Unsubscribe spotify premium
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 Oct 29 2015, 09:41 PM
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#1
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Junior Member
41 posts Joined: Sep 2011 
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Understand that the free Spotify Premium promotion going to end on 31 Oct 2015. As subscriber of Spotify Premium, I do not find any clear step by step instruction on how to unsubscribe the services. Please provide information clearly so that user do not feel cheated where the unsubscribe process was not available in official Maxis Site.
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Oct 29 2015, 10:14 PM
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#2
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(Maxis @ Oct 29 2015, 11:00 PM) Hi willgo, You make this sound straight forward, but have been try the link but no unsubscribe option availede!. Is this the way how Maxis charge their customer?Please unsubscribe the service via m.maxis.com.my/spotify/spotify and use under Maxis mobile data service. Thank you  |
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Oct 29 2015, 10:28 PM
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#3
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Junior Member
41 posts Joined: Sep 2011
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QUOTE(Maxis @ Oct 29 2015, 11:24 PM) Hi willgo, Have being calling a few time already. The issue is the Maxis unsubscribe option is only work on stock browser. Using Chrome browser in Android will not display any unsubscribe option. I do not think any Maxis C'S know about this issue. Please be informed that the way to cancel the subscription is as advised earlier. If you encounter any errors, do contact us and provide the screenshot for us to assist you further. Thank you Manage to unsubscribe using stock browser. |
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