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Unifi Official TM UniFi High Speed Broadband Thread V23, ( -_・) ︻デ═一▸ Maxis & Time

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fruitie
post Jan 3 2016, 05:12 PM

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QUOTE(Colonel Cabuk @ Jan 3 2016, 05:10 PM)
It's that "some Youtube videos doesn't load at all/only 39kbps on Unifi" time again!

Already on Google DNS, already grabbed some new IPs. The only way to make it work is going through a Singapore VPN server.
*
I know right. I loaded the similar videos I had issues with my UniFi using my sister's Streamyx and they played instantly not like my UniFi.
Different routing for UniFi and Streamyx?
fruitie
post Jan 3 2016, 09:41 PM

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QUOTE(quasi @ Jan 3 2016, 09:21 PM)
Think they fixed it. My youtube streaming just jumped more than 10x from 2000kbps to 26000kbps
*
Good to hear that. Some of my videos are OK only a few are not.
How about your case?

QUOTE(Zi-Tech @ Jan 3 2016, 09:29 PM)
even when using data from telco load successfully compare to unifi advance...

i thing it different routing fro streamyx, vip and advance.... and seem like advance plan is more crappier than another 2....
*
Yes, 4Mbps but 1080p videos played instantly without buffering.
fruitie
post Jan 3 2016, 11:47 PM

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QUOTE(azcromex @ Jan 3 2016, 11:43 PM)
i think i kena scam by TM.
i installed unifi30+jumbo on mid Nov 2015

but they charged me full price(RM60) for jumbo instead of promo price(RM20).
for the last 2 month my bill has been RM29x/RM28x

called CS to complain and was calmly told "harga dia mmg mcm tu encik".
then i 'calmly' told her to visit TM website and check it herself. sendiri bagi promo pun taktau ka

now my complain got report number and have to wait 15 working days for investigation.

anybody else had similar issue?
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I thought the discount is on Internet and not HyppTV?
Mine is RM 179.
Internet: RM 169-20 (discount)
HyppTV (Aneka): RM 30
Total: RM 179
fruitie
post Jan 4 2016, 12:09 AM

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QUOTE(azcromex @ Jan 3 2016, 11:59 PM)
user posted image

hypptv is supposedly under promo too.
or i dont know if theres some mathematical trickery they trying to play. minus here plus there

can also be seen here.
total for me should be 209 minus GST
user posted image
*
Yeah, it's RM 179+30 = RM 209? In short, the Jumbo pack is RM 60.
Also take note, we always pay in advance before using it, so you might see your first bill is high as it includes current bill + next month.
fruitie
post Jan 4 2016, 12:22 AM

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QUOTE(azcromex @ Jan 4 2016, 12:20 AM)
i dunno how you get your number bro, but if jumbo pack is 60 then my internet is 209-60=149?
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I'm not bro.
Like I said Internet is RM 169-20 = 149 and HyppTV has no discount.
You can see actual price is RM 229, actually the RM 20 discount is from Internet and not HyppTV.

This post has been edited by fruitie: Jan 4 2016, 12:24 AM
fruitie
post Jan 4 2016, 01:43 AM

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QUOTE(babycry123 @ Jan 4 2016, 01:28 AM)
Hi all. Got a question here.

On the day of installation the technician skipped hypptv installation because I didn't have a TV at the time. Do you think I can go to TMPOINT and ask them for the STB? Because the technician didn't give it to me.
*
Yes, you can. My contractor too did the same thing to me when I applied in 2014. Anyway, TM said I can always collect from the nearest TM Point. Nevertheless, I gave the contractor another chance last year after I upgraded my package to 30Mbps and he finally delivered it to my house despite I still don't have a TV until now. laugh.gif

QUOTE(azcromex @ Jan 4 2016, 01:33 AM)
aik u said no but gave me the same equation,but in reverse  tongue.gif

ok,ok i understand the numbers beter now. so its confirmed that they are charging me non-promo price since my bills are showing 169+60 with extras coming from my first half-month

but if you check again my screencaps/their website they did mentioned jumbo pack is +30/MONTH.
plus, all the numbers you are mentioning to me is (149/169 for unifi30) is non existence on their website
this, to me is misleading and can lead to customer's confusions.

and also not to forget that i checked with their service agent TWICE  during application and during installation slot booking wether my acc falls under promo. both confirmed mine will be promo, yet when the bills come it tells a different story. and a complain to sc tells me 'harga dia mmg mcm tu encik' and fails to explain to me thoroughly.

user posted image
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You can complain for the RM 169. No worries SKMM is very fast, you shall get call from TM soon.
So your promo package is RM 209 all in, as simple as this.
fruitie
post Jan 4 2016, 06:39 AM

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QUOTE(babycry123 @ Jan 4 2016, 02:10 AM)
But how does the staff in TMpoint know if I'm lying or not?
*
They have record I guess but I will suggest you to call CS before you go.

QUOTE(wcypierre @ Jan 4 2016, 02:51 AM)
I guess they would have some records about it, otherwise fruitie would have not been able to collect her hypptv stb box
*
No la, I didn't collect it. The contractor finally delivered it few months ago. laugh.gif

QUOTE(Colonel Cabuk @ Jan 4 2016, 02:56 AM)
Now it's 'fixed'.

