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 Celcom MAGIC SIM of Xpax, Launched (4/6/2015)

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aeiou228
post Jan 7 2016, 03:21 PM

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QUOTE(zulf91 @ Jan 7 2016, 02:39 PM)
Last time, my magic sim was terminated after 60 days.

grace period(50 days)>>suspension(10 days i guess)>>termination
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Thank for the info.
What happen to the account during the last 10 days ? Forfeiture of credit balance upon 51st day and incoming calls suspended ?
zulf91
post Jan 7 2016, 05:21 PM

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QUOTE(aeiou228 @ Jan 7 2016, 03:21 PM)
Thank for the info.
What happen to the account during the last 10 days ? Forfeiture of credit balance upon 51st day and incoming calls suspended ?
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I'm not sure if still can receive incoming calls and sms. I cut the simcard to half after gotten another Magic sim.
I used Celcom OCS to check the progress. Credit balance is not forfeited yet(u still can claim back your number,but need to go to celcom centre to topup).
TScoolstore
post Jan 11 2016, 12:22 PM

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oh, my backup magic sim juz failed register to network, forgot to top up ... don't know wanna reactivate. if rm10 still ok, if asking rm30 then forget it...
NSR
post Jan 11 2016, 12:26 PM

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QUOTE(coolstore @ Jan 11 2016, 12:22 PM)
oh, my backup magic sim juz failed register to network, forgot to top up ... don't know wanna reactivate. if rm10 still ok, if asking rm30 then forget it...
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get a new 1 and subscribe MI30 or higher then get a free rm30 petrol voucher. icon_rolleyes.gif
TScoolstore
post Jan 12 2016, 12:25 PM

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QUOTE(NSR @ Jan 11 2016, 12:26 PM)
get a new 1 and subscribe MI30 or higher then get a free rm30 petrol voucher.  icon_rolleyes.gif
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you mean even if cs asking rm30 top up for reactivation purpose, then i juz use this rm30 for MI30 then get back rm30 petrol voucher petronas, at the end it become zero cost, right? flex.gif
NSR
post Jan 12 2016, 12:30 PM

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QUOTE(coolstore @ Jan 12 2016, 12:25 PM)
you mean even if cs asking rm30 top up for reactivation purpose, then i juz use this rm30 for MI30 then get back rm30 petrol voucher petronas, at the end it become zero cost, right?  flex.gif
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no no... get a new sim card a new number.
Hummingbird
post Jan 13 2016, 12:15 PM

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QUOTE(RDoe @ Dec 27 2015, 10:22 PM)
The reload amounts don't stack.  shakehead.gif

When you reload RM50, you got 50 days. Then you reload the RM10? Those 10 days started counting from the date of reload, not the date of expiry of the previous reload.

If you want 60 days' validity, you've to do a one-time reload of RM60 - cannot split the amount.
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This is the way I don't like celcom. The rules are always changing in short period.

Last time it used to have reload internet bonus and per minute charging block for voice call but now they revoke the reload Internet bonus and change the voice charging block to 3 minutes with no announcement. What a way to carry out the business. mad.gif
TScoolstore
post Jan 13 2016, 12:27 PM

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yesterday went to wangsa walks, only be informed that their blue cube there already closed down and no update on website info either.

today i going try another center, if can't reactivate juz forget it. recently i find out digi got new series number out with beauty number, i think recycled number also.


RDoe
post Jan 13 2016, 01:37 PM

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QUOTE(Hummingbird @ Jan 13 2016, 12:15 PM)
This is the way I don't like celcom. The rules are always changing in short period.

Last time it used to have reload internet bonus and per minute charging block for voice call but now they revoke the reload Internet bonus and change the voice charging block to 3 minutes with no announcement. What a way to carry out the business.  mad.gif
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I think this is not with Celcom alone, but rather most of the major telcos calculate the validity for reloads in a similar method - the validity periods of 2 separate reloads don't stack. So we've to be very careful like when we want to take advantage of a certain promotion, to get a reload voucher for the whole required amount.

Those reload bonus and charging system, if you're referring to the time when Magic SIM was just launched, I believe they're more of a new-launching promotion. They probably decided later that it's "not healthy on their profits"...

As for the lack of announcements for removing such goodies, again I observed most telcos won't announce these "not so good news", and only update their website. To be on the safe side, I normally visit the website or discussion sites to look out for any changes.


