Hi,

just would like to know about Altel service?
I know altel is using celcom network .. so is their coverage also the same?
got 4G also?
how about the customer service ?

dunno why they keep saying that it is using celcom line...renting or owning it?
nothing much from their site also...

if u use <700mb per month, then maybe

cos 2gb for rm48 can last 3 months

so rm16 for about 700 mb

like carry forward, use less this month next month get more

no need to active oso can surf

so if expire today, buy internet 2gb can use another 3 month for surfing only

but after finish got ppu

beware with ppu

its normal for a new telco to share other telco network.
later they will be on their own network.

i planning to mnp to altel ... their intenet package looks good enough for me

haha let me guess..u are selling onexox?

which one u using now?
how's the coverage like coz if not coverage give free data also no use right?

Still no news on their postpaid plans?

is waiting for their postpaid plans also.

not using yet.. maybe will take after raya.
some said the network coverage so far just like celcom.

yup. i think altel most suitable for those who is not heavy internet user. because of their 3 months validity.

yeah ... its suit me

haha why la wait till after raya..later half way balik kampung no signal how
anyway pls do share how;s the coverage when you MNP la

I dunnola but I was persuade by this police officer that saying altel will tumpang whichever telco available at location.that why he use it as he need to go remote places.dunno if true or not.

wait until my current data finish la..
nothing to worry .. my kampung semua line available

I've been using Altel for 2 months now and by far, it's good. Got 4G signal whenever available and 3G in city outskirt area.
Tested in rural area sometimes 2G and 3G.

Data speed, very smooth on 4G network, smooth but sometimes spike on 3G..

3 month validity for data is surely good for one who doesn't use data much on the road. (it also extends your call and sms period to data period)

U can contact them via many channel which same to other provider, but it is no 24 hours.


Online feedback form
http://www.altel.my/contact/

Facebook
https://www.facebook.com/MYALTEL

Twitter
https://twitter.com/MyALTEL

ALTEL line)
13388 (Free of charge)

ALTEL Customer Care
+603-2613 3888(Local call charges apply)

Operating Hours 8:00am — 10:00pm

altel good for people who have wifi(at work or home) and want to use data sometimes. and altel speed is fast enough for me (gombak)

are u sure altel extended the call and sms period to data period??
I asked b4 but they said No.... call/sms period just follow their standard time preriod

yep, I purchased rm30 topup with 2 month validity and subscribe rm28 data plan 1GB/3 month and it extends the call and sms validity to that plan period. Not sure whom you asked but this is what I'm getting now

iinm cannot make call/sms, but still can surf net

same like umobile tho

wahhh ... which one is true ??

Altel FAQ

but i found out this statement form FAQ..extended validitidy promotion

There are two types of validity

Account validity and credit validity

Credit validity allows you to make calls and SMS

This is better known as top up validity

Account validity refers to how long your SIM card can last before expire

So if you top up rm 10 but buy 1gb data, you can only make calls for 20 days but you can online for 3 months

I subscribed 1GB data plan on between 15th May and in picture, and valid till 13th Aug and so is my credit validity.
2nd picture shows that I topup just yesterday and it still shows my balance valid till 13/08.




Hope this helps

good explanation .. tqvm

where is your kampung?

melaka ...
all networks are ok ..

thanks for sharing bro

i've been using altel for more than 6 months now.. so far i'm very happy with the services..

balik kampung also got good speed, whereas my maxis line kaput at kampung..

waiting for better package from altel.. to counter those 3gb per 28 ringgit like the one from umobile.. celcom..

what is ppu?

already 2 weeks using altel ... so far very satisfy with coverage & data speed.
but I mainly using for chat & sometimse for waze. .. 1gb for 3 mths is enough for me

pay per use

PPU is actually good got those who use internet less frequent

Altel ppu is quite decent, just few cents/mb

But celcom and digi beware, eat rm10/rm8 in an instant

IMHO, 5 sen per MB ppu tariff is very reasonable. That's 10MB for 50 sen .... compared to the much outdated ppu for the big three which as of today is still 50 sen for 50KB. For intermittent usage throughout a month, 5 sen per MB can be cost effective.

