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 Xbox 360 warranty claim, where...??

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xxboxx
post Dec 13 2006, 07:50 PM

The mind is for having ideas, not holding them
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QUOTE(hzwasy @ Dec 12 2006, 04:52 PM)
any of you know if Singapore xbox phone support is reachable from Malaysia? I tried calling +65 800 4481 330, doesn't work. any other number?
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the xbox support number unfortunately is unreachable from malaysia fixed line. SG 1-800 number should be just direct call according to telekom 101 help centre, but there's no way for 800 number. i tried adding +65 / 02 / +65-1 / 02-1, till cannot. tried calling directly to MS SG and they told me there is no other number except that and the number can only be reach from SG line.

QUOTE(dantwt @ Dec 13 2006, 11:26 AM)
Thanks for the info...i called Microsoft Singapore and they are willing to replace mine for free...
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they didn't ask you to call the 800 number? how you going to take the power brick? they mail it to you?

This post has been edited by xxboxx: Dec 13 2006, 07:52 PM
xxboxx
post Dec 14 2006, 08:39 AM

The mind is for having ideas, not holding them
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From: J@Y B33


QUOTE(dantwt @ Dec 14 2006, 01:47 AM)
no.i have to collect it myself at funan plaza which is in S'pore...
my dad 'kao tim' for me one...hehe...and you try reading the manual,it actually stated there quite clearly about the power supply...i type out a few,it said: If any problem occured with the power supply,try to call microsoft for support for REPLACEMENT...
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i tried calling MS SG but they instead ask me to call the 800 number. after explaining i'm in malaysia they ask me to go at xbox website and fill the form, which might take ages before i can get a replacement. maybe coz mine is console problem thats why have to be handle directly by xbox team.
xxboxx
post Dec 14 2006, 10:19 PM

The mind is for having ideas, not holding them
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QUOTE(Mr Ez @ Dec 14 2006, 07:50 PM)
I find this rather peculiar, I thought Microsoft SG wont handle the US consoles?
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who's using a US console? mine is SG console and i believe dantwt is Australia console. since he's only having power brick problem MS SG just being sporting and change for him, some more with AUS also is 220v
xxboxx
post Dec 14 2006, 11:58 PM

The mind is for having ideas, not holding them
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From: J@Y B33


LOL, now i just saw that. so US console have to be send to Australia for fix? it's getting more strange.

 

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