QUOTE(cybpsych @ May 6 2016, 09:57 AM)
ok, just got to know little nuisance being a new cardholder for PBB VS.
1) You only get your first statement when a complete cycle completed.
e.g.
I got my card on end-April, hence statement date set on th 4th (T+0).
I expect to receive statement on 5 May (T+1day), but till now dont have.
Called CS. CS verified that i will only get my 1st statement on 5 June.
Reason is my Day 1 (end-April) --> 4 May is not a full statement month, hence it will be combined to 4 June instead (system generate statement when full statement month completed, which is between 5 May --> 4 June)
2) It seems first cashback will be prorated as well. Not RM50. As told by CS lah.
Annoyed with this because i've maxed RM883 spending before 4 May, expecting to get full cb on 5 May

But, CS said i wont get full RM50 since it wasn't a full statement month.
this one, to confirm later on 4 June later. see next point.
3) By 4 June statement, it would consists of ~1.5months unbilled transactions. I asked CS if i would get prorated CB (Apr) + full CB (May)? CS said No, because CB based on statement cycle, of which my actual statement only starts on 4 June.
this one also, to confirm on 4 June whether i will get >RM50 cb or max RM50 cb.
i wonder if PBB's billing system is that smart/intelligent to split the cb calculation.

QUOTE(cybpsych @ May 7 2016, 05:55 AM)
lol mine already 1.6k and was waiting 1st statement until something wasn't right. then called CS only to find out this.
exaxtly, this will be 1 time nuisance.
QUOTE(cybpsych @ May 7 2016, 09:14 AM)
i already know the statement date from the letter delivered with the card itself.
problem is, 1st statement only generated after a full complete cycle. so, 1st cycle will always be partial, and u need to wait until next cycle to get your 1st statement.
e.g.
Statement Date: 4th of the month
Approval Date: 24 April 2016
1st Cycle: 4 May 2016 <-- no statement because of incomplete cycle (partial)
2nd Cycle: 4 Jun 2016 <-- 1st statement will be generated, but will consists of ALL transactions from 24 April --> 4 June.
nope, never encountered from mbb, rhb, hlb, and cimb.

they all generate 1st statement exactly on the statement date, regardless of complete/incomplete cycle.
QUOTE(michaelho @ May 13 2016, 02:41 PM)
didnt get my first stmt this month so called up and ask PBB . Told me for new cards they will only bill Apr & May spending in June. So I asked about the 6% rebates. She said will only be entitled to one time rebate of Rm50. Dang, I already fulfilled RM833 x 2 leh....
First time heard of such things . Anyone can shed some light ?
i found out the same as well.
also have spent 1.6k for both April statement month (partial) and May (full). based on CS, expected to get RM50 cb only.