Altel's data pricing is competitive for the smaller volume up to 2GB with 90days extended validity but not so much for bigger data volume. I'm on Altel for nearly a year and primarily use it for FAST downloads. Altel consistently gives fastest and stable downloads anytime of the day in my area (compared to the big three which I also have).

u r using altel?
how is it?

U mobile prepaid cannot online once line inactive! Need top up!

Exactly.

ALTEL got anyhow to check the credit balance without having the physical SIMCARD or phone?
Like Celcom, we could login to their website to check.

Thx.

Altel 5sen/MB mahal lorrr.

ada siapa lebih murah dari 5sen/mb?

PPU 5sen/mb .. dah kira murah tu.

kalau nk guna data sangat amik la data plan .. mcm2 pakej ade.
2gb/90days/rm42 .. ni aku guna pun dh cukup ok.

altel using 01x ? anyone using it already ? how was it ?

altel using 011 ... many using it already ... it has good 3g+4g in my area ...

Ok , thanks bro

Bought and try Altel since few days ago...

I found that it has 'big' block for calls and data, 60s per block for call, and 1MB per block for data.
which mean, calling just 1 second will cost you 16 sen,
turning on data to receive or send a whatapps text message will cost you 1MB...
Meaning to say, the 300MB given free data for activation is only worth 300 whatapps text messages...

I contacted Altel through their chat service, they said its my phone setting or background apps problem...

Anyone can check on this? or you have a different experience on their data usage?

as for call, its acceptable. if u want cheaper for short call then can get other telco line with 30s or less call block.

but for data, i think u phone setting got problem.
so far, i've no such issue of using 1mb just for 1 whatsapp messsage. Its much smaller than that.
better check ur phone data setting for any apps.

Nobody told you to turn off data immediately after sending a message. If you did not turn it off 300 message will roughly used about 2MB and of course you have to add on background app using data as well.

You are right, but charging 1 MB per block still kinda costly right, hopefully its just my phone setting problem, anyone know how to solve it...?
need a geek...

Charging 1MB is not costly for data hungry users but it is for frugal user. There's no better solution to this. Almost all of the MVNO used 1MB block for easier calculation and potentially reducing load from their server side.

Just bought Altel sim pack for my kids.

By reloading rm50, we are getting 365d validity. The rm50 credit is good for 365d also rite?

With all the big boys fighting for market share by sweetening the deals, Altel will soon be relegated into oblivion.

Correct. The 365 days validity will be updated in less than 7 days (usually 2-3days) and the RM50 credit is still available until depleted.

Do i have to do anything after topping up rm50 or is it auto extended to 365d?

Coz when i browsed the menu to extend validity, it asks me to pay rm28.

1. Within 30 days of sim activation, perform a single RM50 (or above) topup
2. Wait for the validity to be automatically extended within 2-3 days.
3. No further topup required.
4. You will receive an sms message when the extended validity is updated.
5. Extension of validity starts from the day of the single RM50 topup.

Best of luck.

Nice, thanks!

the best thing is 365 validity, so shame that maxis had removed their 365 validity service. now i want change to altel

good to know there's 365 validity

If 365 days is not enough, come MNP to onexox. 851 days validity

imho, those who want long validity should port over to altel, xox and other mnvo's instead of ranting at maxis

if 365 is not enough, come to onexox

Altel internet line is so good but in-term of it's internet plan not so cheap.

please show again this onexox number with smartphone. thanks you.

Altel has its own 4G network with their own equipment. While Celcom has 2G and 3G network. Both share their networks. So in this context, Celcom uses Altel's 4G while Altel uses Celcom's 2G and 3G

What I know is Celcom share LTE spectrum with Altel

ALTEL shares THEIR 4G to Celcom. See this link for more information: http://www.soyacincau.com/2014/04/23/altel...ut-lte-network/

Note: very old article

This post has been edited by kroul2: Aug 13 2016, 08:37 PM

Wow interesting. Never knew Altel are building up their own network.

