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 DiGi iPhone Discussion Thread | V7 , Discussion on DiGi rates & plans only.

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f5calvin
post Oct 17 2015, 09:30 PM

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QUOTE(ZoeyLPY @ Oct 17 2015, 04:59 PM)
Received call from Digi. Claimed the MNP take 24 to 48 hours after SIM card activation. Device will be send within two days afterward.
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how come u received call from digi? i have been "in progress" for a day or two ady
devilywan88
post Oct 17 2015, 10:04 PM

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QUOTE(fadzly @ Oct 17 2015, 09:03 PM)
i bought the last unit for iphone 6s plus 64gb rose gold at SS2. stock finished at 10am. so sad.. i need to pay penalty for previous Idigi 50 plan. they said, no more idigi 50, thus we need to pay the penalty fees for the previous iphone 6+ device. RM200 gone
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how long u have left in ur idigi contract?

This post has been edited by devilywan88: Oct 18 2015, 12:13 AM
TOMEI-R
post Oct 17 2015, 10:43 PM

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QUOTE(haidar.mh8 @ Oct 17 2015, 03:49 PM)
havent receive the phone.

Promised to deliver it on 16th. mad.gif  mad.gif

I cant go out anywhere and waiting for the phone. vmad.gif  vmad.gif  vmad.gif
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Most courier companies only work half day on Saturday. You should check with Digi cs if they have dispatched your phone. If they say they have dispatched the unit, the should be able to provide you with a tracking number.

QUOTE(fadzly @ Oct 17 2015, 09:03 PM)
i bought the last unit for iphone 6s plus 64gb rose gold at SS2. stock finished at 10am. so sad.. i need to pay penalty for previous Idigi 50 plan. they said, no more idigi 50, thus we need to pay the penalty fees for the previous iphone 6+ device. RM200 gone
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Wow... that is pretty unreasonable. Why make you penalty when you are signing another contract with them? Not that you are porting out or cancelling the contract. shakehead.gif
ZoeyLPY
post Oct 17 2015, 11:08 PM

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QUOTE(Jason @ Oct 17 2015, 08:42 PM)
Where you MNP from? Seems like Maxis got issues as their "system down"
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I MNP from umobile. Digi staff claimed port in to Digi take 24 hours to 48 hours.

QUOTE(f5calvin @ Oct 17 2015, 09:30 PM)
how come u received call from digi? i have been "in progress" for a day or two ady
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Maybe you can try call Digi Cs to check status?
wjleong15
post Oct 17 2015, 11:20 PM

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QUOTE(ZoeyLPY @ Oct 17 2015, 11:08 PM)
I MNP from umobile. Digi staff claimed port in to Digi take 24 hours to 48 hours.
I MNP from U Mobile to DiGi took 5 minutes only. I did it at Sunway Pyramid DiGi Center. rclxms.gif
wjleong15
post Oct 17 2015, 11:21 PM

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QUOTE(mickeywoi @ Oct 17 2015, 09:11 PM)
iphone 6s+ 64gb rose gold all out of stock... anyone know when will be the next wave coming ??
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What about 6s 64gb rose gold?
kevin218
post Oct 18 2015, 12:24 AM

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QUOTE(wjleong15 @ Oct 17 2015, 11:21 PM)
What about 6s 64gb rose gold?
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Try visit cheras C180 Digi Store.

3, Jalan C180/1, 43200 Cheras, Selangor, Malaysia
mickeywoi
post Oct 18 2015, 01:50 PM

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QUOTE(wjleong15 @ Oct 17 2015, 11:21 PM)
What about 6s 64gb rose gold?
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there are some places still avaible, you may check digi website
kamikraze
post Oct 18 2015, 02:24 PM

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Finally, MNP successful. Now I can go fetch the 6s.
f5calvin
post Oct 18 2015, 02:38 PM

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QUOTE(kamikraze @ Oct 18 2015, 02:24 PM)
Finally, MNP successful. Now I can go fetch the 6s.
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once MNP successful do we wait for courier to send or collect?
wjleong15
post Oct 18 2015, 05:16 PM

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QUOTE(mickeywoi @ Oct 18 2015, 01:50 PM)
there are some places still avaible, you may check digi website
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DiGi website no 64gb rose gold 6s stock.
kamikraze
post Oct 18 2015, 08:27 PM

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QUOTE(f5calvin @ Oct 18 2015, 02:38 PM)
once MNP successful do we wait for courier to send or collect?
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how did you MNP? if via online then you will just need to wait as Digi will know when your sim activated. They will deliver to you. If MNP via Digi Centre, need to go collect.

