Can anyone advise how to deactivate Voicemail service for Magic SIM? Can we do it on our own from the phone?

Thanks in advance.

Thanks for the info.

Thought I could avoid having to call 1111 as hoping to just request online (like Maxis) or do it on the phone (like Digi). My experiences with them over the charging from 5-digit unsolicited messages via email and phone already turned me off these two avenues. Guess calling them just about voicemail is simpler ... let's see how it goes then.

Might have to find a chance to visit them personally to resolve both matters altogether.

Thanks everybody for your help, decided to call 1111 this evening. Managed to request for the voicemail deactivation for an old line as well, so next is to find a chance to visit them personally to "chat" about all those 5-digit messages. ^^

One more question on Magic SIM:

https://www.xpax.com.my/reload

Towards the end of the page, there's a "To Extend Your Credit Validity" section.

Keep your line active by subscribing to 1 Day validity extension at RM1 and continue to enjoy FREE Basic Internet.

Type 1DAY
Send 28882

Does this mean we can extend the validity by just a day without having to do a top-up? That is, during the passive (inactive) period, we can just type 1DAY and send to 28882 to activate the line by just a day? Thus the RM1 will be deducted from the credit balance?

Has anyone here tried this?

Thanks for your reply. I understand about the "Free Basic Internet" part, which is quite similar to what the other telcos have.

What I'd like to clarify is the part on:

Keep your line active by subscribing to 1 Day validity extension at RM1 and continue to enjoy FREE Basic Internet.
Type 1DAY
Send 28882

Can the validity really be extended by a day without having to do a top-up? That means, when the line is not active, we can just type 1DAY and send to 28882 to activate the line by just a day? The RM1 will be deducted from the credit balance?

This is as opposed to having to find a friend to do a credit transfer/sharing, or to actually do a top-up which will normally cost at least RM5 just for that 1 day.

Thank you, really appreciated.

Thanks! This is definitely a better option than having to do continuous top-up.

Many IOX users have EXP1/2 intact, with many others already switched to Magic SIM, so not easy to get a reply on this.

Not sure if the inactive period works with this method of validity extension, but the normal inactive period for Magic SIM is only 50 days, not 75 days.

https://www.xpax.com.my/magicsim_tnc

Upon expiry of the validity period, you will have 50 days to perform a reload, failing which your mobile number or account will be automatically terminated without any further notice.

This post has been edited by RDoe: Sep 10 2015, 05:58 PM

I'd think that if they want to remove IOX, why not just remove the whole line instead of just changing the link address?

Hope they won't really remove IOX and thus EXP1/2, coz that will give me a very good reason to cancel my line and use others instead.

Shorter validity:

https://www.xpax.com.my/creditshare_tnc

Credit Share of RM1 and RM2 comes with 1 day validity. Any amount from RM3 onwards comes with 3 days validity. The recipient's new validity period is subject to their existing credit validity, the greater duration will take place.

Looks like adjustments to the website is still ongoing, not fully updated yet?

Burung Hantu in Daily plan:
https://www.xpax.com.my/internettnc

No Burung Hantu for Daily plan:
https://www.xpax.com.my/internet

With so many changes happening lately, I'd check the actual T&C before jumping on the wagon.

15min = 15 mins of calls free
15sms = 15 SMS free

Isn't burung hantu for magic sim?

http://www.xpax.com.my/internet

Go magic sim THEN burung hantu...?

Nearly 1 week into October and still no update on the monthly privileges?

http://www.xpax.com.my/magicsim

This post has been edited by RDoe: Oct 6 2015, 06:55 AM

Yes, Celcom's 28882 number is very useful, in this sense.
Each time I don't get their SMS confirmation, I'll resort to sending MAX STATUS.

I believe you can still make a balance inquiry during the passive period, with *124# which will give you the credit balance and last active date? Passive period for Magic SIM is 50 days, before the card expires altogether.

Are you referring to Magic SIM or one of the older XPAX plans?

According to this:

https://www.xpax.com.my/internet
Who can enjoy Internet Burung Hantu?
All New & Existing Magic SIM customers can enjoy Internet Burung Hantu as long as they are subscribed to a weekly or monthly Internet pack starting from 21st September 2015.

Only Magic SIM is eligible for Internet Burung Hantu.

This post has been edited by RDoe: Oct 26 2015, 06:24 PM

You can change your plan from XPAX to Magic SIM, but if you have EXP1/EXP2 for your XPAX, only a maximum of 30 days will be carried over to Magic SIM. See the terms under "Migration" here:

http://www.xpax.com.my/magicsim_tnc

The migration fee is RM5.

Good advice.

I normally only leave the vicinity after the card has been activated.