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 Celcom MAGIC SIM of Xpax, Launched (4/6/2015)

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pangch
post Oct 8 2015, 11:25 AM

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i got the free magic sim through xpax website.
i follow the step to register and it always show me register fail. and ask me to blue cube.

any1 can help me to register as nearby my place has no blue cube. sad.gif
FourZeroFour
post Oct 8 2015, 11:37 AM

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QUOTE(pangch @ Oct 8 2015, 11:25 AM)
i got the free magic sim through xpax website.
i follow the step to register and it always show me register fail. and ask me to blue cube.

any1 can help me to register as nearby my place has no blue cube. sad.gif
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https://forum.lowyat.net/index.php?showtopi...post&p=76706668
yusiang
post Oct 15 2015, 07:43 PM

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After a decade of being a maxis postpaid customer, I finally jumped to celcom for the burung hantu feature. But somehow after I did 3 reloads, the last 2 reloads did not extend my credit validity period, so I asked their Celcom Care Chat and they told me that topup can only extend the validity period IF it is done when the number is not valid. This sounds very weird to me, can anyone here confirm this is true?

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yusiang
post Oct 15 2015, 08:00 PM

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QUOTE(yusiang @ Oct 15 2015, 07:43 PM)
After a decade of being a maxis postpaid customer, I finally jumped to celcom for the burung hantu feature. But somehow after I did 3 reloads, the last 2 reloads did not extend my credit validity period, so I asked their Celcom Care Chat and they told me that topup can only extend the validity period IF it is done when the number is not valid. This sounds very weird to me, can anyone here confirm this is true?

Attached Image
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I still couldn't accept the explanation, so I chat with them again, this time they told me must be 3 days before the validity ends.

me: if i reload my xpax magic sim when the validity period is still 1 month away, will the validity period be extended?
Hafiz: No, you're advised to reload within 3days or less before your validity end for extend the another validity.
me: OK, I couldn't find this in your website T&C...
Hafiz: That's you may refer to the Celcom Centre for the condition of prepaid account.
me: ok, thank you
Hafiz: You're welcome.
korn
post Oct 15 2015, 08:00 PM

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Seems correct to me. I don't normally reload within the active validity, to get more validity - in your case 30 days validity. I normally reload just before or after the 30 days validity expired.

Unless you have current 30 days validity, and you reload RM 100 directly. You'll get around 30(current) + 70(more validity). Reload must be bigger than current validity.
yusiang
post Oct 15 2015, 08:06 PM

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QUOTE(korn @ Oct 15 2015, 08:00 PM)
Seems correct to me. I don't normally reload within the active validity, to get more validity - in your case 30 days validity. I normally reload just before or after the 30 days validity expired.

Unless you have current 30 days validity, and you reload RM 100 directly. You'll get around 30(current) + 70(more validity). Reload must be bigger than current validity.
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Good to know this, thanks! I reloaded a few times although still active, because I didn't know that the free 75 sms/minutes are limited to celcom numbers only.
korn
post Oct 15 2015, 08:11 PM

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Yeah, I use Celcom xpax and Hotlink. Same validity rules apply. The free stuff, just read more about the celcom T & C wink.gif

https://www.xpax.com.my/internettnc
BalloonInside
post Oct 19 2015, 10:31 AM

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can anyone help me active my magic sim .. i been try more than 10 times
salimbest83
post Oct 19 2015, 11:10 AM

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QUOTE(BalloonInside @ Oct 19 2015, 10:31 AM)
can anyone help me active my magic sim .. i been try more than 10 times
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blue cube only
fat16
post Oct 19 2015, 11:17 AM

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QUOTE(BalloonInside @ Oct 19 2015, 10:31 AM)
can anyone help me active my magic sim .. i been try more than 10 times
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celcom merdeka magic sim scam tongue.gif
password8431
post Oct 19 2015, 04:35 PM

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QUOTE(BalloonInside @ Oct 19 2015, 10:31 AM)
can anyone help me active my magic sim .. i been try more than 10 times
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Celcom registered their free sim packs this morning for me after numerous complains.

Fill up the form in here
https://www.xpax.com.my/contactusform

Information they require
- Name
- NRIC
- Address
- Sim card No and serial number on the sim pack
- Whether you got the free sim pack from 11street or Merdeka Free Sim pack from the website.

