Hi,


I am a subscriber of the Hotlink Table plan. I have a question on the usage of Hotlink RED app.

I have installed the Hotlink RED app. However, whenever I try to launch the Hotlink RED app, it ask me to enter the Hotlink number for validation. After I have entered the number 0111234****, it says TAC was sent to 60111234****. As the Hotlink Tablet plan does not support SMS messaging, I am unable to receive the TAC.

FYI. I have turned off WiFi, and I am using only the mobile data connection. I have tried to re-install the Hotlink RED app, however, it still behaves the same.

Can you please advise what need to be done. Thank you.


Edited: Phone Number

This post has been edited by Maxis: Jun 9 2015, 05:10 PM

Have you activated the tablet plan using browser?

http://www.hotlink.com.my/en/plans/hotlink-tablet-plan.html

Steps:
(1) Make sure you have turned OFF WiFi access
(2) Open browser and it will auto direct you to registration page
(3) Enter all relevant details. Put in a valid mobile phone number (NOT tablet plan phone number).
(4) TAC will be sent to your mobile phone.
(5) Complete registration process in the browser by entering TAC.

Then you can download the Hotlink RED app. Never have any problem with TAC with the red app before so you might have missed out the registration process.

For tablet plan, there is no need to put in hotlink phone number. Just skip the process. Thanks to link below.

https://forum.lowyat.net/topic/3591167