Hi,I just bought my xbox 360 from the US,the power adapter(the big black one) is not working(no lights or whatsoever)...I would like to claim warranty and anyone knows where can I?
btw,where is microsoft service centre?maybe i can send it to them...
Thanks!

gotta take it back where u bought it... microsoft malaysia doesn't layan xbox360 faulties

serious??!! oh no...can i buy the adapter over here?and how much will it cost?

yup asian xbox360 can send back to msoft sg for warranty but ONLY asian 360. other than that have to send back accordingly e.g. japan set have to send back to japan and like you, no choice US all the way.

try pm mk84 or alkt or jaylike or xp750

This post has been edited by judge-the: Dec 9 2006, 07:18 PM

I see...so can I send by post?e.g fedex?
i just need to send to power adapter only...

try give them a call and see how's the procedure. most of us that bought non-asian sets already lost hope with the warranty by msoft.

haha...so are you one of them?

lemme guess... u feed 240v to to the poor power adapter? u can modify a PC power supply to power your 360, bro metalgrindsolid has done it.

....or since few of them already have their console broken u can try buying their adapter.

yup i bought japanese set last year it was a generation 1 batch. warranty only 3 months in japan but useless because anything happen i must SWIM back to japan!

@dantwt,

i have that brick, is a jap version brick..

let me know if u interested..


Note: it including the stepdown adapter also.

what is the power?the US version is 110-127V...
the xbox console are all standard input rite?jz the power brick is diffrent?

yea...but will it damage the console?

can i know which member??

US and Jap basically is the same. which is why Jay sell together with the stepdown transformer

i also got 1 extra but not for sale. sorry

Dont think so.

Try our Night Market.. Btw...how and when did u buy your console. why didnt u bought it over here?

just the past Monday...damn sad...now hav to wait dono how long oni can play thanks to the adapter...hehe...

any of you know if Singapore xbox phone support is reachable from Malaysia? I tried calling +65 800 4481 330, doesn't work. any other number?

Hey..Jaylike is selling hi adapter here!

BTW...i'm selling my copies of Kameo, PDZ, Ridge Racer and Need For Speed Most Wanted NTSC/UC version for RM 70 a piece. Interested?

This post has been edited by cylon: Dec 13 2006, 07:00 AM

yelah..buy from jayllike...his power supply with the stepdown adaptor similar like yours...not worth it at all sending it to US...
waaa...cylon..sempat advertise lagi.....ekekekeke

try calling MIcrosoft Malaysia and ask them to direct you to Singapore's Microsoft...

Thanks for the info...i called Microsoft Singapore and they are willing to replace mine for free...

the xbox support number unfortunately is unreachable from malaysia fixed line. SG 1-800 number should be just direct call according to telekom 101 help centre, but there's no way for 800 number. i tried adding +65 / 02 / +65-1 / 02-1, till cannot. tried calling directly to MS SG and they told me there is no other number except that and the number can only be reach from SG line.

they didn't ask you to call the 800 number? how you going to take the power brick? they mail it to you?

This post has been edited by xxboxx: Dec 13 2006, 07:52 PM

can you please elaborate a bit for us whose units are still under warranty?

no.i have to collect it myself at funan plaza which is in S'pore...

my dad 'kao tim' for me one...hehe...and you try reading the manual,it actually stated there quite clearly about the power supply...i type out a few,it said: If any problem occured with the power supply,try to call microsoft for support for REPLACEMENT...

free replacement? mmmm nice.

i tried calling MS SG but they instead ask me to call the 800 number. after explaining i'm in malaysia they ask me to go at xbox website and fill the form, which might take ages before i can get a replacement. maybe coz mine is console problem thats why have to be handle directly by xbox team.

is it..?i'm not so sure about console fault...but as what i know,they will send the console for warranty at Australia which what the xbox guy told me...
i called MS M'sia and i told them i cant get through with the 800 number and i ask them to direct me to xbox360 S'pore and they did it...

just now I called MS Malaysia at this number 1800886295. They said they can't connect the call to MS Singapore. I think by the time they figure out something to help me my warranty period will be over .

tried askin them for Singapore's number instead?

Yes its the same old number 800 448 1330. Funny thing is Xbox Hong Kong support is reachable from Malaysia but not Singapore.

I find this rather peculiar, I thought Microsoft SG wont handle the US consoles?

who's using a US console? mine is SG console and i believe dantwt is Australia console. since he's only having power brick problem MS SG just being sporting and change for him, some more with AUS also is 220v

Hmmm... looking at the first post "Hi,I just bought my xbox 360 from the US" or maybe i'm the one who missed something, ah anyways.

LOL, now i just saw that. so US console have to be send to Australia for fix? it's getting more strange.

yeah mine is from the US...but i dont know what my father said which makes them willing to change for me...hehe...
bout the console thing, that is what the MS Singapore fella told me if the console had any problem...

Update

Since Singapore support through phone isn't reachable, I called Australia support. They agreed to repair it for free(they will pay for shipping cost back and forth).

support phone: 1-800-555-741(toll free, you can use skype)

This post has been edited by hzwasy: Dec 31 2006, 02:13 AM

maybe u can try calling this. +65 6 4481 330 or 02-6 4481 330

I am curious. I always thought if we bought the console out of the official release region, we don't get any warranty?

So according to the posts that I read here, my Asian 360 is covered by the 3 year warranty? And if my 360 gets PWN'd by the RROD *touch wood*, I can try to contact MS S'pore for a replacement?

yes you can contact... but they wan a valid Singapore address and also HP..
so that they can call u back for the replacement... when it is ready...
I'm not sure that you can directly call them and give them your malaysian no or not...
but what hzwasy said i'm a bit doubts...
it is written in the book outside official release warranty consider void...
how did you get ur replacement... care to tell more...???