I tried that and received failed due to invalid response. So now I make new request and try
PortOut Yes 6016xxxxxx
Hope it works now

Prepaid - CSR said MNP was rejected due to Inactive line but MNP request was done on the same day where Data still can be used and app stated last day Active. CSR admitted already inactive 5 to 6 days even before Expiry shown in app, due to technical fault? But I still can use the Data via the line. This also implies that even if I port out 4 days before the expiry, they may still reject the request? CSR teams insisted to top up first and never give an proper answer to my question.

hi ...

currently on celcom postpaid mpass ..can mnp to digi prepaid kuning rm25 via web page or need to walk in digi centre?
thanks ..

great ...after new sim arrive just plug and use ?

thanks ..

Last week I have change all my plan to principal line at maxis because I want to port out, at the same time I check with maxis staff is it have any issue if I want to port out. After check, there is no issue and all outstanding balance is clear.. last two day Celcomdigi make the first request, get rejected say I must port out principal and supplementary line. Ok, then I check with maxis, they tell me suppose is no issue, then ask me request again.. today receive same reason. I call to maxis and complain them, why so hard to port out. They make the report and ask me to request again. I’m plan walk in to maxis centre later to check what is the problem.. stupid maxis port in easy, port out so hard, keep give me billion of reason

u still managed to talk to cs..me call many times wait, waiting line long times ,call different hotline still still cannot talk to cs ...always say all cs are bz.....

bty...do u pay advanced payment ?how u get back the balance that over payed ?

thanks ...

will ask the shop that do port out for 3Rd time request port out ...if still faill will lodge complaint to mcmc since i pay advanced 1month bill ..the amount show -4x.xx

if lodge should i select celcom or digi
my postpaid is celcom ..need port in to digi prepaid

https://aduan.mcmc.gov.my/#/public/main

thanks ..

I have deposit RM1,500.00 there, I will check with maxis after I transfer the maxis fibre out.

wow..why so many ?
i got this sms after reply port out yes

Yr switch to Digi was rejected due to account overdue. Pls settle yr bill with yr current telco & contact Digi at 0162211800 to resubmit. TQ

so the account overdue is from digi or celcom ?
i dont have postpaid digi account ..
currently on celcom postpaid
your case got fiber internet ...lagi more complicated

do u know the link to refund for celcom?

request already sent...now wait for port out sms...

thanks ..

3Rd time request ...reply port out yes ..but still receive reply rejected with same reason account over due ...dont know what celcom doing ...

Hi guys,

Need help here. Kindly give some advice.

Currently on Celcom Mega 98 + supplementary line.
Remaining contract 1 year + few days. Penalty RM700+. (<Any trick to get discount?)
Should I settle with Celcom first before proceed?
Or just do port out directly? Then message/call will come and ask me to pay.

Thank you

Hi guys, it's quite some years ago since my last port out.. May I know is there a rule now that can only port in to postpaid if coming from different telco? I was told that i can't port in to maxis prepaid straight away from celcom prepaid.. can only to postpaid..

Oic.. what about port in to prepaid from postpaid of other telco? Can only to postpaid 1st right if from other telco postpaid?

Oh really? I went to celcomdigi, maxis and u mobile centre all 3 told me i need to port in to postpaid 1st and stay at postpaid for a few months before can change to prepaid if coming from postpaid. asked for my mum few weeks ago..

Wanna share my story: Port out from Digi postpaid to Yes prepaid
1-Ask online Yes team what to do for port in they tell to cancel all contract on the postpaid, no supplementary lines, no outstanding bills.
2- Went to Digi store Alamanda ask for cancel postpaid contract and separate my family line for porting to Yes purpose. Done my wifey line separated into own prepaid line. Ask them I also have Fibre under contract how about the account. They said no issue.
3- Went to Yes store Nilai they said only do postpaid port in no prepaid. They said need go to Seremban Prima for prepaid.
4- Arrived at Seremban Prima Yes store they said my postpaid still tied to fibre account. Need to separate that 1st. Already cursing at Digi.
5- Went to nearest Digi store at Seremban (6min from Seremban Prima). Done separate fibre from postpaid account.
6- Go back to Yes store Seremban Prima and did the port in both me & wifey.
7- Wake up next day with msg from Digi said both me & wife port out request got cancelled due to INCORRECT IC NUMBER REGISTERED.
8- Went to Digi Alamanda again to check IC issues. They said 4 last numbers got typo and they fix it.
9- Now waiting for Digi to properly port out our request.

*On fibre account I asked to cancel contract and then downgrade from 1Gbps to 100Mbps, Digi store said can done need to pay RM50 to cancel contract and did the downgrade. Said to follow up with Digi ticket in app. Now the AI replied cannot downgrade then when I explained what Digi store said then got reply said to escalate further need to wait.

can u mobile postpaid port to celcomdigi prepaid directly?

Has anyone trying to port out from celcomdigi to maxis took over 2 days? Already over 24hrs after confirmation, still didnt get any done request?

Im not going to ccall cs, i straight mcmc, my friend do work in maxis, he said theres a flood gate amount of sns user flooding in maxis this month afte sialkom remove all digi user benefit, he also said got many customers complain cant portout last week.

Mqxis center: theres is no update from digi
Digi cs1: we cant find your number in system anymore
Digi Cs2: we cant check your number in system and we have server maintain. I request complain id prepare to mcmc.

5min later,
Digi sms: your request to port out is currently in process by your new service provider. For further assistance, please call new provider.

What the?

Around 4:50 successfully port to maxis.