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 Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service

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AbuHassan5476
post Oct 1 2015, 10:19 AM

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Hey Maxis,
I received an SMS on package CRT DIY.

I have never subscribed to this package, and it was auto renewed three times already even though I've canceled the package.
So please terminate this subscription immediately.
Please disable the voice mail also.

My mobile number is 011-23054464

RM3 x 3 renewal x 1 000 000 customers = RM9 000 000

A report should be lodged to SKMM.
#Hotlink
post Oct 1 2015, 11:31 AM

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QUOTE(AbuHassan5476 @ Oct 1 2015, 10:19 AM)
Hey Maxis,
I received an SMS on package CRT DIY.

I have never subscribed to this package, and it was auto renewed three times already even though I've canceled the package.
So please terminate this subscription immediately.
Please disable the voice mail also.

My mobile number is 011-xxxxxxxx

RM3 x 3 renewal x 1 000 000 customers = RM9 000 000

A report should be lodged to SKMM.
*
Hi,

Please be advised that we have canceled the subscription of CRT - DIY Package. TQ
Joera
post Oct 8 2015, 01:50 PM

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Hi same problem with me. I've never subscribed to this and I have no idea how to unsubscribe it. It has been happening to me for months. My number is 013-3530553
Joera
post Oct 8 2015, 01:51 PM

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Hi same problem with me. I've never subscribed to this and I have no idea how to unsubscribe it. It has been happening to me for months. My number is 013-3530553
mydailou
post Oct 9 2015, 01:24 PM

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Please remove my CRT subscription.
My number is 012-2484938.

Side note: As the biggest telco in MY, this is disgusting. Graining money from those who wouldn't aware of. Anyway, I know you wont give a damn.
#Hotlink
post Oct 10 2015, 10:48 AM

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QUOTE(Joera @ Oct 8 2015, 01:50 PM)
Hi same problem with me. I've never subscribed to this and I have no idea how to unsubscribe it. It has been happening to me for months. My number is 013-3530553
*
QUOTE(Joera @ Oct 8 2015, 01:51 PM)
Hi same problem with me. I've never subscribed to this and I have no idea how to unsubscribe it. It has been happening to me for months. My number is 013-3530553
*
QUOTE(mydailou @ Oct 9 2015, 01:24 PM)
Please remove my CRT subscription.
My number is 012-2484938.

Side note: As the biggest telco in MY, this is disgusting. Graining money from those who wouldn't aware of. Anyway, I know you wont give a damn.
*
Hi,

Your caller ringtones has been removed. smile.gif

Thank you.
staind
post Oct 10 2015, 12:38 PM

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This is a sham. Being put on CRT subscription without my consent. I PMed you my phone number.

Please de-activate it.
Safiyarosni
post Oct 15 2015, 10:51 PM

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Hi maxis..pls cancel my callertune..my no s .0126xxxx86

edited: phone number

This post has been edited by Maxis: Oct 16 2015, 02:33 PM
Safiyarosni
post Oct 15 2015, 10:55 PM

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Pls deactivate trial caller ringtone..dis s my num 0126xxxx86

edited: phone number

This post has been edited by Maxis: Oct 16 2015, 02:28 PM
Safiyarosni
post Oct 15 2015, 10:57 PM

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Pls remove caller ringtone ..my number is 0126xxxx86

edited: phone number

This post has been edited by Maxis: Oct 16 2015, 02:29 PM
kenyweb88
post Oct 15 2015, 11:24 PM

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Hi Maxis,
please help me to unsubscribe CRT DIY Package. my number is 012-2xxxx65

thanks

edited: phone number

This post has been edited by Maxis: Oct 16 2015, 02:33 PM
#Hotlink
post Oct 16 2015, 02:34 PM

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QUOTE(kenyweb88 @ Oct 15 2015, 11:24 PM)
Hi Maxis,
please help me to unsubscribe CRT DIY Package. my number is 0122xxxx65

thanks
*
Hi,

kindly check in your PM.

Thank you
ChynSeow
post Oct 16 2015, 10:00 PM

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Hi Maxis,
please help me to unsubscribe CRT DIY Package too. my number is 012-xxxxx89

thanks

This post has been edited by ChynSeow: Oct 17 2015, 08:23 PM
Maxis
post Oct 17 2015, 01:14 PM

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QUOTE(ChynSeow @ Oct 16 2015, 10:00 PM)
Hi Maxis,
please help me to unsubscribe CRT DIY Package too. my number is 012-xxx1689

thanks
*
Hi,

Please be advised that we have canceled the CRTY DIY Package for your mobile number given above. TQ

**tel. no edited

AifaaAmir
post Oct 22 2015, 07:23 PM

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"RM0. CRT DIY Package renewed. Next renewal 24/10/2015 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."

I have never subscribed to this package, so please help terminate this subscription immediately.

My mobile number is 010 4315743
Maxis
post Oct 22 2015, 08:37 PM

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QUOTE(AifaaAmir @ Oct 22 2015, 07:23 PM)
"RM0. CRT DIY Package renewed. Next renewal 24/10/2015 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."

I have never subscribed to this package, so please help terminate this subscription immediately.

My mobile number is 010 4315743
*
Hi AifaaAmir,

We believe we have responded your PM.

Thank you
Deeniza
post Oct 24 2015, 11:25 AM

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RM0. CRT DIY Package renewed. Next renewal 24/11/2015. Dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.

I have never ever subscribe this package . Please help me terminate/unsubscribe . My mobile no 017xxxxx46

--edit mobile number--

This post has been edited by Maxis: Oct 24 2015, 03:36 PM
#Hotlink
post Oct 24 2015, 03:37 PM

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QUOTE(Deeniza @ Oct 24 2015, 11:25 AM)
RM0. CRT DIY Package renewed. Next renewal 24/11/2015. Dial *131# or visit www.musicunlimited.com.my to manage or check out the latest song list.

I have never ever subscribe this package . Please help me terminate/unsubscribe . My mobile no 017xxxxx46

--edit mobile number--
*
Hi Deeniza,

We have deactivate the caller ringtone on the given mobile number icon_rolleyes.gif

Thank you

lorgnette
post Oct 29 2015, 11:51 AM

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"RM0. You've received 2mths FREE trial of CRT DIY Package. To unsubscribe, change package or songs, dial *131# > Manage CRT or visit www.musicunlimited.com.my"

can help me unsubscribe this? Dialed *131# but couldn't unsubscribe. My no: 011xxxxxx96

This post has been edited by lorgnette: Oct 29 2015, 04:05 PM
#Hotlink
post Oct 29 2015, 03:58 PM

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QUOTE(lorgnette @ Oct 29 2015, 11:51 AM)
"RM0. You've received 2mths FREE trial of CRT DIY Package. To unsubscribe, change package or songs, dial *131# > Manage CRT or visit www.musicunlimited.com.my"

can help me unsubscribe this? Dialed *131# but couldn't unsubscribe. My no: 011xxxx0496
*
Hi,

Please be informed that we have removed the CRT DIY Package for your mobile number. Have a good day smile.gif. TQ

p/s - mobile number is edited.

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