Their representative will call you to confirm information above. Just mention the Merchant ID code is invalid as well.
adraxx
post Oct 19 2015, 05:31 PM

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How do I check how many days remaining during the passive validity?
RDoe
post Oct 19 2015, 10:49 PM

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QUOTE(adraxx @ Oct 19 2015, 05:31 PM)
How do I check how many days remaining during the passive validity?
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I believe you can still make a balance inquiry during the passive period, with *124# which will give you the credit balance and last active date? Passive period for Magic SIM is 50 days, before the card expires altogether.
chichibaibai
post Oct 26 2015, 03:10 PM

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Just would like to find out this :- is xpax 2.5 cents per minutes still available?
According to my frienz they said since Xpax is giving away internet burung hantu, the 2.5cents promotion is no longer exist.
Whether is it true or not?!
RDoe
post Oct 26 2015, 06:23 PM

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QUOTE(chichibaibai @ Oct 26 2015, 03:10 PM)
Just would like to find out this :- is xpax 2.5 cents per minutes still available?
According to my frienz they said since Xpax is giving away internet burung hantu, the 2.5cents promotion is no longer exist.
Whether is it true or not?!
*
Are you referring to Magic SIM or one of the older XPAX plans?

According to this:

https://www.xpax.com.my/internet
Who can enjoy Internet Burung Hantu?
All New & Existing Magic SIM customers can enjoy Internet Burung Hantu as long as they are subscribed to a weekly or monthly Internet pack starting from 21st September 2015.


Only Magic SIM is eligible for Internet Burung Hantu. hmm.gif

This post has been edited by RDoe: Oct 26 2015, 06:24 PM
chichibaibai
post Oct 27 2015, 09:12 AM

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QUOTE(RDoe @ Oct 26 2015, 06:23 PM)
Are you referring to Magic SIM or one of the older XPAX plans?

According to this:

https://www.xpax.com.my/internet
Who can enjoy Internet Burung Hantu?
All New & Existing Magic SIM customers can enjoy Internet Burung Hantu as long as they are subscribed to a weekly or monthly Internet pack starting from 21st September 2015.


Only Magic SIM is eligible for Internet Burung Hantu.  hmm.gif
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Yupee I am referring to Magic Sim Xpax.
I knew about the free internet. But somehow I remember that there is so called a call rate of 2.5cents per minutes. Just wondering it is still exist or not?
Anyway do you know when is the internet burung will be ended?
I saw many of my fenz purposely buy this Magic Sim as 2nd sim card to download movie. They say it is very fast...
But if you ask me, I would rather take this sim card use as 2nd sim card as well.. for long hour chat.
That why would like to find out the 2.5 cents per minutes still exist or not.

fat16
post Oct 27 2015, 12:40 PM

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QUOTE(chichibaibai @ Oct 26 2015, 03:10 PM)
Just would like to find out this :- is xpax 2.5 cents per minutes still available?
According to my frienz they said since Xpax is giving away internet burung hantu, the 2.5cents promotion is no longer exist.
Whether is it true or not?!
*
it not 2.5 sen per minute sad.gif
it cost u 30 sen per 12 minute block same celcom and 30 sen per 3 minute others network
RDoe
post Oct 28 2015, 10:07 AM

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QUOTE(MohdAdmin @ Oct 28 2015, 09:41 AM)
Hi would like to find out on this.. I currently using xpax plan and I realize that Internet Burung Hantu sim or Magic Sim give a better plan for mobile data user.
Somehow I do prefer on my current number without any intension to change new number, cause this current phone no. use it for work and contact to all my friend. The best of this magic sim plan can do more talk with my friend in cheap rate as well. Just  Can I change the plan from xpax to magic sim while still keep my current number.
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You can change your plan from XPAX to Magic SIM, but if you have EXP1/EXP2 for your XPAX, only a maximum of 30 days will be carried over to Magic SIM. See the terms under "Migration" here:

http://www.xpax.com.my/magicsim_tnc

The migration fee is RM5.
sbd
post Oct 28 2015, 01:55 PM

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yea it's false advertising. 30cents per 3 minutes is not that cheap and if you call 3 minutes and 1 second it's 60 cents. Better U Power prepaid 5 cents per 30 seconds.
chichibaibai
post Oct 28 2015, 06:03 PM

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QUOTE(samsss @ Oct 28 2015, 12:00 PM)
magic sim like seriously portray they are cheap etc but yet still cz celcom the main boss the tricks like 2.5 cent just... speechless
onexox or redone seems more transparent
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in fact, if you ask me with the internet burung package only Magic Sim is already very cheap. Further more, the low call rate is extra bonus for me. I guess the 2.5 cents per minutes are meant while some1 needly for long chat. Like boss, gf, wives etc..
12 minutes chat is only 30 cents
But of course, short call not encourage to use Xpax. I would rather use other sim card
If you ask me, Magic Sim is good package as 2nd sim card.

QUOTE(sbd @ Oct 28 2015, 01:55 PM)
yea it's false advertising. 30cents per 3 minutes is not that cheap and if you call 3 minutes and 1 second it's 60 cents. Better U Power prepaid 5 cents per 30 seconds.
*
Nope, please correct me if I goes wrong.. not 30cents for 3 minutes, it should be 30 cents for 12 minutes then only you can get 2.5cents per minutes. Somehow it should a worth package for people need long chat.
For example: you called your gf for 2 hours. it only cost you RM3 only.

This post has been edited by chichibaibai: Oct 28 2015, 06:03 PM

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