Please beware of gemfive merchant BESTDEALAVSHOP who selling electrical item likes tv.
Take 10 days and no update on the shipment, complaint to gemfive and no update yet. First time meet a seller with unprofessional dealing

My 1st experience with Gemfive.

Its already a bad experience.

Bought something that shown "in stock" in Gemfive app.
I found merchant contact the next day & message them roughly how long will the shipping take.

Guess what, merchant said "no stock", i was so dissapointed & asked why didnt they update as no stock so i could buy from someone or someplace else.

Merchant said, Gemfive system was hard to handle as Gemfive are the ones did not update their app & system...not the merchant themselves.

After checking for any cancellation options, i saw no buttons for cancellation except u have to email them.
And also in the cancellation T & C, u can read they will charge u rm10 or 2% of ur deals for cancellation process....ohhhh my ass...

End up i told merchant i will wait for restock & email gemfive customer service on gemfive lousy system.

I doubt they will get into it anyway.