i used to face this issue but it just went away after a while. back then i was on iOS 9.0.0 if i'm not mistaken and i suspected that it was the OS's fault. what version are you on now? and did you jailbreak your device?

9.2 now.. even 9.1 also the same. had been having this a month.. no jailbreak

I have a nano sim card that I am not using when I signed up the new iphone plan early this year.

I brought a new phone now and need to use this nano sim card now.

Can this card be activated and how ?

Tried calling helpline but nobody picking up ......

Hope got sifus here can help .....

Hi, i just sent my iphone 6 for warranty due to touch ID not working. They say will exchange a brand new phone in 30 working days.

Does it take that long? Its a torture without a phone for 30 working days. Anyone experienced it? Thanks

any sifu know
how DIGI 12 months EPP plan calcation?

Device discounted price + 6% gst then divide by 12.

Can I just solicit advice here whether anyone here who signed up a plan with DiGi, purchased an iPhone 6s Plus but got a DOA unit? And were you able to claim under the 14 days Apple Return/Replacement policy and not under RMA as the unit was only a couple of days old? TQ.

Ive just sent in mine for warranty too...but to my horror i read many experiences of people only get their phone after 2-3 months of waiting on digi community page ..m so worried now.

Hi may i know your a month waiting includes weekends? I just sent in mine 2 weeks ago.....dunno how long more i should wait

Mine is also sent in about 2 weeks back, @ The Gardens branch. From what i heard from the counter they told me confirm latest is 30 working days. So im not sure whether it includes weekends or not. Pls update once u got your phone back.

Yes including weekend

Yes really a torture withour your iPhone for 30 days!
They gave me a new one exactly after 30 days..

sure, will update here once i collect it... probably after CNY lol

Exactly after 30 days as in one month? including weekends or 30 working days?

Edit: saw your previous post.. which includes weekends. oh great..

So the new phone comes with additional warranty?

This post has been edited by kenn723: Jan 27 2016, 12:00 PM

Received a message this morning from Digi to collect my replacement phone! Will be collecting it tomorrow

So fast...im here waiting until dunno like what....

Hi there. My 6s+ just instlled with screen protector which i bought from digi center. Unfortunately, once installed there are area where the film not stick properly. I believe it is because the sides glass curvature are not even or flat rather than bevelled.

I forgotten the brand but its like "monofilm" corning glass 0.04mm thickness 9H. The most expensive one about RM131 per pcs. Due to that i feel quite disappointed and don't know what to do besides sharing with you guys to get some support. 😢

hi, does the monthly installment price here incl monthly bill or only just phone?
http://new.digi.com.my/services/easy-payment-plan

Are the iPhone 6s bought with digi plan like caked to digi telco?? Or is it a fully untouched iPhone?

New, sealed phones.