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Please cancel my Hotlink CRT DIY Package!, Cancel the Caller RingTone (CRT) service
an_dod
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Jul 7 2015, 04:15 PM
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New Member
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QUOTE(#Hotlink @ Jul 7 2015, 04:36 PM) Hi, I am in trouble with my caller ringtone. I cant cancel my caller ringtone. I tried to cancel it via *131# but it shows that i dont have any. But yet my credit still deducted from the account. Kindly please help me to remove it. Thank You.
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#Hotlink
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Jul 7 2015, 05:13 PM
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QUOTE(an_dod @ Jul 7 2015, 04:15 PM) Hi, I am in trouble with my caller ringtone. I cant cancel my caller ringtone. I tried to cancel it via *131# but it shows that i dont have any. But yet my credit still deducted from the account. Kindly please help me to remove it. Thank You. --PMed--
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riffi_x
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Jul 9 2015, 08:14 AM
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New Member
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Im also having same problem and cannot unsubscribe. How can holink charge user like this. Please unsubcribe me from thit CRT. Tq
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riffi_x
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Jul 10 2015, 09:20 AM
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New Member
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Hello maxis/hotlink...still have no reply..what kind of service is this? Only know how to take ppl money only ah
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#Hotlink
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Jul 10 2015, 03:30 PM
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QUOTE(riffi_x @ Jul 9 2015, 08:14 AM) Im also having same problem and cannot unsubscribe. How can holink charge user like this. Please unsubcribe me from thit CRT. Tq QUOTE(riffi_x @ Jul 10 2015, 09:20 AM) Hello maxis/hotlink...still have no reply..what kind of service is this? Only know how to take ppl money only ah --PMed--
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wulfredz
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Aug 6 2015, 09:59 AM
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Getting Started
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Dear Maxis/Hotlink Please help to unsubscribe CRT DIY Package for my number, 011-23XXX880, which I never subscribe!!!.
This is ridiculous!! I'm asked to unsubscribe something I never subscribe!!
Thanks.
SMS Received: RM0. CRT DIY Package will be renewed on 18/08/2015 at RM3(Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com.my.
I've registered account in the website to unsubscribe and there is no option to delete such subscription!!
This post has been edited by wulfredz: Aug 7 2015, 02:53 PM
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Maxis
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Aug 7 2015, 04:05 PM
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QUOTE(wulfredz @ Aug 6 2015, 09:59 AM) Dear Maxis/Hotlink Please help to unsubscribe CRT DIY Package for my number, 011-23XXX880, which I never subscribe!!!. This is ridiculous!! I'm asked to unsubscribe something I never subscribe!! Thanks. SMS Received: RM0. CRT DIY Package will be renewed on 18/08/2015 at RM3(Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com.my. I've registered account in the website to unsubscribe and there is no option to delete such subscription!! --PMed--
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peterlss
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Aug 19 2015, 11:36 AM
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New Member
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I also got this annoying message and i can't unsubscribe from *131#. Please help me out here!
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Maxis
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Aug 22 2015, 11:04 AM
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QUOTE(peterlss @ Aug 19 2015, 11:36 AM) I also got this annoying message and i can't unsubscribe from *131#. Please help me out here! --PMed--
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greenlife2
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Sep 23 2015, 03:35 PM
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New Member
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Hey Maxis, I received an SMS on package subscription as below:
"RM0. CRT DIY Package renewed. Next renewal 26/09/2015 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com."
I have never subscribed to this package, so please terminate this subscription immediately. Please disable the voice mail also.
My mobile number is 017-xxxx439
This post has been edited by greenlife2: Sep 23 2015, 03:37 PM
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#Hotlink
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Sep 23 2015, 05:15 PM
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QUOTE(greenlife2 @ Sep 23 2015, 03:35 PM) Hey Maxis, I received an SMS on package subscription as below: "RM0. CRT DIY Package renewed. Next renewal 26/09/2015 at RM3 (Excl. GST). To unsubscribe, dial *131# > Manage CRT or visit www.musicunlimited.com." I have never subscribed to this package, so please terminate this subscription immediately. Please disable the voice mail also. My mobile number is 017-xxxx439 Hi greenlife2, Kindly check your PM Thank you
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Aisyahgibs
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Sep 24 2015, 12:10 PM
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New Member
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hi hotlink, can you please terminate/cancel my DIY CRT Package. it has been deducting my credit balance. my number is 014xxxx169
This post has been edited by Aisyahgibs: Sep 24 2015, 06:06 PM
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#Hotlink
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Sep 24 2015, 03:31 PM
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QUOTE(Aisyahgibs @ Sep 24 2015, 12:10 PM) hi hotlink, can you please terminate/cancel my DIY CRT Package. it has been deducting my credit balance. my number is 0142595169 Hi, We have deactivated the service as per your request. TQ
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Aisyahgibs
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Sep 24 2015, 06:06 PM
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New Member
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QUOTE(#Hotlink @ Sep 24 2015, 03:31 PM) Hi, We have deactivated the service as per your request. TQ Thank you
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98kanghm
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Sep 25 2015, 10:29 AM
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New Member
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I also try to access *131# but still cannot delete trial caller ringtone. Can you cancel it for me for the following phone number : 017-59XXXXX ? Thank you.
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#Hotlink
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Sep 25 2015, 05:13 PM
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QUOTE(98kanghm @ Sep 25 2015, 10:29 AM) I also try to access *131# but still cannot delete trial caller ringtone. Can you cancel it for me for the following phone number : 017-59XXXXX ? Thank you. Hi, -PMed-
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junvui
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Sep 26 2015, 08:16 PM
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New Member
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Dear Hotlink,
please help me to terminate my CRT package, I don't need it anymore, and yet can't find a way to terminate it.
my number is 01xxxxx66
Thank you very much.
--Edit mobile number--
This post has been edited by Maxis: Sep 26 2015, 08:19 PM
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#Hotlink
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Sep 26 2015, 08:24 PM
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QUOTE(junvui @ Sep 26 2015, 08:16 PM) Dear Hotlink, please help me to terminate my CRT package, I don't need it anymore, and yet can't find a way to terminate it. my number is 01xxxxx66 Thank you very much. --Edit mobile number-- Hi junvui, We have deactivated the CRT for the said mobile number In near future, kindly PM us with the personal details to avoid public exposure ya Thank you
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dunplayplay
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Sep 30 2015, 06:28 PM
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New Member
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I want to remove the CRT DIY Package as well!!!!!!!!!!!!!!!!!
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#Hotlink
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Sep 30 2015, 11:00 PM
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QUOTE(dunplayplay @ Sep 30 2015, 06:28 PM) I want to remove the CRT DIY Package as well!!!!!!!!!!!!!!!!! Hi, Kindly PM your mobile number for our further action. TQ
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