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Unifi Official TM UniFi High Speed Broadband Thread V23, ( -_・) ︻デ═一▸ Maxis & Time

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eternity4av
post Nov 11 2015, 08:04 AM

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QUOTE(RazerF4ns @ Nov 11 2015, 03:10 AM)
Hi guys can I revert my unifi30 back to vip20? Its really slow compare to vip20.
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if you can prove that its really slow, then I think you got a valid point to do so, try to negotiate with 100 / Customer Service, if all else fails, drag SKMM along. What exactly you think that its slow compared to VIP20? According to their technician, if your YouTube video loads without stutter, then everything its fine, if you're able to download up to 3GB per hour (for 50Mbps) not sure on 30Mbps, then you are good. That's their calculation. So, I'm pretty sure you can break that through easily.
eternity4av
post Nov 11 2015, 10:52 AM

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QUOTE(RazerF4ns @ Nov 11 2015, 03:10 AM)
Hi guys can I revert my unifi30 back to vip20? Its really slow compare to vip20.
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I would strongly suggest you to make a call to 100 to explain to them first, I feel you because I felt the same way as you when I got my upgrade to Unifi 50 earlier on, Speedtest.NET on 50MBps DOWN, 10 UP, but my Download speed, both direct HTTP & torrent is capped at VIP20's DL speed, & UL speed got reduced to 10MBps. Call 100, they assisted me to check on their internal settings, especially on the port speed. For my case, he told me that my download speed on their internal system is capped at 11MBps, but strangely I still can able to get 50MBps, since he insist, so I just leave it to him, right after his tweaking, my DL speed got worst, & I did Speedtest.NET on the spot, he said he did his best, & he will request his tech team to go to my housing area to configure my port, either by end of day, or tomorrow latest, it's already 4PM when I did the call. So no choice, I just bear with it, not too sure when does it get resolved without notice, till I received numerous call by unknown number on weekend, the tech guy called & ask is the speed improved? Didn't notice, everything went flawless as it seems. Direct HTTP can hit the peak at 7MB/s through IDM, as well as Torrent.


eternity4av
post Nov 13 2015, 11:23 AM

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anyone had luck flash dir-615 with other wrt firmwares? tried with klseet guides, but doesn't work.
eternity4av
post Nov 14 2015, 08:06 AM

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QUOTE(jusbella @ Nov 14 2015, 02:29 AM)
LOL did anyone received TM letter regarding Programme Improvement?

They state they carried out maintenance at mid nov until mac 2016, sometime they will contact u regarding the service.
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yes I did. what's your package & location?
eternity4av
post Nov 16 2015, 11:39 AM

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QUOTE(Xefron @ Nov 16 2015, 10:44 AM)
they are planning to replace ur ONT/BTU.Most probably all users with Alcatel Lucent ONT will get a replacement.

user posted image
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but I just got this returned the other day during my termination, now I'm using the white LED ones. Wonder which will they replaced with.


eternity4av
post Nov 16 2015, 04:57 PM

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yes, the old alcatel btu can serve vip20 both 20 down 20 up seamlessly, without low pings. don't understand why they want to replace it. the current one i have for unifi 50 seems made by huawei if I'm not wrong
eternity4av
post Dec 10 2015, 08:54 AM

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Hi guys, any one who are familiar with 1st month billing or Unifi 50 can advise me on interpreting the cost?

user posted image
eternity4av
post Dec 10 2015, 09:01 AM

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user posted image

Can see clearer?
eternity4av
post Dec 10 2015, 09:21 AM

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QUOTE(ycs @ Dec 10 2015, 09:09 AM)
» Click to show Spoiler - click again to hide... «


i think you need to post the unifi itemised charges, page 3 i think
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user posted image

Please help. Appreciate it lots, guys
eternity4av
post Dec 10 2015, 10:19 AM

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terminated, re-applied.
eternity4av
post Dec 10 2015, 11:05 AM

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QUOTE(fruitie @ Dec 10 2015, 10:23 AM)
The thing with this UniFi is you always pay in advance to use it. smile.gif

So, in your first bill, it will have current month's usage and future month's usage.
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QUOTE(GarubaSwey @ Dec 10 2015, 10:31 AM)
help with what? bill looks normal
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thank you, fruitie and all. i'm just out of curiosity to know how did the figures came from ,as i couldn't figure out how the calculate.


eternity4av
post Dec 25 2015, 10:29 PM

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ok now i got my 2nd bill. this time around i got charged extra again, this time 302.5 instead of my rm239+6% GST. extra charge even for 2nd month also?
eternity4av
post Jan 13 2016, 09:42 AM

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anyone managed to get 50/20 at bukit tinggi, klang?
eternity4av
post Jan 13 2016, 09:27 PM

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still 52/10 area bkt. tinggi klang
eternity4av
post Jan 16 2016, 08:11 AM

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still on 53/11 at botanic, klang area. was wondering when you guys reboot the modem, is it the router or alcatel btu?
eternity4av
post Jan 16 2016, 08:46 AM

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QUOTE(OKLY @ Jan 16 2016, 08:18 AM)
More effective to reboot the BTU, however I did not restart any of it yesterday and still got the increased speed.
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ok got it thanks. mind to share your location?
eternity4av
post Jan 19 2016, 09:44 PM

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QUOTE(fruitie @ Jan 19 2016, 07:27 PM)
Above is FYI if you intend to get free calls.
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so by doing so, will get us free calls although we're not entitled at the first place?
eternity4av
post Jan 24 2016, 01:26 PM

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finally got my 50down 20up, location botanic, klang. for those looking at n12hp for 50mbps, u can try to get this, able to get full speed on wifi with my macbook pro, mobile devices doesn't seems to get full speed, but still fast enough.

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