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 Taobao Global Direct Shipping - experiences?, The good and the bad

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adamw
post May 27 2020, 01:44 PM

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QUOTE(idoblu @ May 27 2020, 12:54 PM)
I encountered a really weird seller.
Before buying, I communicated very well with the seller.
Once paid, I got a tracking number but items did not get send out.
PM seller but no replies. After 2 weeks, still no movement on the courier picking up the items. In the end, I cant help but cancel and asked for refund.

I cant understand why a seller would want to go thru the trouble and get nothing but a bad reputation. I really no luck buying from Taobao

Maybe you sifus can give me some insight as to why
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Some sellers do not sent to warehouse. I kena twice, keep chasing no reply. Then chat with him ask me inititate refund because they don't sent to warehouse ranting.gif
adamw
post May 27 2020, 01:46 PM

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QUOTE(vernon91 @ May 27 2020, 12:41 PM)
ya they always sms before delivery

Did they made any announcement on this?

I only saw they lowered the price for sea shipping starting tmr evening  hmm.gif

[attachmentid=10501146]

https://www.facebook.com/Cainiaoglobal.Taob...?type=3&theater
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Mine from Agent but rest of them should follow soon. Business back to normal in China but volume is low.
adamw
post May 27 2020, 03:26 PM

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QUOTE(idoblu @ May 27 2020, 03:16 PM)
no wor, not send to taobao warehouse
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Where you sent to then?
adamw
post May 27 2020, 04:16 PM

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QUOTE(idoblu @ May 27 2020, 03:54 PM)
ezship warehouse

seller wants to play me i guess, i think need to wait 5 days to get auto-cancel and refund if seller does not dispute the cancellation
anyway, i just ordered from another seller.
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As long as warehouse address some sellers won't sent. Doesn't matter TB or others. They won't dispute, refund is quite fast for me. Normally within few hours.

This post has been edited by adamw: May 27 2020, 04:17 PM
adamw
post May 27 2020, 06:13 PM

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QUOTE(Matchy @ May 27 2020, 05:18 PM)
But why though?
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They don't want the hassles! Sending items to warehouse a lot of restrictions. If rejected they have to bare courier charges. Lucky not many suppliers like this, 1 in a 100 maybe. brows.gif
adamw
post May 28 2020, 12:55 PM

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QUOTE(idoblu @ May 28 2020, 12:19 PM)
OMG, I ordered from another seller, this is what I got this morning - 亲  您拍的这款发不出了 ,麻烦申请一下退款哈 ,抱歉
and the item also hilang from their shop....like the first seller.

The item like top secret weapon but its just cable trunking..... bangwall.gif
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Sent me link, when free i check for you!
adamw
post May 28 2020, 05:26 PM

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QUOTE(melcurious @ May 28 2020, 03:16 PM)
This kind of super long stuff fortunately seller cancel your order. Else later on the forwarder site when come to the shipping cost calculation you will complain here and there. And say forwarder is cheating you. Unless you are shipping lot of thing and engage like at least 0.3CBM of sea shipment. Then you can all lump together.
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Nowadays, Sea via Agent also have per kg. No need 0.3 CBM but slightly higher that's all. This item still within shipping size if my calculation is correct, only 800mm x 5 pcs + various joints using my best pal "google translate" brows.gif

This post has been edited by adamw: May 28 2020, 05:27 PM
adamw
post May 29 2020, 04:32 PM

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QUOTE(sHawTY @ May 29 2020, 12:48 AM)
Yes, there is a refund option in Taobao
But I dont know if it will be approved if item is lost in Malaysia

Thats why I asked
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Good thing about using Taobao logistics is, as long as you didn't received your goods, you get full refund. 3rd party Agents for ecample, if item rm1k missing sometimes they refund 200 if you are lucky.
adamw
post May 31 2020, 03:30 PM

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QUOTE(idoblu @ May 28 2020, 02:45 PM)
the item from both sellers also deleted already but here is another seller selling same thing -
https://item.taobao.com/item.htm?spm=a1z0k...._u=t2dmg8j26111

second seller already ok the refund this morning.
first seller still dont want to layan
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TB
the above so much cheaper?
adamw
post Jun 1 2020, 02:52 PM

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QUOTE(mcdeck @ Jun 1 2020, 02:36 PM)
Yeah, I guess I will wait for the parcel today. If the item is still otw, I will not gonna hit the confrim receipt (another prob is that it only left 5 days to confirm).  sweat.gif
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If I am not mistaken you can request to extend.
adamw
post Jun 28 2020, 08:38 PM

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QUOTE(PowerGadget @ Jun 27 2020, 10:05 PM)
Anybody experience May Express before?

