Hi bro, I got the same issue with you recently, let me know if you have your problem solved ? I do have some sound between the driver & passenger seats too. ( within the handrest compartment area ) ... and the rattling sound from driver seat.. not sure if most of the ppl feels it too.

I do have minor rattling sound from dashboard but from seat ... no woh.

As for the driver seat, mine is shifting when I turn corners. Sigh. Sent to two SC but could not resolve the issue. Don't even want to change the railings for me.

actually i found out it's coming from my sunglass compartment . the one on top middle. yeah i found it hard to believe as i kept hear from passanger side but it really is the sunglass, so if u have anything in it, remove and see it helps

sounds like steering button buzzing noise to me. One of the common issue of Cerato.

U try to put your ear to the steering left side button group. Many say is the call GREEN button, u try to press/hold the button when u hear it.

Mine is the Mode button.

Hello Cerato Owner,

can you recommend the service center you sent your car to. all this while I sent to the one in seri kembangan. thought of trying others. so far the one at seri kembangan is just ok.

my juddering sound on uneven road is still around

thanks

Can PM me best price for 1.6 KX and SX? Only if you have colour glittering metal and year of make if it is not 2015. Thanks

This post has been edited by vseries: Jul 28 2015, 06:28 PM

Anyone using Cerato KX and change to the Cerato SX's LED combination tail lights? Is it possible? How much does it cost?

Mind to pm any promotion for K3 1.6? New to workforce and K3 1.6 seems to be the perfect choice for me.

Driver's seat shifting, you may want to try sending it to SC in Batu Caves.
Sent mine there for the same issue. They rectified it. Its been 3 weeks. so far ok

Have PM to you. Regards.

Kindly check my PM to you. Regards.

There is indication that bank may increase Interest rate for Car Hire-Purchase effective 1st August 2015. Strongly suggest to all who are deciding to buy cars to lock in your loan application this month in order to enjoy the current prevailing rate.

Not from the sunglasses compartment.

I will try this method. Probably need to send to SC and check again. Thanks. So how do you settle it? ask the sc to open up & reset the button ?

This post has been edited by Peggy Khor: Jul 30 2015, 11:16 AM

Anyone can suggest shop in KL area to get philips xtreme +130 bulb?

Findings from the J.D. Power Asia Pacific 2015 Malaysia Customer Service Index (CSI) Study show a trend – Malaysian vehicles owners are expecting more out of their dealer service experience, but authorised service centres are struggling to keep pace with their rising demands.

The study, now in its 13th year, measures overall service satisfaction among owners who took their vehicle to an authorised service centre for service maintenance and/or repair work during the first 12 to 24 months of ownership. Service satisfaction is rated for mass market brands, so the likes of BMW, Mercedes-Benz and Lexus are not included.
The study evaluates new-vehicle owner satisfaction with the service experience by examining dealership performance in five factors (in order of importance): service quality (32%); service initiation (22%); vehicle pick-up (18%); service advisor (15%); and service facility (13%).

Satisfaction among mass market brands averages 749 index points (on a 1,000-point scale) in 2015, which is a five-point decline from 2014. Customers are expecting to receive a higher level of service, overall satisfaction averaging 815 among the 12% of customers who indicate they had a “better-than-expected” service experience, compared with 842 in 2014.

The greatest drop in satisfaction is in service facility, where satisfaction has declined to 773 in 2015 from 785 in 2014. Ease of approach to and convenience of service centres contribute to the decline in satisfaction in the service facility factor. Among the 3% of customers who indicate having a “worse-than-expected” service experience, overall satisfaction is 558, down from 590 in 2014.

“Clearly, customer expectations are on the rise; hence, it is critical for service centres to provide a positive experience throughout, from service initiation, which is gaining importance, to delivering the vehicle back to customers, while remaining focused on delivering service quality,” said Rajaswaran Tharmalingam, Malaysia country head at J.D. Power Asia Pacific.

The study also demonstrates the importance of satisfying customers to improve loyalty and repeat visits. Among mass market brand owners who are highly satisfied with their service experience (815 points up), 42% say they “definitely would” revisit their dealer for post-warranty service, compared with 12% of those who are highly disappointed (698 or lower).

“Service centres must strive to always enhance their service standards, specifically in offering the value-added standards to their customers. This is precisely what delights customers with their service experience,” Rajaswaran added.

Now, how did each brand do? Top of the league is Mazda at 774 points, just one point ahead of Mitsubishi at 773. J.D. Power says that Mazda performs particularly well in the service initiation and service quality factors. Honda completes the podium with 760 points, ahead of fellow Japanese big boys Nissan (758) and Toyota (756). As for national brands, Perodua is above the 749-point mass market average at 753, while Proton is far behind with 726.
The 2015 Malaysia CSI Study is based on responses from 2,812 new owners who purchased their mass market brand vehicle between February 2013 and May 2014 and took their vehicle for service to an authorised service centre between August 2014 and May 2015. The study was fielded between February and May 2015. Agree with what you see?



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2015 Kia Forte / Kia K3 / Kia Cerato
Overall Safety Rating: 5 Stars

Click Below for fantastic deal.


This post has been edited by Motorman: Aug 1 2015, 06:37 PM

[QUOTE]
He told me will need to open up and righten them.
If still cannot will replace the button panel

Anyway, I just read some shared the sound could be clock spring

pm sent, latest august promo

Just received my RED K3 from Buydirect aka Mr. Loh last week.
Despite having best discount & free gift in town, I am still getting superb service from Mr. Loh.

Really enjoy my ride back to melaka...
my lowest fuel consumption achieved is 7.6L/100km which is not bad.

Just send for the 10k service and SC told my battery is critical low.
May I know which battery brand suit my cerato 2.0 the best? Thanks