Lazada Express:
https://logistics.lazada.com.my/track

Reminder to everyone: if you're on desktop, all you get is a Cainiao number, in which case you can track via here:
https://pbc.cainiao.com/orderStatusSearch

You still won't get the local tracking number (only can see on the app), but at least you can see which courier.

Any idea when Cainiao Malaysia will get back to work. Some companies in China are on break until the 7th.

Kastam is one thing, but Cainiao also needs to inform the local courier to arrange for the pickup, based on a reply on the previous page.

Looks like we're in the same situation. No update since arriving in Malaysia on 22nd Jan.

Cainiao's rep via the Taobao site did say 'your local Customs have been more strict recently' but I think it's a polite form of saying 'your Kastam side is slow, not us'.

gg

In transit Today 22:24
[Cross-border] Due to the recent strict inspection of air-freight import parcels by the Malaysian Customs, the customs clearance time for inbound parcels has been extended, which may cause your order to be delayed by about 7 days. We are allocating resources to speed up the processing, so please be patient.

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