UOB FD system will automatically makes it mature on week day. Wonder is it a Singapore central bank policy since both are from Singapore.

My UOB placement was on 17/10/2014, the maturity date is 19/10/2015 which is a Monday.

Another FD placement on 29/10/2014, maturity date 29/10/2015

The sticker said no picture allowed but leng lui is not BSN property, you are not taking picture on BSN property lah...next time remember to take picture for bbgoat eyetainment

BSN service is very slow and inefficient...I experieced that last time when my money was moved out due to my account is inactive. Need to go at least three times to get it settled

First time submitted info and passbook as proof. I was asked to come back after a few days for the bank to check. Second time went back, was told the status. Then .after 1 month nothing happen...
Third time went to follow up....
Then only receive an email on the status....

The working pace is the workers themselves didahulukan...

This post has been edited by gsc: Oct 19 2015, 07:45 PM

UOB has changed the system. There is a KPI (key performance index) on the counter staff on time taken to process transaction All forms have to be filled in first before proceeding to the counters. Very unfriendly to customers. Was told to go to customer service counters to get the form filled in but all the staffs were fully occupied. Comparatively Ocbc and Citi bank are much better in customer service.

Bbgoat, UOB on average has more young leng lui compared to that of Ocbc.

Late one day payment on interest ? Thought you monitor your FD and renew on mature day? You better find out why and may be other members also affected but didnt reliase.

Uob does not allow to top up on matured FD like last time to enjoy the promo rate. The IBG is Rm1 and Rentas is rm5.

By the way, Ocbc has called to collect the hugo boss pen.

This post has been edited by gsc: Oct 20 2015, 11:18 PM

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This post has been edited by gsc: Oct 21 2015, 03:03 AM

The UOB I went to is at Penang Kelawai road branch...many customers were waiting and the customer service staffs couldnt cope. During that day, the counter staff supervisor was sort of raising her voice, calling the customer service staffs " any one can help? " (It was another customer that needs help.) About 1 min later, one Uob gentleman appereared and said every one was busy.

Implemet the new KPI system is shifting the problem from counter to the customer service. In terms of premier customer service still Citi first, follow by Ocbc...Uob the worst

It is garbage logic

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This post has been edited by gsc: Oct 29 2015, 07:18 PM

Just made a FD placement today at Am bank for 2 years. Interest credited into truesaver

UOB 12 months 4.2%
Ambank 2 years 4.6%.
Ocbc 13 months 4.2%.

Have placed into all these banks.

Ambank gave you 4.25% for 12 months. Was at Ambank today and the brochure written 4.2%

Today went to Citi bank withdraw my mature FD.

The counter girl asked why want to withdraw.
I said because your bank robbed my money
She said "I beg my pardon"
I said i dont want to give Citi bank free money.

Milo at Giant sold at 33 and Tesco sold at 31. Giant robbed me rm2? Or I give Giant rm2?

This post has been edited by gsc: Oct 29 2015, 07:37 PM

I only go to the one at Kelawai rd because the one in town is practically impossible to find the car park

Agreed. The pages moved very fast but unrelated posts.

Can anyone confirm RHB 3 months 4.2% is pure FD? Tq

Thanks for your speedy reply. Went to RhB, but was too late. Bank closd. Walked over to Ocbc, was told promo rate
6 months 4.3%
12 months 4.5%

Signed up the document ready for Monday placement. Promo ends Dec.
Ocbc is best rate so far.

Didnt make any online appointment. Just walked and was informed the promo. Placement is immediate. Need fresh fund.
Last Friday I didnt plan to place with Ocbc coz not aware the promo and didnt bring cheque book. So only signed the document ready and Monday just need to pass the cheque.

I placed both 6 months and 12 months. Last months have placed 2 years on Ambank and 12 months UOB. Thinking of having some shorter months to spread out. Still didnt see any stunning RM inside Ocbc

I went to Ambank on the last day offer on 20 inch luggage bag, was told only first 500, non guarantee, thus didnt place for 6 months instead go for 2 years. Ocbc parking place is alway a headache

News mentioned US likely to increase the interest rate and expect ringgit to depreciate further. If US increases interest rate, BNM may follow. No wonder Ocbc promo till end of Dec. Let's see what will be UOB strategy to counter Ocbc

Typical bank approach. Trying to get customers change their mind to look into other investment products. I have gone through this once and the staff already knew what I want is pure FD

When you made an earlier placement, there is a contract of agreement on FD placement stating the contract period. You cannot add money to current FD which is still in the contract.

Imagine the offer for Ocbc 12 months is 4.5% now and I have made a placement yesterday. Let's say the FD rate drops to 4% in Dec., do you think bank will allow you to add money on the 4.5% FD?

IBFT or iBG? HL charges rm2.15. Not free