hi Maxis, i am using this #hotlink WM, i really need to get this validity 365. Please help. please PM. tq

Hi Hotlink Team,

I wish to revert my #Hotlink to older plan that enables me to subcribe to Hotlink 365.

Thanks in advance!

Sir/Mdm,

I would like to convert the #hotlink WM plan to basic plan which entitle for 365 days validity.
Actually i transfer from celcom postpaid  this year i thought hotlink got 365, so i transfer from celcom to hotlink. If hotlink cant let me change to basic plan which entile for 365 days validity , i think will transfer to digi or tune talk
Please assist.
Thx

Hi, I also have the #hotlink WM plan and I'm in Malaysia only some of the time. I'd like to change back to my previous plan. Please PM me as well. Thanks.

Please be informed that change of prepaid plan is no longer available.

Thank you

hi, i wish to subscribe to Validity..what should i do?

Hi Pohhang,

Are you a #Hotlink user? If yes, Validity service is not available with #Hotlink.

Thank you.

Sy nak tukar plan.. #hotlink tak boleh buat validity 365.. sy bukannye selalu topup..
Byk boleh jimat kalau buat validity 365.. please tukar..

Hi all,

I have my #hotlink number with me for around 2 years with a pretty good number.
I am residing in oversea most of my time and return to Malaysia once or twice a year.
As much as I want to keep my number active, I need to reload, keep an eye on it so it does not pass the line termination date.
Having say that, I need to set reminders to myself, reloading credit and keep the line stay active.

Unfortunate thing was I have purchased this SIM where Maxis/Hotlink started the #Hotlink plan.
I have contacted your customer service early this year and I have been advised I was NOT allowed to revert to older Hotlink Basic plan if I've already in #Hotlink plan.
I understand the benefit of #Hotlink, having FREE Basic Internet (limited to 500MB, effective 23rd July 2015) during Active period.
But again, I do not live back home most time and IMO, the free internet is kinda useless and slow (speed limited to a maximum 64kbps).
I can't open a single web page when I landed at the airport, and I usually prefer to subscribe to your faster or 4G mobile internet plan when I'm back to Malaysia.

I have been researching Maxis forum and Low Yat forum (refer to: https://forum.maxis.com.my/forum_topic.asp?...55&whichpage=7).
I can confirmed that there are thousand and thousand of people have been asking for Validity 90 or 365.
Early this year I have contacted Hotlink customer service and I was told that Hotlink has upgraded to new menu and thus Validity 90/365 has been opted out for new plan.

So, Maxis and Hotlink, can you please consider to bring back the Validity 90 or Validity 365 for ease of Hotlink users and myself with following facts:
1. I'm residing in oversea most time and wish to keep the same number when I return home every time.
2. Keep myself stress free by reminding myself to reload every 30/60 days.
3. Free Internet during active period is pointless and useless to me (and most of the people) providing I subscribe to Mobile Internet package every time.
4. RM33.00 for Validity 365 is provided upfront to your company and customer gets the benefit. It's a WIN-WIN situation.
5. Having my number active for 365 days will keep yourself from recycling/reuse the numbers more often, eg: less work for you guys.

Please do not offer me to sign up plan with Maxis and freeze my account until I return home.
I have nobody to maintain that Maxis account.

Many thanks!
Sam
================ SOLVED ================
Updated 21st August 2015

Many thanks to #Hotlink.
My #Hotlink plan has been reverted to older BAGUS WM plan, which is what I wanted following months of discussion from Maxis forum to LYN.
FYI, #Hotlink has changed their *100# menu early 2015, users are not allow to revert to older plan, nor subscribe to Validity 90/365.
Note: Validity 90/365 is NOT available to new #Hotlink plan.

If you're currently using new #Hotlink plan and wish to subscribe to Validity, please follow these steps:
1. Reply to this thread (do not post your mobile number here, it's violating LYN's Maxis rules).
2. #Hotlink will PM you requesting further information including personal details and etc.
3. You will be given a case reference number via PM and SMS.
4. Your #Hotlink plan will be reverted to plan that may subscribe to Validity 90 or 365. (takes about few days)
5. Subscribe to Validity 90 or 365 via *100# menu or refer to:
    https://www.hotlink.com.my/content/hotlink/...hcat=AllResults


Hope this information helps.
Cheers, #Hotlink!

Dear Hotlink,
Please help me with my number to used 365 validity

regards
shidee98

Im a bit confused. So can we still apply for the 365 days validity plan.
My brother stays in Shanghai and is only back to Malaysia once or twice a year.  Each time he comes back he has to apply for a new number and then has to inform everyone of his new number. Quite a hassle. Ive been topping up his last number and has to keep an eye out that it doesnt get terminated. Found this thread and wonder whether he can change his no to a 365-valid sim.

Erm the owner is in shanghai
I can provide some details in a pm to you though