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 CIMB flexi charge, increase to RM40 per month

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wong8981
post Nov 2 2015, 03:01 PM

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QUOTE(Cheras Wong @ Nov 2 2015, 03:00 PM)
But once u reduce the principal, then the new facility limit will be lower and you need to withdraw some cash to maintain 70% in order to avoid the RM40 charges. Eg

Principal 100k, cash 30k, net loan =70k, no charge.

1) If now you have additional extra cash say 10k. If you bank into the account, then net loan is 60k and only 60% utilisation and hence RM40 charge applied.

2) If instead you reduce the facility from 100k to 90k, then the new limit will be 63k (70%*90k) and not 70k anymore. In this case, your max cash balance left in the account is 27k (90k-63k) only. Hence, u need to withdraw 3k in order to reduce your cash balance from 30k to 27k in order to maintain the 70% and no charge.

Either way you can't escape.
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hmm.gif hmm.gif
u are right too..... good job C bank
owj
post Nov 2 2015, 04:44 PM

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When is the starting date they are implementing this?

wong8981
post Nov 2 2015, 04:46 PM

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QUOTE(owj @ Nov 2 2015, 04:44 PM)
When is the starting date they are implementing this?
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1st dec 2015
Cocoon
post Nov 2 2015, 04:55 PM

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QUOTE(Cheras Wong @ Nov 2 2015, 03:00 PM)
But once u reduce the principal, then the new facility limit will be lower and you need to withdraw some cash to maintain 70% in order to avoid the RM40 charges. Eg

Principal 100k, cash 30k, net loan =70k, no charge.

1) If now you have additional extra cash say 10k. If you bank into the account, then net loan is 60k and only 60% utilisation and hence RM40 charge applied.

2) If instead you reduce the facility from 100k to 90k, then the new limit will be 63k (70%*90k) and not 70k anymore. In this case, your max cash balance left in the account is 27k (90k-63k) only. Hence, u need to withdraw 3k in order to reduce your cash balance from 30k to 27k in order to maintain the 70% and no charge.

Either way you can't escape.
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bank in more lo. 10k+3K


kheekuan
post Nov 2 2015, 08:55 PM

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Reckon they are deterring more applicants to take up their flexi loan packages
samkps
post Nov 2 2015, 09:03 PM

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QUOTE(kinnasai @ Nov 2 2015, 07:35 AM)
Is it RM10 to RM40, or RM10 + RM40? total RM50?
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They said shall impose a monthly flexi charge if the utilisation rate below 70%. They never mention the monthly maintenance fees is waived.

Therefore, I would presume is RM 10 + RM 40 + gst, which is RM 53 per month... doh.gif doh.gif
samkps
post Nov 2 2015, 09:07 PM

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QUOTE(Cocoon @ Nov 2 2015, 01:59 PM)
ya. misleading ppl. i will write to them also and bNM.
I already terminated few cc with this C bank. Very bad service. bad time squeeze ppl.
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My experience with CIMB in terms of service is quite okay.. However, this action makes me lose confidence on them.

I would avoid CIMB at all cost for any loan now, be it Full flexi, semi flexi or terms loan.

Who knows one day they sent out a mail and tell us all loan shall be subjected to a "service charge" of RM 100 per month, regardless flexi or no flexi, because they want to maximize their profit..

shakehead.gif shakehead.gif doh.gif doh.gif


samkps
post Nov 2 2015, 09:13 PM

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QUOTE(Cocoon @ Nov 2 2015, 04:55 PM)
bank in more lo. 10k+3K
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Yeah, blardy CIMB wants you to bank in more so that:

1.) Charge you extra RM 40 per month because low facility utilisation.

2.) Reduce your loan size (take away your cash) so call to avoid you being extra charge (RM 40).

