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 Renew Validity 365

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TSredvet
post Jul 31 2015, 07:10 PM, updated 9y ago

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Joined: Aug 2009
I urgently need to renew my Validity 365 which expires soon but when I key in *100# to renew I can see no menu for this action.
PLEASE can someone advise how I can complete my renewal. icon_question.gif icon_question.gif
Telephoned Maxis helpline but not very helpful, told me to dial *128*22# and can renew... I did and it told me I already had 90/365 so cannot renew.
Why so difficult/complicated to renew on Hotlink. I am thinking it might be best to look for another provider. mad.gif mad.gif vmad.gif vmad.gif



This post has been edited by redvet: Jul 31 2015, 10:41 PM
danieln
post Jul 31 2015, 07:35 PM

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Joined: Feb 2008
sudah no more such offer ler
TSredvet
post Jul 31 2015, 10:42 PM

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Junior Member
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Joined: Aug 2009
Be good to have helpful responses thanks.
#Hotlink
post Aug 1 2015, 04:04 PM

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Joined: Apr 2015
QUOTE(redvet @ Jul 31 2015, 07:10 PM)
I urgently need to renew my Validity 365 which expires soon but when I key in *100# to renew I can see no menu for this action.
PLEASE can someone advise how I can complete my renewal. icon_question.gif  icon_question.gif
Telephoned Maxis helpline but not very helpful, told me to dial *128*22# and can renew... I did and it told me I already had 90/365 so cannot renew.
Why so difficult/complicated to renew on Hotlink. I am thinking it might be best to look for another provider. mad.gif  mad.gif  vmad.gif  vmad.gif
*
-PMed-
TSredvet
post Aug 2 2015, 03:59 PM

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Junior Member
60 posts

Joined: Aug 2009
My validity expires 02/08/15 and I see this morning it has changed to
25/10/15. This is not 365 days . My mobile is 012845xxxx . I am not comfortable with providing full name and i/c on open website.

-edited-

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This post has been edited by Maxis: Aug 2 2015, 04:22 PM
#Hotlink
post Aug 2 2015, 04:18 PM

Look at all my stars!!
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Senior Member
2,353 posts

Joined: Apr 2015
QUOTE(redvet @ Aug 2 2015, 03:59 PM)
My validity expires 02/08/15 and I see this morning it has changed to
25/10/15.   This is not 365 days .  My mobile is 012845xxxx . I am not comfortable with providing full name and i/c on open website.
*
Hi redvet,

We've already PM'ed you. Kindly check on your inbox.

Thank you.

This post has been edited by Maxis: Aug 2 2015, 04:22 PM
m1k3
post Oct 24 2015, 01:05 PM

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Joined: Aug 2015
my validity 365 is expiring tomorrow. pls advise how to renew. TQ
#Hotlink
post Oct 24 2015, 03:39 PM

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Joined: Apr 2015
QUOTE(m1k3 @ Oct 24 2015, 01:05 PM)
my validity 365 is expiring tomorrow. pls advise how to renew. TQ
*
Hi m1k3,

Are you able to perform either these commands?

For Validity90
Dial *128*20# - For One-Off subscription
OR
Dial *128*21# - For Auto Renewal subscription

For Validity365
Dial *128*22# - For One-Off subscription
OR
Dial *128*23# - For Auto Renewal subscription

Thank you
Sam


 

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