I just want to know anyone from celcom user, face the problem to receive Maybank TAC Request no. or any SMS through internet ??

I used this celcom prepaid line 014 ( sarawak line) for few months. Only this month (October), I can't received those SMS through internet ( normal h/p to h/p SMS still no problem)

I had registered 3 times at ATM machine , but still can't receive SMS from internet request. I also asked the Maybank stuff about this problem. They told me that the problem was from celcom. Last night, I had made a report at Celcom office.

Is anyone of you have come to this problem before ?

This post has been edited by work_tgr: Oct 28 2006, 08:52 PM

It happens to me sometimes, I'll request for TAC and never receive it. If I don't get it in a few hours I'll just request again. Most of the time it takes anywhere from 1 minute to 1 hour to receive the TAC. But I'm using 013 and KL line.

ern ya sometime maybank TAC need to double request if you did not received any TAC after 10min you request! I think that's nothing wrong with you line~*

Nope .... Even 5 times requests ...yet I never receive it. Really don't know, why ?

I normally get the TAC code from ATM. Never try using hp before

this is the most guaranteed way to get a safe code.
but, still you must do the payment with internet to key in the TAC.

for my case, I just can't receive my TAC through internet request. So, I will go to ATM machine to get the TAC and go in Maybank stuff room. use the public computer to proceed with my fund payment transfer. this is really take me lots of time....

but, before this is just fine ... until that moment, Maybank website is jammed and operated as slow as snail ( remember that time ? end of september -- if I am not mistake).

Yes, this is very time wasting as the TAC is only valid for 2 hours. After that, you can't do the transaction. So, you must make sure you get the TAC from ATM and do the transaction within 2 hours time.

I will wait for celcom to contact me.... hope this problem will be solved ASAP. Really wasting many of my time to rush to bank .

Does Maybank2u officially support TAC delivery via SMS to all numbers using 014 prefix? I know CIMB is not supported at the mean time.

It's very troublesome to go to ATM if you want to initiate an immediate transaction.

I think Maybank2u TAC can last longer than 2 hours; last time used to be the whole day.

But CIMB is confirmed valid for 2 hours as it is stated in the SMS itself.

This post has been edited by David83: Oct 28 2006, 11:28 PM

ern want to double confirm with you that have you register your phone number in atm machine for TAC purpose or phone banking purpose?

012 for TAC request is the better.....

until now, i dun have any problems with it...

when transfer fund, within 1 minutes, sometimes second i got SMS...

while TAC is within few minutes.

I had registered more that 3 times at ATM machine. It was ok at first ( before october, 2006). I can get TAC within 1 minute time.

014/013/019 are all celcom line. I asked my friends with 013/019 line, they said they never encounter this problem before. Before this I use 013 line and just change to this 014 line few months before. I did registered at ATM machine and successfully receive TAC before October,2006.

Problem only happen at this month. No matter how many times I registered at ATM ( more than 3 times), yet I can't receive TAC through internet request. But, I can see "successful request" status at the Maybank website. I still can receive SMS ( h/p to h/p) from west/east Malaysia. I also can't receive other internet SMS like sms activation code etc

This post has been edited by work_tgr: Oct 29 2006, 09:53 AM

But everytime i request TAC from ATM, the printed slip will show valid for 2 hours only. I never try to do any transaction after 2 hours

For TAC purpose.

You can also activate your phone banking at ATM machine.

I am not sure if this TAC only last for 2 hours.
because, before this I could use 1 TAC for whole day fund transfer.
Maybe sarawak system is different than west malaysia ? not sure...

ern.. i seem like that's you line problem and that's nothing related to Maybank services.. Try to bring your phone to the celcom service center get their consultant to figure out your problems..

Looks like Celcom problem for sure in this case. Pls bring your hp to nearest Celcom

ya. Maybank stuff also tell me the same thing. I am sure this is problem with celcom or maybe my h/p ? I am using Asus V66 ... but so far is ok. only until this month, problem starts. *sigh*


I brought h/p to celcom already. But, that celcom lady only asked my prepaid celcom number, then she checked with computer and told me " everything seems to be ok." At last, she helped me to make a report ( actually I had made an e-mail report to celcom, but not yet receive the reply). I also got the report number.

I will wait celcom reply. I think can get the answer by this week.

This post has been edited by work_tgr: Oct 29 2006, 08:53 PM

but, the question is why only me with this problem. so far, no body report the same problem.

then .... I suspect my h/p got problem. maybe with the setting ??

any asus v66 user here, know about sms blocking thing ?? maybe I wrongly set up something ??

