Subscribing 10mbps but just getting 1mbps
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 Sep 26 2015, 01:32 PM, updated 11y ago
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#1
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Junior Member
6 posts Joined: Jun 2014 
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I had subscribe a 10mbps maxis fibre but it seems like i only getting like 1mpbs download speed! And the internet speed these day seems like VERY UNSTABLE the speed decreases and then increase back. Please help!
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Sep 26 2015, 04:49 PM
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#2
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Senior Member
2,707 posts Joined: Apr 2015
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QUOTE(Ahhkiat @ Sep 26 2015, 01:32 PM) I had subscribe a 10mbps maxis fibre but it seems like i only getting like 1mpbs download speed! And the internet speed these day seems like VERY UNSTABLE the speed decreases and then increase back. Please help! -PMed- |
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Sep 26 2015, 11:40 PM
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#3
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Junior Member
150 posts Joined: May 2015
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Useless one~
They aren't going to fix your problem I been facing to this about 5 month |
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Sep 26 2015, 11:52 PM
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#4
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Junior Member
6 posts Joined: Jun 2014
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Really do hope they paying attention to this.... wanted a customer to pay 10mbps bill but actually only provide 1 mbps services... somehwe feel like cheating...
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Sep 27 2015, 12:29 AM
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#5
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Junior Member
150 posts Joined: May 2015
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I reported and this is how they replied:
Based on your report,it is still within a acceptable range.You should be browsing smoothly and play online games without problem. |
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Sep 27 2015, 12:32 AM
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#6
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Junior Member
6 posts Joined: Jun 2014
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QUOTE(Lee Hoe Mun @ Sep 27 2015, 12:29 AM) I reported and this is how they replied: so ridiculous and now i starting to understand 1 thing. maxis says to be providing 10Mbps but actually the b stands for BIT not byte!!! if after convert it to MBps it only contains aorund 1.1 MBps!!!Based on your report,it is still within a acceptable range.You should be browsing smoothly and play online games without problem. |
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Sep 27 2015, 01:29 AM
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#7
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Junior Member
150 posts Joined: May 2015
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Ya,it is
That is correct one== I tot you say speedtest |
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Sep 27 2015, 01:45 AM
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#8
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Junior Member
6 posts Joined: Jun 2014
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they should have mention the BIT...
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Sep 27 2015, 01:51 AM
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#9
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Senior Member
1,411 posts Joined: Jun 2009 From: land of burung kenyalang 
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i do wonder if you guys realized that EVERY telco displays their data speed in MegaBITSPerSecond(Mbps) and not in MegaBYTESPerSecond(MBps). and what you get in your download speed is the speed you subscribed divided by 8.
so subscribing to 10mbps = +-1.2MBps but if you know that and you're not getting around that speed, then you should complain |
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Sep 27 2015, 01:57 AM
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Junior Member
6 posts Joined: Jun 2014
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yeap.. know it. they are providing BIT instead of BYTES . Great job.
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| Change to: |  0.0138sec
 0.54
 5 queries
 GZIP Disabled
Time is now: 27th November 2025 - 02:33 AM |
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