Hummingbird
post Jan 13 2016, 04:04 PM

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QUOTE(RDoe @ Jan 13 2016, 01:37 PM)
I think this is not with Celcom alone, but rather most of the major telcos calculate the validity for reloads in a similar method - the validity periods of 2 separate reloads don't stack. So we've to be very careful like when we want to take advantage of a certain promotion, to get a reload voucher for the whole required amount.

Those reload bonus and charging system, if you're referring to the time when Magic SIM was just launched, I believe they're more of a new-launching promotion. They probably decided later that it's "not healthy on their profits"...

As for the lack of announcements for removing such goodies, again I observed most telcos won't announce these "not so good news", and only update their website. To be on the safe side, I normally visit the website or discussion sites to look out for any changes.
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At least some telcos put a tag 'for limited time only' and etc to indicate the purpose.

Remember there was a period when they were promoting how low was their call rate to offnet networks (in per minute measurement)? At first it was alright but after 2-3 months, I started to realize i was deducted at least RM0.6 for each call, and most of the time the calls were less than 30 seconds. After contacting with the customer service, and only realized that they were charging in 3 minute block and the per minute measurement on the website is just to illustrate the rate was cheap.
RDoe
post Jan 13 2016, 05:08 PM

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QUOTE(Hummingbird @ Jan 13 2016, 04:04 PM)
At least some telcos put a tag 'for limited time only' and etc to indicate the purpose.

Remember there was a period when they were promoting how low was their call rate to offnet networks (in per minute measurement)? At first it was alright but after 2-3 months,  I started to realize i was deducted at least RM0.6 for each call, and most of the time the calls were less than 30 seconds. After contacting with the customer service, and only realized that they were charging in 3 minute block and the per minute measurement on the website is just to illustrate the rate was cheap.
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I guess they did it so we'll think it's a permanent thing, rather than using "for limited time only" then maybe extend later on. I'm still wondering when the burung hantu's going to sleep. unsure.gif

Other than to attract more customers, I've never thought Celcom's call rates (or even data) to be cheap. "Too good to be true." nod.gif
CAFE21
post Jan 16 2016, 01:20 AM

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How long it takes for u guys receive the SMS for free Petronas voucher after subscribe to the internet package?
TScoolstore
post Jan 16 2016, 10:18 AM

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the petronas voucher only available in quota 2xxx pieces per day only, i guess it is only 100 per centre. u need rush to centre when it start open operation to grab it @9am or 10am depends on individual centre.
profilecjc97
post Jan 16 2016, 12:24 PM

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anyone here have any idea about the free calls and smses bundle with the internet pack? does it include mvno that rides on celcom network like redone or solely on celcom only
nerozx2
post Jan 16 2016, 01:18 PM

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Guys, calling to offnet is 30sen/3mins that's mean 10sen/1mins right? But why when i make a call to offnet for 2 or 3sec it charged me 30sen? Or am I misunderstanding something?
kharizmisg
post Jan 16 2016, 01:21 PM

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buy now sub monthly get 30 petronas card
NSR
post Jan 16 2016, 01:55 PM

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fat16
post Jan 16 2016, 06:08 PM

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QUOTE(profilecjc97 @ Jan 16 2016, 12:24 PM)
anyone here have any idea about the free calls and smses bundle with the internet pack? does it include mvno that rides on celcom network like redone or solely on celcom only
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why not u try and tell us here drool.gif

QUOTE(nerozx2 @ Jan 16 2016, 01:18 PM)
Guys, calling to offnet is 30sen/3mins that's mean 10sen/1mins right? But why when i make a call to offnet for 2 or 3sec it charged me 30sen? Or am I misunderstanding something?
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30sen every 3mins call block. 1 sec also charged u 30sen sad.gif
good for long call, bad for short call.
profilecjc97
post Jan 16 2016, 07:41 PM

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i dont have fren with redone haha... i really dont like the call block tho ... i only make short calls like 5 to 15secs
Hummingbird
post Jan 18 2016, 12:29 PM

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QUOTE(RDoe @ Jan 13 2016, 05:08 PM)
I guess they did it so we'll think it's a permanent thing, rather than using "for limited time only" then maybe extend later on. I'm still wondering when the burung hantu's going to sleep.  unsure.gif

Other than to attract more customers, I've never thought Celcom's call rates (or even data) to be cheap. "Too good to be true."  nod.gif
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Refreshing the basic charging method is okay in yearly basis but not once every few weeks or months.

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