Settings? If you can send and receive SMS from other person without any problem, then shouldn't be the settings problem.

My big guess will be network provider which is Celcom.

Then looks like it is really your hp setting. Do you have any friend using similar model hp as you ? Probably you can compare

Don't too depend on Celcom response. They also help me to make a report and told me i will get the response in 3 days time. But now already 2 weeks without any news. You know what i mean, right ?

If you suspect that it's has to do with your phone configuration. Experiment it by putting your SIM card with another phone.

This post has been edited by David83: Oct 29 2006, 09:16 PM

hey !! why I never think about this. Good suggestion! Thanks.

There's nothing much to be set in SMS configuration ... the settings are very primitive and it's not as messy (or sensitive) as MMS.

I am thinking " how TAC is sent to h/p" ? internet / network/ satellite ??
sms and mms is sent by same method, right ?? a bit confused here.

TAC is sent like usual SMS. You no need to worry much about the technology behind.

Don't overload your brain with MMS. Just a different method of packaging the data.

ya ... I will leave this sms/mms to IT creator.

tomorrow morning, I am going to try my sim card with other h/p and see how it works.

Good idea Thread starter should experiment this proposal before getting back to Celcom again

will tell you all tomorrow, after trying with other h/p.

So, the problem still exist after swapping hp ?

no yet tried. But I had received Celcom reply today:

Thank you for your email.

For your kind information, an investigation has been initiated based
on your concern. The outcome of which will be made known to you
accordingly thereupon.

We regret the inconvenience caused pending the settlement and
appreciate for your kind understanding in this circumstance.

It was a pleasure serving you and we wish to extend our heart-felt
thank you for your continued patronage and contribution to Celcom.



Best regards


Hazwani Ali
Contact Management
Customer Service

Just initiated the investigation! After how many days ? I think they're still sleeping

but, it is faster that TMnet process ... goshhhhh .... a bit off topic.

Almost the same for both Celcom and TMNUT! I made a report to Celcom on 3G sim card and i have not receive any news yet after 2 weeks. So, do you think this is fast ? I already gave up now!

o i c .
if I am not wrong, celcom and TM is same "family", right ?

ern what do you means by same family? they are under the same company..

wow !! TMnet and celcom are BIG groups.

How's your little experiment, work_tgr?

my answer will be surprising you ...
I can't find any h/p to test it (whether you believe it or not ). everybody seems too busy with life, can't even take few seconds for the testing ...

Like that ar! Then bring your hp to the shop you bought it and ask them to loan you a set to do the experiement

ya .. that is the best way to check this out.
must settle this by afternoon.

Try with other h/p. still the same problem. can't receive TAC even after 5 times request. Don't know what to do now. only wait Celcom to solve it for me ( hopefully ).

sometimes need to request 2 times, after the first one never came for half an hour, got to be a problem with the sms service provider

Maybank website show status "successfully", but my 014 prepaid line never receive TAC. Like drop into deep sea ...

Then change your line to Maxis lor! Sure will solve the problem

doesn't maxis joinventure with celcom already ??

Where you heard this news ? I was not aware of it.

019 is maxis line , right ?? correct me if i am wrong.

Celcom and TM are in the same family. Maxis owns 012/017 prefixes while Celcom owns 013/109

019 is Celcom network, dear.

No lah! 019 is Celcom not Maxis.

o i c .. celcom and TM owned by government.
while maxis/hotlink/digi by private company. is that right ?
-------------------------------------------------------------------------------
how you guys compare the service, price and coverage ??
since I never use other line before, I really don't have any idea about this, please advice.

Your conversation has been diverted so far from the original topic.

well ... at this moment, I will wait for celcom further reply according to this failure of receiving TAC request or any other internet SMS such as activation code etc.

but, the reason I ask for comparison between maxis/hotlink/digi/celcom is that this problem been happened to celcom line, 014 ( as least one case of mine ). If this problem is remaining unsolved by this month, then I will decide to change to other better line.

I will study more at other related thread for better understanding.

Anyway, thanks guys.

I think both Maxis and Celcom are quite similar in term of their services. There is no advantage at all if you switch to the other service provider. I'm using Maxis and my wife is using Celcom.

TAC don't work with 0148** number may be,get a normal 019 number sell off the 014 number,throw it to the drain.

