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 Xbox 360 warranty claim, where...??

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TSdantwt
post Dec 9 2006, 07:12 PM, updated 19y ago

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Hi,I just bought my xbox 360 from the US,the power adapter(the big black one) is not working(no lights or whatsoever)...I would like to claim warranty and anyone knows where can I?
btw,where is microsoft service centre?maybe i can send it to them...
Thanks!
TSdantwt
post Dec 9 2006, 07:15 PM

OverD
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From: Penang


QUOTE(calvin @ Dec 9 2006, 07:13 PM)
gotta take it back where u bought it... microsoft malaysia doesn't layan xbox360 faulties
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serious??!! oh no...can i buy the adapter over here?and how much will it cost?
TSdantwt
post Dec 9 2006, 07:18 PM

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QUOTE(judge-the @ Dec 9 2006, 07:16 PM)
yup asian xbox360 can send back to msoft sg for warranty but ONLY asian 360. other than that have to send back accordingly e.g. japan set have to send back to japan and like you, no choice US all the way.
*
I see...so can I send by post?e.g fedex?
i just need to send to power adapter only...
TSdantwt
post Dec 9 2006, 07:22 PM

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From: Penang


QUOTE(judge-the @ Dec 9 2006, 07:20 PM)
try give them a call and see how's the procedure. most of us that bought non-asian sets already lost hope with the warranty by msoft.
*
haha...so are you one of them? tongue.gif
TSdantwt
post Dec 10 2006, 09:22 AM

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QUOTE(jaylike7 @ Dec 9 2006, 09:11 PM)
@dantwt,

i have that brick, is a jap version brick..

let me know if u interested..
Note: it including the stepdown adapter also.
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what is the power?the US version is 110-127V...
the xbox console are all standard input rite?jz the power brick is diffrent?
TSdantwt
post Dec 10 2006, 09:26 AM

OverD
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From: Penang


QUOTE(hikaru_x @ Dec 9 2006, 07:28 PM)
lemme guess... u feed 240v to to the poor power adapter? u can modify a PC power supply to power your 360, bro metalgrindsolid has done it.
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yea...but will it damage the console?

QUOTE(cylon @ Dec 9 2006, 07:39 PM)
....or since few of them already have their console broken u can try buying their adapter.
*
can i know which member?? smile.gif
TSdantwt
post Dec 10 2006, 09:36 AM

OverD
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From: Penang


QUOTE(cylon @ Dec 10 2006, 09:33 AM)
Dont think so.
Try our Night Market.. Btw...how and when did u buy your console. why didnt u bought it over here?
*
just the past Monday...damn sad...now hav to wait dono how long oni can play thanks to the adapter...hehe... sad.gif
TSdantwt
post Dec 13 2006, 11:24 AM

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QUOTE(hzwasy @ Dec 12 2006, 04:52 PM)
any of you know if Singapore xbox phone support is reachable from Malaysia? I tried calling +65 800 4481 330, doesn't work. any other number?
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try calling MIcrosoft Malaysia and ask them to direct you to Singapore's Microsoft...
TSdantwt
post Dec 13 2006, 11:26 AM

OverD
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From: Penang


QUOTE(cylon @ Dec 13 2006, 06:58 AM)
Hey..Jaylike is selling hi adapter here!

BTW...i'm selling my copies of Kameo, PDZ, Ridge Racer and Need For Speed Most Wanted NTSC/UC version for RM 70 a piece. Interested?
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QUOTE(silencer @ Dec 13 2006, 07:23 AM)
yelah..buy from jayllike...his power supply with the stepdown adaptor similar like yours...not worth it at all sending it to US...
waaa...cylon..sempat advertise lagi.....ekekekeke
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Thanks for the info...i called Microsoft Singapore and they are willing to replace mine for free...
TSdantwt
post Dec 14 2006, 01:47 AM

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QUOTE(xxboxx @ Dec 13 2006, 07:50 PM)
the xbox support number unfortunately is unreachable from malaysia fixed line. SG 1-800 number should be just direct call according to telekom 101 help centre, but there's no way for 800 number. i tried adding +65 / 02 / +65-1 / 02-1, till cannot. tried calling directly to MS SG and they told me there is no other number except that and the number can only be reach from SG line.
they didn't ask you to call the 800 number? how you going to take the power brick? they mail it to you?
*
no.i have to collect it myself at funan plaza which is in S'pore...

QUOTE(hzwasy @ Dec 13 2006, 08:18 PM)
can you please elaborate a bit for us whose units are still under warranty? thumbup.gif
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my dad 'kao tim' for me one...hehe...and you try reading the manual,it actually stated there quite clearly about the power supply...i type out a few,it said: If any problem occured with the power supply,try to call microsoft for support for REPLACEMENT...
TSdantwt
post Dec 14 2006, 11:47 AM

OverD
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From: Penang


QUOTE(xxboxx @ Dec 14 2006, 08:39 AM)
i tried calling MS SG but they instead ask me to call the 800 number. after explaining i'm in malaysia they ask me to go at xbox website and fill the form, which might take ages before i can get a replacement. maybe coz mine is console problem thats why have to be handle directly by xbox team.
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is it..?i'm not so sure about console fault...but as what i know,they will send the console for warranty at Australia which what the xbox guy told me...
i called MS M'sia and i told them i cant get through with the 800 number and i ask them to direct me to xbox360 S'pore and they did it...
TSdantwt
post Dec 15 2006, 12:01 AM

OverD
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From: Penang


QUOTE(Mr Ez @ Dec 14 2006, 11:49 PM)
Hmmm... looking at the first post "Hi,I just bought my xbox 360 from the US" or maybe i'm the one who missed something, ah anyways.
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QUOTE(xxboxx @ Dec 14 2006, 11:58 PM)
LOL, now i just saw that. so US console have to be send to Australia for fix? it's getting more strange.
*
yeah mine is from the US...but i dont know what my father said which makes them willing to change for me...hehe... tongue.gif
bout the console thing, that is what the MS Singapore fella told me if the console had any problem...

 

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