Either (1) or (2), borrower still a definite loser. doh.gif
ManutdGiggs
post Nov 2 2015, 10:20 PM

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QUOTE(Jasoncat @ Nov 2 2015, 02:23 PM)
You may refer to the gollowing url:
http://www.bnm.gov.my/?ch=en_complaint_redress

You may write to bnmtelelink@bnm.gov.my and the complaint unit of the bank.
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Boss isit useful??? I ll help u guys to forward a luv letter to bnm as well. laugh.gif

Anw tis bank nothin gd la. The cc they gave me onli gd for me to hav kopi nia. The rest all cow dung. The reward points dun really get me athg. Mostly rubbish.
Jasoncat
post Nov 2 2015, 10:37 PM

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QUOTE(ManutdGiggs @ Nov 2 2015, 10:20 PM)
Boss isit useful??? I ll help u guys to forward a luv letter to bnm as well. laugh.gif

Anw tis bank nothin gd la. The cc they gave me onli gd for me to hav kopi nia. The rest all cow dung. The reward points dun really get me athg. Mostly rubbish.
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I used to wrote a complaint letter to a bank cc BNM but before BNM stepped in the issue already resolved. So not tested whether useful or not. But in this incident I think CIMB may lose its case to impose such condition on the existing loans.

This bank residential loan nothing attractive but its recently launched commercial loan quite attractive.

Btw, the cc only good for you to have kopi - wa! coffee luwak emas kah? tongue.gif

This post has been edited by Jasoncat: Nov 2 2015, 10:39 PM
ManutdGiggs
post Nov 2 2015, 10:41 PM

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QUOTE(Jasoncat @ Nov 2 2015, 10:37 PM)
I used to wrote a complaint letter to a bank cc BNM but before BNM stepped in the issue already resolved. So not tested whether useful or not.  But in this incident I think CIMB may lose its case to impose such condition on the existing loans.

This bank residential loan nothing attractive but its recently launched commercial loan quite attractive.
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I hav dealt with few banks with help.from bnm and luckily all cases favor me. I assume bnm can giv full assistance if we hav a solid reason to go against the bank. Especially charges part.

Btw garfield boss Wats the rate for the cimb latest commi loan??? Can get below 4.35???
Jasoncat
post Nov 2 2015, 10:47 PM

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QUOTE(ManutdGiggs @ Nov 2 2015, 10:41 PM)
I hav dealt with few banks with help.from bnm and luckily all cases favor me. I assume bnm can giv full assistance if we hav a solid reason to go against the bank. Especially charges part.

Btw garfield boss Wats the rate for the cimb latest commi loan??? Can get below 4.35???
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When there is dispute btw a individual and a bank normally BNM tends to side the person so ling as there is valid reason as you mentioned.

What I got is semi-flexi 85% MOF 30 years at 4.55% - Wa boss you got 4.35% kah? Geng!

Btw, how's your rojak biz?

This post has been edited by Jasoncat: Nov 2 2015, 10:48 PM
ManutdGiggs
post Nov 2 2015, 11:09 PM

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QUOTE(Jasoncat @ Nov 2 2015, 10:47 PM)
When there is dispute btw a individual and a bank normally BNM tends to side the person so ling as there is valid reason as you mentioned.

What I got is semi-flexi 85% MOF 30 years at 4.55% - Wa boss you got 4.35% kah?  Geng!

Btw, how's your rojak biz?
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Haha boss rojak biz so so la. Lucky me no charge gst 6% like banks so stil sustainable smile.gif

For.commi I onli gotten once @4.35%. The rest slightly higher but I guess cimb @4.55% is a bit on the high side le. Maybe can try appeal. Anw I siam cimb liao. The service is no even near bad. It's bout the worst I hav encountered.
Jasoncat
post Nov 2 2015, 11:31 PM

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QUOTE(ManutdGiggs @ Nov 2 2015, 11:09 PM)
Haha boss rojak biz so so la. Lucky me no charge gst 6% like banks so stil sustainable smile.gif

For.commi I onli gotten once @4.35%. The rest slightly higher but I guess cimb @4.55% is a bit on the high side le. Maybe can try appeal. Anw I siam cimb liao. The service is no even near bad. It's bout the worst I hav encountered.
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Tried few banks either same or worst than cimb rate - I thought this is not unreasonable for commie loan hmm.gif Boss you VVIP client got special rate I guess.
deschan100
post Nov 3 2015, 10:37 AM

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Can anybody share the complaint letter format? thanks
Zer0 c00L
post Nov 3 2015, 11:12 AM

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just took up a CIMB Flexi loan in August and now this.

