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 Subscribing 10mbps but just getting 1mbps

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TSAhhkiat
post Sep 26 2015, 01:32 PM, updated 11y ago

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I had subscribe a 10mbps maxis fibre but it seems like i only getting like 1mpbs download speed! And the internet speed these day seems like VERY UNSTABLE the speed decreases and then increase back. Please help!
TSAhhkiat
post Sep 26 2015, 11:52 PM

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Really do hope they paying attention to this.... wanted a customer to pay 10mbps bill but actually only provide 1 mbps services... somehwe feel like cheating...
TSAhhkiat
post Sep 27 2015, 12:32 AM

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QUOTE(Lee Hoe Mun @ Sep 27 2015, 12:29 AM)
I reported and this is how they replied:
Based on your report,it is still within a acceptable range.You should be browsing smoothly and play online games without problem.
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so ridiculous and now i starting to understand 1 thing. maxis says to be providing 10Mbps but actually the b stands for BIT not byte!!! if after convert it to MBps it only contains aorund 1.1 MBps!!!
TSAhhkiat
post Sep 27 2015, 01:45 AM

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they should have mention the BIT...
TSAhhkiat
post Sep 27 2015, 01:57 AM

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yeap.. know it. they are providing BIT instead of BYTES . Great job.

 

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