QUOTE(wjleong15 @ Oct 18 2015, 05:16 PM)
DiGi website no 64gb rose gold 6s stock.
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haha.. got mine just now.. will keep in box for now.. no case yet..
fadzly
post Oct 19 2015, 12:07 PM

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QUOTE(devilywan88 @ Oct 17 2015, 10:04 PM)
how long u have left in ur idigi contract?
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another 12 days



QUOTE(TOMEI-R @ Oct 17 2015, 10:43 PM)
Most courier companies only work half day on Saturday. You should check with Digi cs if they have dispatched your phone. If they say they have dispatched the unit, the should be able to provide you with a tracking number.
Wow... that is pretty unreasonable. Why make you penalty when you are signing another contract with them? Not that you are porting out or cancelling the contract. shakehead.gif
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ive complained at email. guess what the response? they cant see the bill because its unbilled yet eventhough ive given the reciept for that penalty. so they are asking me to remind them back if the bill available. WTH...

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This post has been edited by fadzly: Oct 19 2015, 12:11 PM
TOMEI-R
post Oct 19 2015, 12:12 PM

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QUOTE(fadzly @ Oct 19 2015, 12:07 PM)
another 12 days
ive complained at email. guess what the response? they cant see the bill because its unbilled yet eventhough ive given the reciept for that penalty. so they are asking me to remind them back if the bill available. WTH...

user posted image
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Digi is always like that and will just ignore the charges if you choose to keep quiet about. Follow up on your case with them and you could get your money refunded. By the way, why not wait for the 12 days to be over then only renew your contract?

This post has been edited by TOMEI-R: Oct 19 2015, 12:12 PM
fadzly
post Oct 19 2015, 04:08 PM

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QUOTE(TOMEI-R @ Oct 19 2015, 12:12 PM)
Digi is always like that and will just ignore the charges if you choose to keep quiet about. Follow up on your case with them and you could get your money refunded. By the way, why not wait for the 12 days to be over then only renew your contract?
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i cant resist bro.. i want to give this iphone to my wife at jb this weekend. i rarely go back to JB. its a last unit anyway. its either u take it or gone. So, i just take it. but of coz, complaint letter will go next. hopefully can be refunded
TOMEI-R
post Oct 19 2015, 04:28 PM

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QUOTE(fadzly @ Oct 19 2015, 04:08 PM)
i cant resist bro.. i want to give this iphone to my wife at jb this weekend. i rarely go back to JB. its a last unit anyway. its either u take it or gone. So, i just take it. but of coz, complaint letter will go next. hopefully can be refunded
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Oh.. not for you eh.. Sambar 1 bijik lagi untuk pakai sendiri bro! laugh.gif
fadzly
post Oct 19 2015, 04:36 PM

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QUOTE(TOMEI-R @ Oct 19 2015, 04:28 PM)
Oh.. not for you eh.. Sambar 1 bijik lagi untuk pakai sendiri bro! laugh.gif
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bro.. iphone 6+ lama xda beza. just wait for ip7
fadzly
post Oct 19 2015, 05:09 PM

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QUOTE(TOMEI-R @ Oct 19 2015, 04:28 PM)
Oh.. not for you eh.. Sambar 1 bijik lagi untuk pakai sendiri bro! laugh.gif
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Guess what, i cant get a refund. Noob

QUOTE
Dear Mohammad Fadzly,

Mobile/Account number: 0129XXXXX

Thank you for your email dated 19/10/2015 in regard to the penalty fee issue.

As checked, your previous plan was iPhone 6 PLUS 64GB with iDiGi50 (12 month contract until 07/11/2015). Then, you have subscribed iPhone 6S PLUS 64GB with Digi Smart Plan 50 on 17/10/2015. As per our terms and conditions, any early termination or breach of contract will lead you to the penalty fee. Therefore, the penalty fee of RM200.00 is genuine for the charging perspective. You may refer below link for your reference:

http://new.digi.com.my/cs/Satellite/Page/t...rly_termination

'The Customer who selects a bundled package with a modem/smartphone may opt to pay a monthly installment fee for a fixed duration for the modem/smartphone. In the event that, within the installment period, (i) the Customer prematurely terminates the subscription to the service; or (ii)the Customer's subscription is terminated by Digi due to the Customer's payment defaults or contractual breach, the Customer shall pay a termination fee amount equal to the sum of the modem/smartphone installment monthly fees for the unexpired modem/smartphone installment tenure which shall become immediately due and payable'.

Should you have any other enquiries, please email us at custsvc@digi.com.my or call to our Helpline at 0162211800.


Regards,

Mohd Hairullnizam
Digi Customer Service
damn it. Ive been forced to terminate, now they say termination fee is valid. Thanks Digi
TOMEI-R
post Oct 19 2015, 05:31 PM

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QUOTE(fadzly @ Oct 19 2015, 04:36 PM)
bro.. iphone 6+ lama xda beza. just wait for ip7
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"The only thing that's changed is Everything" tongue.gif

QUOTE(fadzly @ Oct 19 2015, 05:09 PM)
Guess what, i cant get a refund. Noob
damn it. Ive been forced to terminate, now they say termination fee is valid. Thanks Digi
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Go report at SKMM or KPPDNK whistling.gif
fadzly
post Oct 19 2015, 06:28 PM

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QUOTE(TOMEI-R @ Oct 19 2015, 05:31 PM)
"The only thing that's changed is Everything"  tongue.gif
Go report at SKMM or KPPDNK  whistling.gif
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bole ka?
how to report?

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