Wah didn't know altel have their own 4G network

So technically, Altel is MNVO for 2G and 3G while MNO for 4G. Celcom meanwhile is opposite.

So technically, Altel is MNVO for 2G and 3G while MNO for 4G. Celcom meanwhile is opposite.

Not quite. Because Celcom is also expanding their own 4G. They are basically a partner when it comes to 4G.

This post has been edited by JJKTP: Aug 14 2016, 12:55 AM

Wait I think celcom also have their own 4G networks...
Can see website they're upgrading..

Now only I know

both celcom & altel got their own 4G network .. but both line not cover up the whole area.
so in a place where there is is no altel 4G line, so can use celcom & vice versa.
this is smart partnership that can save cost a lot.

Yup. It's more cost savings for both..
Win win situation

Actually, Altel has taken Celcom's bandwidth allocation rights. So in this case, Altel has 40 MHz of LTE spectrum and shares it with Celcom. Note: Celcom still doesn't have their own networks. They just collaborate with Altel. Celcom does the marketing, Altel does the network.

Which by technically, if there's Altel, there's Celcom. Or if there's Celcom, there's Altel. Both has the same coverage and no more or less.

According to multiple sources including from SoyaCincau(http://www.soyacincau.com/tag/altel-4g-lte/):


Edit:
Again, from thestar(http://www.thestar.com.my/business/busines...ectrum-sharing/):




This post has been edited by kroul2: Aug 14 2016, 09:46 PM

Okay. Now I understand how it's work..
It good both companies

Thanks for d insights

Does anybody know Altel can online itemissed statement for previous history call, sms and data usage?

Used Altel on my secondary phones and mom's phone. Good coverage and internet speed so far.

Pro:
-Can get long validity. First single topup rm50 after registered get 1 year. Additional year can buy at RM28/y
-1GB and 2GB plan has 90 days validity. Good for mom and makcik who only know use whatsapp.
-Top up rm30 get 300MB and top up rm50 get 500mb data.
-Lots of number cantik. Mine for eg is 011XXXX0001. I gave my mom with ending 8.

Cons:
-Inside building may have signal issue. Anyway that apply to all telco which did not have signal booster in building.
-No itemized bill (so far that I know). Their website did not have this.

really a lot number cantik huh?

normally already "booked" by dealers or some people for selling higher price

Thanks for d insight

I kamchong with the dealer and top up RM50 straight, there is no additional cost. If not you will need to pay RM30.

Some dealer may not have the numbers or sold out. But the one I went to has a lot of them.

So you will get free 1 year account validity since you top up RM50 straight, am I right?
So how for this network? Is it will receive message from Altel introduce 1 by 1 their products and services?
You can share to us if you feel it is any special things from other telco.

I use the new dg number, almost each day receive message from dg introduce their products and services, such as data plan, call RM1 IDD call free 300MB data quota (something like that).

Not everyday. Only once in a while like during merdeka day or malaysia day where it said, top up rm30 now and get 300mb data. Other than that none. Also I didn't receive any casino or gambling sms so far compared to my maxis or celcom number.

Of coz you won't receive gamble or casino sms as yours purely new number. Normally 011-1xxxxxxx is purely new number, not a recycle number. And sometimes the casino or gamble sms is not from maxis or celcom service provider, but in fact from 3rd party service or previously owner subscribe that info.

Currently, I m holding dg number confirm is recycle number. Coz receive msg from AIA insurance mentioned the premium amount haven't paid..

Is it true that if I buy the 365 days extended validity at RM28, I will need to reload at least RM30 within 6 months to qualify?

This is the first time I am buying the 365 days extended validity.

Correct. You are required to reload a total of RM30 within 6 months of subscription. If that condition is not met, the subscription will be canceled at the end of 6 months period and enters 50 days grace period (same as celcom's extended validity).

Thanks for the confirmation.

011-1xxxxxxx already recycle number lah. I think 011-6xxxx is new batch one.

altel website down ?

It seems like this Altel thread very less people to comment.
Why ya? Service not good?

Or package pricing not competitive?