My 1st experience with Gemfive.

Its already a bad experience.

Bought something that shown "in stock" in Gemfive app.
I found merchant contact the next day & message them roughly how long will the shipping take.

Guess what, merchant said "no stock", i was so dissapointed & asked why didnt they update as no stock so i could buy from someone or someplace else.

Merchant said, Gemfive system was hard to handle as Gemfive are the ones did not update their app & system...not the merchant themselves.

After checking for any cancellation options, i saw no buttons for cancellation except u have to email them.
And also in the cancellation T & C, u can read they will charge u rm10 or 2% of ur deals for cancellation process....ohhhh my ass...

End up i told merchant i will wait for restock & email gemfive customer service on gemfive lousy system.

I doubt they will get into it anyway.

This post has been edited by setsuna83: Mar 8 2017, 10:50 AM