It's fair enough that they want to charge utilization fee but on existing long term customers that have already signed up!!??

this I cannot live with
Cheras Wong
post Nov 3 2015, 11:25 AM

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QUOTE(Cheras Wong @ Nov 2 2015, 12:14 PM)
I have received the same notice last week. Hv written to them and made a complain to BNM as well.

Perhaps more people should complain to BNM, to preserve our right as a consumer. If we do nothing, they may increase the charges higher and higher, and other banks will follow suit.

This is ridiculous as if defeat the main purpose of the flexibility of this loan product.
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I complaint to BNM two days ago. I just received the below email from them. To protect our consumers' right, hence, more people should complaint to BNM to pressure the bank to reverse their decision. This ridiculous bank charges or the minimum utilisation rate of 70% is neither stated in our letter of offer nor the facility agreement. It means they do not pay any respect to the contracts they have signed with the borrowers in the first place, then what for we signed all the documentations, right??


from: BNM Telelink <bnmtelelink@bnm.gov.my>
to: "deleted"
date: 3 November 2015 at 11:02
subject: RE: Unreasonable bank charges
mailed-by: bnm.gov.my

Dear Sir,

We refer to your e-mail above.

We wish to inform you that we have escalated your complaint/appeal to our Complaint Management and Advisory Unit, for information and further action. If necessary, the unit will contact you.

Thank you.


BNMTELELINK
Bank Negara Malaysia
No Tel : 1-300-88-5465
No Faks : 03-21741515
Emel: bnmtelelink@bnm.gov.my

kochin
post Nov 3 2015, 11:33 AM

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QUOTE(Cheras Wong @ Nov 3 2015, 11:25 AM)
I complaint to BNM two days ago. I just received the below email from them. To protect our consumers' right, hence, more people should complaint to BNM to pressure the bank to reverse their decision. This ridiculous bank charges or the minimum utilisation rate of 70%  is neither stated in our letter of offer nor the facility agreement. It means they do not pay any respect to the contracts they have signed with the borrowers in the first place, then what for we signed all the documentations, right??
from: BNM Telelink <bnmtelelink@bnm.gov.my>
to: "deleted"
date: 3 November 2015 at 11:02
subject: RE: Unreasonable bank charges
mailed-by: bnm.gov.my

Dear Sir,

We refer to your e-mail above.

We wish to inform you that we have escalated your complaint/appeal to our Complaint Management and Advisory Unit, for information and further action. If necessary, the unit will contact you.

Thank you.
BNMTELELINK
Bank Negara Malaysia
No Tel : 1-300-88-5465
No Faks : 03-21741515
Emel: bnmtelelink@bnm.gov.my
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good!
please cc the bank too in your same email to bnm.
then expect cimb to call you ASAP.
rclxms.gif rclxms.gif
nookie188
post Nov 3 2015, 11:48 AM

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great.!

everyone who is affected should email to BNM immediately - just takes 2 minutes of your time..might save you
lots of duit in the end...

those who have taken loans from CIMB is now stuck if this RM40 is imposed- no recourse but forced to pay through the nose!

ordinary Malaysians are being squeezed left right and centre for every sen possible - my goodness..when wl we get a break??
Cheras Wong
post Nov 3 2015, 11:53 AM

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QUOTE(kochin @ Nov 3 2015, 11:33 AM)
good!
please cc the bank too in your same email to bnm.
then expect cimb to call you ASAP.
rclxms.gif  rclxms.gif
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I have written to the bank at the same time I lodged a complain to BNM, Until today, no email, no call, no response at all from C bank. Only BNM contacted me just know to get some of my personal details, and reply me the above email. Perhaps C bank think that they can impose whatever they want, since the facility agreement is always one sided and in their favourite at all time.



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