My package showing arrived hub since 20th a June but I never heard of May Express before.

I’m from KK, Sabah. Always wanted to pick up myself but couldn’t locate their office.

It’s been one month since I place my order from taobao 😅

Edited : Wrong courier name
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New startup. Not all states have office but guess they have appointed 3rd party to take care of delivery.
adamw
post Jul 7 2020, 12:16 PM

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QUOTE(Xcal @ Jul 6 2020, 03:11 PM)
Just received my parcel from taobao again. This time clearly the van is ABX express.

Taobao consolidated sea shipping bout 17kg (volumetric)

Same speed as last time

user posted image

But anyhow the goods are not really protected. So some of the steel racks have dents have to knock back, patah a bit need epoxy to glue. But the glass stuffs the seller already put in box with polystyrene so it is safe. Electrical items also is boxed and have polystyrene so it is safe.

Looks like for sea shipping it really depends on how the first seller pack the items, also the items at the edge of the bag is usually the ones dented. The items inside is okay protected by other stuffs.
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how much you paid for 17kg?
adamw
post Jul 7 2020, 08:04 PM

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QUOTE(Xcal @ Jul 7 2020, 03:38 PM)
I just realized it's not 17kg but it's 28kg haha.

it's mostly volumetric weight

user posted image
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Below rm6/kg very good rates.
adamw
post Oct 16 2020, 06:14 PM

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QUOTE(culain99 @ Oct 14 2020, 01:22 PM)
Really ah, must check. Hope air also reduced.
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Slowly wait!
Just received this!
西马空运费用调整
由于最近航空公司仓位紧缺!导致成本增加!所以不得已调整运费。

请顾客们理解。
adamw
post Mar 7 2021, 01:56 PM

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QUOTE(leftycall9 @ Feb 25 2021, 03:49 PM)
4px
Boxku - service ok. But I only tried once for 1.2 kg parcel delivery.
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PM invitation code for Boxku brows.gif

This post has been edited by adamw: Mar 7 2021, 01:56 PM
adamw
post Mar 7 2021, 01:58 PM

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QUOTE(leftycall9 @ Mar 7 2021, 01:57 PM)
Invitation code?
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I try signup there's an invitation code to fill, might as well benefit someone.
adamw
post Jun 17 2021, 09:31 PM

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QUOTE(b0rhui @ Jun 17 2021, 05:07 PM)
The service fee - 1.5% on online banking, is mandatory right? Or there is a way to avoid paying for that
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Open Alipay RMB account. Last time got many forummers offering this service but lately never checked.
adamw
post Jun 17 2021, 09:32 PM

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QUOTE(ycs @ Jun 17 2021, 09:30 PM)
which courier to use to return goods to china seller?
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it will cost almost rm100 per kg, not worth it!
adamw
post Jun 18 2021, 01:31 AM

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QUOTE(b0rhui @ Jun 17 2021, 11:53 PM)
When I made first payment through e-banking first time it was waived too. I'll try with Lazada wallet whether second order onwards got free waiver
Alipay RMB you mean topup RMB inside alipay? I got balance RMB inside Alipay.. Lately I realised the rip off rate charged by the reloader. Through bank rate/revpay rate more attractive.. but that 1.5% hmmm makes it almost the same with top up RMB balance
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How much is your reloader current rate?

adamw
post Jul 28 2021, 10:02 AM

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QUOTE(jibpek @ Jul 28 2021, 09:37 AM)
Taobao direct shipping has a lot of restrictions.

Better use 3rd party, but 3rd parties are getting more expansive since covid.

Any recommendation?
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Buy more ship via agent using sea freight thumbsup.gif

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