I will go to that last step (sell it off or throw to drain ) if problem still unsolved by end of the year. But, I really "sayang" this 014 line because I bought it during World Cup 2006 period and the sales girl was so sweet smile ... he he ....

How you know? You tried before, don't you?

So you open the line because of the girl!

partly of her sparkly teeth. but, 60% because of the beautiful promotion poster of Italy's team. :>

Problem already solved?

How you solved it ?

Never had this prob before but now I can't get TAC although requested 4 times..!!

yeah..

got same problem also !!!


usually TAC arrive late... but now no TAC at all... request like hell...

MAxis USER here.

---

Added on May 28, 2009, 12:41 pmjust called M2U center... they said Maxis having problem,...


hmm i dont know...

This post has been edited by sevenwatch: May 28 2009, 12:41 PM

so far i have not encountered any problem with MBB TAC , most of the time i think it was MBB server problem delaying the outgoing sms.

just ported last monday frm digi to maxis.. until now can't receive m2u TAC for 2 days.. maxshit problem or m2u???

i think tat is maybank problem, as i m using mxxis, the tac also delayed, and key in to proceed transaction also automatic log me out..

I notice that when asking for TAC after 10pm onwards, most of the time it is delay. I am using celcom line...

im maxis here.. sometime take about 30min..damn MBB.... but TAC only valid for 5 minit rite?
alway happened to me when i realy need it!....
but PBonline ok...... receive the TAC rigyt away after request... so far never delay even once!

If I'm not mistaken, TAC is valid as long as we are logged on.

i have both celcom and maxis, i receive the tac thingy faster from maxis than celcom... sometimes they send the tac late to celcom, i had to relogin again.. =.="

Im Iphone user and I face a problem when I request a TAC and I received a blank message. Do any of you face the same problem like me?

I'm using Celcom Xpax..
No problem to receive TAC but sometimes a little bit late..

b4 CNY system down, few days also cannot get the TAC..~~

Where does the message from?
Telco Shortcode
Maxis 39628
Celcom 39628
DiGi 66628
U Mobile 39628

Longcode
+ 31 xxxxx
60172020993
60133698082
60162017841
60172020993

Is this the correct 1? It seems like already changed.

if port number..then u shall have problem...

but i do noticed, if using celcom, TAC a bit late if compare to celcom

no problem 2 me so far, but sometimes a bit late~

huh? what happened to TAC shortcode number? back a few weeks later seem like to be like this: Celcom 39628.. but today when i request TAC... got reply from +892471xxxx and also +896390xxxx... it like similar to phone number from other country ?

anyone can prove this is really coming from maybank2u ?curious...

i have problem in receiving tac maybank today i already request it but still not get it
did anyone face this prob too?

This post has been edited by hazwandek: Feb 1 2011, 09:07 PM

u can try to request it again

already try few times
still not receive yet

if like that, u need to call maybank CS and ask them~

what the number?

and does they have email for support?

thanks

1-300-88-6688 (Domestic) or 603-78443696 (Overseas) including holidays~

about the email, i'm not so sure about that

I'm facing the same problem. Call up the hotline number, they just told me to wait. I waited until the Maybank web page automatically logout and still haven't receive the SMS

Its happening now on my Hotlink. Been trying since half an hour, not even one SMS arrived from Maybank2u containing TAC. tsk tsk...

Same

the SMS are all arriving now. the 1st one is 43 mins delayed. so it seems Hotlink has the problem of delayed SMS, perhaps not Maybank2u fault...

Still did not receive any yet. :/

So you can receive your TACs now? Gonna try later.

yes bro worked already. sometimes these delays make me uneasy. i had changed my password just to be sure.

I gave up on Maybank when I couldn't receive their TAC, despite able to before. There are so many other banks I could use.

Anyone not getting TAC currently ?

I think its been 2 hours.. already.. Tried many times to get TAC.. anyone got same problem?

Me too..!! This is my 1st time facing this prob.. I just switch Celcom from Digi.. Last time i request TAC no prob when i was using digi.. But now i din receive single of TAC since i switch to Celcom><'' Sigh.............

I think you have to phone and ask about it ..hehe

try insert your phone number again at atm cannot?

im experiencing this once in awhile.. but most of the time my tac code would reached my mobile phone by less than 1 minit..
but if sot sot.. better to get ur code at atm machine..

Same problem of MNP to celcom. No tac.
Registered Maxis = ok

This post has been edited by Cowhide: Aug 6 2011, 08:51 PM