc.) at my new house though.

I get error nw-4-7 when I connect. It's a new unifi connection...do I need to change some settings within my router for Netflix to work on my TV?

Hi bro, thanks for the tip but I've spent an hour with 3 different Netflix customer support personnel yesterday and I've tried all that you recommended.

I think my problem is that I cannot sign out or deactivate Netflix from my Sony TV (KDL-48W600B). When I get the error message and click on "More Details", I can only "Reset" the app which gives me the error again. There's no "Sign Out" or "Deactivate" option for me. Even when I do the "up, up, down, down, left, right, etc." thing I don't get the pop-up to sign out or deactivate.

I have reset my TV to factory settings but then it doesn't log me out of my Netflix account, which is weird. Factory settings should wipe out all personal/login details. Anybody know how to do clear data/cache with this TV model? There's no option to install/reinstall the app on this TV.

I've also checked that the TV firmware is latest and Netflix SDK version is latest.

I've only tested Youtube and it's working. I've tried unplugging the power but it's not an Android TV so I cannot uninstall + reinstall the app.

Sad, it used to work fine for me at my old house with no problem. Now suddenly got problem

What brand TV do you recommend for Netflix?

Yeah, it's been bugging me for the past few days. When I call Netflix, they say it's the ISP's fault it's not a stable line so they ask me to reset the my connection from ISP side (don't really understand). When I asked Unifi to do this, it still didn't work.

I can't even get iFlix to work as well (refer to this THREAD). So can only watch HyppTV crappy channels now

Scared to buy new TV in case it still won't work! Could it be router issue?

Does Android TV allow us to install/uninstall the Netflix app?

My current experience with Sony Smart TV (not Android TV) does not allow me to uninstall/reinstall the Netflix app.

I've been having trouble getting my Sony Smart TV to work with Netflix after moving to my new home. The only way to fix it is to deactivate/sign-out from my Netflix but the TV won't allow me to do it.

I want to get a new TV so I was wondering if Android TV have the option of uninstalling/reinstalling apps.

Hi again voncrane, we've already talked about this before (Post #716). I've exhausted all the options & looking to get a new TV or chromecast.