What I noticed is that the Youtube stream host is now r3---sn-30a7dnel instead of the other one, which will only load in the range of 50kbps.
*
Great! I will try it tonight after I go back to PJ. biggrin.gif
fruitie
post Jan 4 2016, 09:51 AM

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QUOTE(wcypierre @ Jan 4 2016, 09:00 AM)
as in you won't be able to get it back  laugh.gif  laugh.gif  time to install kodi on it  brows.gif
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Can install Kodi? drool.gif
Teach me please. biggrin.gif My HyppTV is not installed at all, lied on top of my cupboard. laugh.gif
fruitie
post Jan 4 2016, 10:41 AM

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QUOTE(ad2000 @ Jan 4 2016, 10:11 AM)
try this


*
QUOTE(MyPIA @ Jan 4 2016, 10:19 AM)
Installing Kodi is really easy, just go to play store and download or you can download the kodi apk on microsd card or usb and plug that into hypptv setup box and install

Sometimes play store works sometimes it doesn't
*
OK, I will check it out.

By the way, if I want to terminate my UniFi, will I require to return all the equipment? Assuming if I have installed other stuff in it, will that still be acceptable?
fruitie
post Jan 4 2016, 11:56 AM

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QUOTE(wcypierre @ Jan 4 2016, 11:01 AM)
you can always uninstall it though  laugh.gif
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Lazy. tongue.gif

QUOTE(azcromex @ Jan 4 2016, 11:07 AM)
i understand that. only thing is i was charged +RM60, not +RM30.
i will follow up with TM n see how it goes.
*
+60 is correct. Yours is Jumbo pack, so it is +60.
The only thing you want to argue it is on your Internet - RM 149 not RM 169.
Hope you can finally understand this now. sweat.gif

QUOTE(ad2000 @ Jan 4 2016, 11:09 AM)
yup..
you have to return ALL the equipments . Whatever you've installed in it(STB box) does not matter because S.O.P is the guys at the technical dept will reset and reinstall the software all equipments returned anyway
*
Alright. biggrin.gif
Noted. rclxms.gif
fruitie
post Jan 4 2016, 08:37 PM

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Came back to PJ and the first thing I tried is the speed.

user posted image

Thank God, my 10Mbps upload is still here...
fruitie
post Jan 4 2016, 09:57 PM

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OK, I access iflix using Chrome doesn't work, cannot detect me on UniFi. Changed to Firefox, it works. sweat.gif

Will try Android and iOS later.

Meh, the quality and movies suck. I stick back to my YouTube. tongue.gif

This post has been edited by fruitie: Jan 4 2016, 10:07 PM
fruitie
post Jan 4 2016, 10:29 PM

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QUOTE(christina1 @ Jan 4 2016, 10:25 PM)
Youtube offer free movies?
*
I watch latest Chinese reality shows. biggrin.gif

Oh ya, YouTube no more buffering. tongue.gif I purposely chose the videos I had problems earlier, no more problem. biggrin.gif
fruitie
post Jan 5 2016, 12:15 AM

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QUOTE(Colonel Cabuk @ Jan 5 2016, 12:14 AM)
And you need to install Silverlight. Argh.
*
Exactly. laugh.gif
Now the YouTube issue is fixed, bring it on! flex.gif

I'm very contented with my UniFi 30Mbps for now. tongue.gif
fruitie
post Jan 5 2016, 12:34 AM

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QUOTE(vknight @ Jan 5 2016, 12:31 AM)
Hi

Didn't come to the forum a week or 2 due to short holiday. Has the free Iflix service started?

Also how to view the statement online I don't remember TM giving me a sign-on ID.
*
Yes, started.

Your login ID is the same as your UniFi. xxxx@unifi. The xxxx is the login ID.
fruitie
post Jan 5 2016, 08:59 AM

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QUOTE(babycry123 @ Jan 5 2016, 08:57 AM)
Whats the default password?
*
I forgot how you will get it.... hmm.gif
I think TM will send to your email right after your UniFi is activated.
fruitie
post Jan 5 2016, 09:27 AM

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QUOTE(babycry123 @ Jan 5 2016, 09:02 AM)
Oh yah btw I went to Tmpoint yesterday to claim my STB. The staff didn't give it to my directly instead made a report and the technician will contact me soon.
*
At least you will still get it eventually.
fruitie
post Jan 5 2016, 10:57 AM

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QUOTE(biloxee @ Jan 5 2016, 10:23 AM)
This free iflix is to watch on the UniFi STB or can watch thru iPhone/iPad that is connected to UniFi?

Edit:

Got it working on my laptop via Firefox without needing to login. But the app on iPhone is asking for log in details. Do I enter my HyppTV username/pwd?
*
Nothing interesting on iflix really...
fruitie
post Jan 5 2016, 11:05 AM

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QUOTE(christina1 @ Jan 5 2016, 10:58 AM)
Yeah its better to download tv shows and movies.
*
I stream other sites is much better. biggrin.gif
fruitie
post Jan 5 2016, 12:16 PM

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QUOTE(christina1 @ Jan 5 2016, 11:09 AM)
Please recommend me the link other sites for movies smile.gif
*
I watch TVB dramas and also Chinese reality shows on YouTube. biggrin.gif

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