I made 3 separate orders Weds night. 3 main items that I wanted plus some filler Nescafe refill packs and Coffeemate as I was trying to get each order close to RM333 in order to get the max RM100 discount of the YES30 code. Anyway one of the items shipped Thurs afternoon. I got an email with the Poslaju tracking code and it seems valid. All Nestle items are currently showing as Verified and the others as Processing.

Update: Just realised that I can't find the courier tracking code on their website. It is, however, in the email that I received.
Update2: Received an email this morning (Fri) at 9:40am for another item which shipped. This one via GDEX. I was gonna check the tracking number but before I could that the item has already arrived at 11:30am. This is a piece of furniture from merchant Panmex.
The first item now showing as "Out for delivery" (Poslaju)
Update3: First item just arrived via Poslaju at 12pm. This is a DLink product. It shows as merchant DLink on Gemfive's website. Actual merchant is Aone Plus.

This post has been edited by soonwai: Dec 4 2015, 12:08 PM

Some updates for this morning.

Received an email at 9:40am for another item which shipped. This one via GDEX. I was gonna check the tracking number but before I could do so, the item has already arrived at 11:30am. This is a piece of furniture from merchant Panmex.

The first item now showing as "Delivery Process" (Poslaju). Since this is Poslaju, I fully expect to find a note sneaked into my mailbox sometime today that states that I was not at home. :-)

OK, so maybe Poslaju isn't all that bad. The first item just arrived via Poslaju at 12pm. This is a DLink product. It shows as merchant DLink on Gemfive's website. Actual merchant is Aone Plus.

jacky91 How did your order go? Did you get it already? If you don't mind me asking, which merchant you had problems with?

As for me, apart from 1 more item, the rest of the stuff arrived today. The last holdout is some software. Up to now, Day 5 (counting only work days), still no news, status is still "Processing". This item is stated as 4-8 days delivery.

btw, got some freebies too. I bought some stuff from Nestle in 3 separate orders (total 6 items) and they came in 3 separate Poslaju packages. In each package was a free 5-stick pack of Nescafe Caramel Latte 3-1. So if buying Nestle products, order them all separately (after taking into account the postage, of course). :-)

This post has been edited by soonwai: Dec 9 2015, 02:54 PM

Coincidentally that's the same merchant I bought from. AOnePlus right?

For the 2 items I bought, one's a router which was delivered very fast on Day 2 and software which just came this morning, Day 6.

I count the day I ordered as Day 0 which was last Weds night.

I also sent an email inquiry to Gemfive on Tues, Day 4. They replied today saying it was already shipped. By then the item already arrived.

I guess I was just fortunate. Communication is always a problem. Hope you have better luck next time.

I asked a similar question on Gemfive's FB.

Next status after that should be Shipped then Delivered if all went well.

When Shipped, you should receive an email with the courier tracking number. The tracking number is only in the email. You can't, or at least I couldn't find it, on their website. Weird.

This post has been edited by soonwai: Dec 10 2015, 05:24 PM

What happened? Tell us.

Refunds tend to take a while. Much easier to give your money then get it back. :-) The only time when I had to ask for a refund was with TGV. Earlier this year, I asked for a refund on Jul 24 and finally got the money back on Aug 11. Just a bit over 2 weeks.

I was buying a few tickets but the website was so slow that the process hang halfway, no tickets were issued but I was charged. I was using Paypal. Then I immediately made another booking via the iPhone app which went thru fine.

Straight away emailed TGV saying that I wanted a refund for the 1st transaction. Went to see the movie with the tickets from the 2nd transaction. The next day they wrote back saying my booking was successful and the tickets were already used. Hai. Had to write back to ask them to properly read my first email again which had details of both transaction and stated quite clearly that I wanted a refund for the 1st transaction which failed.

I see a lot of bad feedback but it's been ok for me so far. I've first ordered from Gemfive back in Dec 2015. I posted about them here. 4 orders in that month from various merchants. The ones I remember are TeeSang (Nestle stuff) and AonePlus (PC stuff).

Last Sat ordered some Milo from Nestle (Rurutiki), it shipped 14th from Johor and arrived today, 15th. Courier was TaQBin.

Which merchant?